Ratings based on 262 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fairgrove, Mi

Wonderful hotel lots to do

Posted Dec 31, 2014
Plenty of choices for meals shopping and the pool area is just amazing the grandkids came to visit and go swimming and loved every minute of it
Comment from Hotel Management
Jan 3, 2015 by Kelly, Hotel Management
Hello ang8els, Thank you for staying with us and thank you for taking the time to contact us regarding your recent visit to Grand Traverse Resort and Spa. I’m so happy to hear that you enjoyed your stay here and that you were able to share the pool with your grandchildren. It sounds like you were able to take advantage of a number of our on-site amenities. Thank you again for your feedback and for choosing to stay with us. We look forward to the opportunity to serve you and your family again soon. Thank you, Grand Traverse Resort and Spa Management
3 out of 5
by A verified traveler

Loud Rooms

Posted Dec 29, 2014
The rooms that have connecting doors are very loud from one room to the other. One night was a loud group of people and the next was an infant. Both very easily heard all night and made it tough to get a good nights sleep.
Comment from Hotel Management
Jan 3, 2015 by Kelly, Hotel Management
Hello, Thank you for staying with us and thank you for taking the time to contact us regarding your recent visit to Grand Traverse Resort and Spa. I’m so sorry to hear that you were able to hear your neighbors in adjoining rooms. I hope that we were able to help ameliorate the issue by reaching out to them on your behalf. Thank you again for your feedback and for choosing to stay with us. We hope that we will have the opportunity to serve you again soon. Thank you, Grand Traverse Resort and Spa Management
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boyne City

We always love staying at this hotel.

Posted Dec 6, 2014
Cons: Offer breakfast.
Location: The shopping mall. Lots of great restaurants.
The food offered at the bar is really good. Lots of shops in the lobby. The beds are really comfortable.
Comment from Hotel Management
Dec 12, 2014 by Kelly, Hotel Management
Hello cc, Thank you for returning to stay with us and thank you for taking the time to contact us regarding your recent visit to Grand Traverse Resort and Spa. We always love having you stay with us! I’m so happy to hear that you found the beds to be comfortable and that you enjoyed the food at Jack’s as well as the stores in our Gallery of Shops. Thank you again for your feedback and for choosing to stay with us. We look forward to serving you again soon. Thank you, Grand Traverse Resort and Spa Management
5 out of 5
Recommended
by debbiefrom chicago

Wonderful view wonderful area

Posted Oct 24, 2014 on Hotels.com
We had a wonderful time the hotel was top-notch. We got there early and our room was ready and no questions asked they just gave us the room key.
Comment from Hotel Management
Jan 3, 2015 by Kelly, Hotel Management
Hello Debbie, Thank you for staying with us and thank you for taking the time to contact us regarding your recent visit to Grand Traverse Resort and Spa. I am so happy to hear that you had a wonderful stay with us and that you enjoyed the view. We are lucky to be located in such a beautiful area and it is great to know that you enjoyed it as well. Thank you for your feedback and for choosing to stay with us. We look forward to the opportunity to serve you again. Thank you, Grand Traverse Resort and Spa Management
4 out of 5
Recommended
by Jessicafrom Michigan

Nice resort!

Posted Sep 9, 2014 on Hotels.com
We did not stay in the tower, and were bummed! The hotel is not as nice as the tower and the rooms, especially the bathrooms, seemed like they were built for children or very short people. The beds were very comfortable though! Lots to do, love the entertainment. We will definitely be back!
Comment from Hotel Management
Nov 22, 2014 by Kelly, Hotel Management
Hello Jessica, Thank you for staying with us and thank you for taking the time to contact us regarding your recent visit to Grand Traverse Resort and Spa. I’m happy to hear that you found the beds comfortable, found there to be lots to do and loved the on property entertainment. Traverse City is home to a number of talented musicians and we are very proud to share them with our guests. I’m sorry that the bathrooms in the hotel felt too small. I appreciate that you took the time to contact us about this. Please know that your experience will be shared with our staff and management team. Thank you for your feedback and for choosing to stay with us. It is feedback like yours that helps us to deliver the best guest experience possible. We look forward to the opportunity to serve you again during your next visit. Thank you, Grand Traverse Resort and Spa Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 8, 2014
We enjoyed it. Probably, one of the best in the area.
Comment from Hotel Management
Sep 19, 2014 by Kelly, Hotel Management
Hello, Thank you for staying with us and thank you for taking the time to write a review regarding your recent visit to Grand Traverse Resort and Spa. I’m glad to hear that you enjoyed your stay and that you think we are one of the best accommodations in Traverse City. There are a number of excellent hotels in the Grand Traverse area so we appreciate your kind words. Thank you for your feedback and for choosing to stay with us. We look forward to the opportunity to serve you again. Thank you, Grand Traverse Resort and Spa Management
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Venice, FL

