Ratings based on 302 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 14, 2015
Staff was very helpful with finding things to do in the off season. Rooms were nice and clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 10, 2015
The staff at the hotel was very friendly. The room was clean and comfortable. This hotel is in a great location. I would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom michigan

nice view

Posted Mar 7, 2015
comfortable Clean. Stylish Nice town. Helpful staff. great bookstore and lots of restaurants to choose from. Done.
4 out of 5
Recommended
for Families
by A verified travelerfrom down state Michigan

Great hotel...the weather

Posted Feb 17, 2015
Pros: It was clean... our room was perfect
Cons: Take away the snow and the breakfast bar could have some more food or different food
The hotel was great...we just had the worst snow storm ever ! ! Couldn't see the beach at all. Driving home was horrible. White outs before we got out of the parking lot ! ! But it was cozy and warm inside thru the night. I would like to go back in the summer to see the beach.
5 out of 5
Recommended
for Business Travelers
by Informationfrom Grass Lake, MI

Great off season value

Posted Dec 9, 2014 on Hotels.com
I stayed 4 nights during off season for work. The room was beachfront with a great view of the bay. The bed was huge with a variety of pillows to choose from; overall comfortable. WiFi was adequate for work and streaming Netflix. I never saw the housekeeper but my room was fresh and clean everyday. The front desk staff was pleasant and accommodating. The workout equipment is minimalist and in need of repairs and/or updating but you can get the job done. Pool/hot tub area looked nice and inviting (I did not use it). Location is great; lots of restaurants nearby. Touristy gift shops are near but closed in the off season, just a couple miles to great shopping and about a mile from the downtown area. I would stay there again for work or pleasure.
4 out of 5
Recommended
for Families
by Kylefrom Cadillac

Good stay for the money

Posted Dec 8, 2014 on Hotels.com
Hockey weekend
4 out of 5
Recommended
for Families
by A verified traveler

Very Nice Accomodation

Posted Dec 8, 2014
Pros: Rooms were large, clean and up to date. Friendly staff.
Location: Traverse City is beautiful and the rooms viewing the bay give a beautiful view of beach and bay.
Staff was friendly and helpful calling back with a question on reservation change, making room changes to keep family together and with information about the area.
4 out of 5
Recommended
for Families
by sergiofrom ann arbor, mi

Wonderful view and nice indoor pool

Posted Dec 1, 2014 on Hotels.com
It was a perfect getaway weekend four my wife and I and our 15 month old son
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 9, 2014
It was very nice. We enjoyed our stay. We had a nice view of the bay.
5 out of 5
Recommended
for Couples
by Judithfrom Oak Lawn, IL

Loved our Stay at Sugar Beach Hotel

Posted Nov 3, 2014 on Hotels.com
Staff were very helpful & Friendly.... Room was clean & decorated beautifully (recently update)..... View was beautiful