Ratings based on 412 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Breakfast included!

Posted Jan 8, 2015
Everyone was friendly and helpful. Enjoyed the breakfast.
3 out of 5
by A verified travelerfrom Flint, Michigan

Courteous / helpful staff; Room due for remodeling

Posted Oct 21, 2014
Pros: Staff
Cons: Update bathroom
Location: This hotel is located in the business district, Great Wolf Lodge is only vacation spot in area. Located about 10 minutes from downtown.
The friendly staff and clean room made our 2 night stay bearable. Our room was located near the elevator which made me initially concerned about traffic and noise. Not an issue AT ALL - we had 2 quiet nights! The room itself is a bit dated and needs remodeling. Bathroom clean in the sense I didn't see signs from prior guests nor encounter any foul smells. The TV in the sitting room didn't have any volume control AND we had to unplug/plug in TV for it to work. Though the bathroom was clean, there's signs the shower and sink needs to be replaced. The corner trimming on the wall was partially detached from the wall. Both mornings we used the complimentary breakfast area. Breakfast was OK, comparable to others I've had. Staff kept the area filled with food and made sure tables were cleaned as guests arrived and left the area. We did not use the pool nor the fitness center. Despite the wonderful staff, for the price we paid and the location of the hotel I wouldn't stay at this hotel again, unless its remodeled.
4 out of 5
Recommended
for Families
by A verified traveler

OK for one night, value not great

Posted Oct 14, 2014 on Hotels.com
Beds were very soft and the sheets were pretty flimsy; heat was difficult to control. Laundry machines were great, breakfast was pretty decent. Just didn't seem worth the price.
4 out of 5
Recommended
for Couples
by Tomfrom Canada

Getaway

Posted Oct 10, 2014 on Hotels.com
Good
4 out of 5
Recommended
for Families
by Hiettfrom Walnut, CA

Posted Oct 9, 2014 on Hotels.com
Hotel lobby had a strong bleach smell which was an immediate turn off (pool was not far from lobby). Breakfast was exceptionally good. Bed was a little too "used", but for the price the value was overall very good.
4 out of 5
Recommended
for Couples
by A verified traveler

nice place

Posted Sep 19, 2014 on Hotels.com
comfortable room & bed
5 out of 5
Recommended
by Suefrom Wisconsin Rapids

Posted Sep 9, 2014 on Hotels.com
Very clean and high end hotel.
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

親切的飯店

Posted Sep 9, 2014 on Hotels.com
飯店人員親切,客房整潔⋯除了吹風機! 早餐簡單但新鮮。
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Sep 5, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Affordable, Traverse City hotel

Posted Sep 3, 2014
A last minute road trip sent myself and a friend to Traverse City. Affordable rates at a nice facility were almost impossible to come by, but luckily we landed at this Fairfield Inn. While the location isn't ideal, preferring to be downtown and walking to shops, restaurants, and the beach, the hotel staff was lovely and knowledgeable. The rooms were clean and comfy. And the continental breakfast had loads of variety and was very tasty. If you're on a budget and don't need to be close to anything, this is the place for you!