Posted Sep 8, 2014
Spent 3 night during Labor Day - Great time, wonderful facilities for both adults and kids - fabulous view from the restaurant on top!!
Comment from Hotel Management
Sep 20, 2014 by Kelly, Hotel Management
Hello Sandra, Thank you for staying with us and thank you for taking the time to contact us regarding your recent visit to Grand Traverse Resort and Spa. I’m happy to hear that you and your family enjoyed your stay with us and that you were able to experience some of our amenities over Labor Day. I’m also glad that the weather cooperated and you were able to appreciate the amazing view from Aerie. Thank you for your feedback and for choosing to stay with us. We look forward to the opportunity to serve you again. Thank you, Grand Traverse Resort and Spa Management
Comment from Hotel Management
Sep 21, 2014 by Kelly, Hotel Management
Hello Sandra, Thank you for staying with us and thank you for taking the time to contact us regarding your recent visit to Grand Traverse Resort and Spa. I’m happy to hear that you and your family enjoyed your stay with us and that you were able to experience some of our amenities over Labor Day. I’m also glad that the weather cooperated and you were able to appreciate the amazing view from Aerie. Thank you for your feedback and for choosing to stay with us. We look forward to the opportunity to serve you again. Thank you, Grand Traverse Resort and Spa Management
5 out of 5
Recommended
for Everyone
by A verified traveler

LV hotel by the lake

Posted Sep 8, 2014
It is unexpectedly nice and comfortable. The facility is great! Hope to stay more time.
Comment from Hotel Management
Sep 21, 2014 by Kelly, Hotel Management
Hello, Thank you for staying with us and thank you for taking the time to contact us regarding your recent visit to Grand Traverse Resort and Spa. I’m glad to hear that your stay was comfortable and that the Resort was great. We hope that you can stay with us again as well. Thank you for your feedback and for choosing to stay with us. We look forward to the opportunity to serve you again. Thank you, Grand Traverse Resort and Spa Management
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Anniversary weekend

Posted Sep 8, 2014
We had a wonderful stay at the Grand Traverse Resort. We were celebrating our anniversary and it was the perfect place. Great staff wonderful spa and comfortable rooms. This was our second stay at this resort and would definitely stay again.
Comment from Hotel Management
Sep 20, 2014 by Kelly, Hotel Management
Hello Diane, Happy Anniversary! Thank you for choosing to stay with us during your special weekend and thank you for taking the time to contact us regarding your recent visit to Grand Traverse Resort and Spa. I’m so happy to hear that you chose to stay with us while celebrating your anniversary and I am glad that the staff, Spa and rooms were able to exceed your expectations to the point that you would stay here again. Again, thank you for your feedback and for choosing to stay with us. We look forward to the opportunity to serve you again. Thank you, Grand Traverse Resort and Spa Management
Comment from Hotel Management
Sep 21, 2014 by Kelly, Hotel Management
Hello Diane, Happy Anniversary! Thank you for choosing to stay with us during your special weekend and thank you for taking the time to contact us regarding your recent visit to Grand Traverse Resort and Spa. I’m so happy to hear that you chose to stay with us while celebrating your anniversary and I am glad that the staff, Spa and rooms were able to exceed your expectations to the point that you would stay here again. Again, thank you for your feedback and for choosing to stay with us. We look forward to the opportunity to serve you again. Thank you, Grand Traverse Resort and Spa Management
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Sep 7, 2014 on Hotels.com