Ratings based on 67 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom Montréal , Québec

Hotel palace Rosenthal

Posted Mar 16, 2015
Pros: Super tranquille, loin du bruit. Excellent rapport qualité-prix Personnel souriant et accueillant ,. Excellent emplacement
Cons: Tout était OK
Location: A 15 minutes de Naples. A 15 minutes de Pompéi A 15 minutes du Vésuve
Tre`s bien situé et personnel souriant et de bon conseil. Pas facile à trouver , sans GPS . Mais endroit paradisiaque et super-tranquille, loin des foules et du bruit . Vue merveilleuse sur la baie de Naples et le Vésuve.
5 out of 5
for Everyone
by A verified travelerfrom San Francisco, California

Great Hotel Near Pompeii and Naples

Posted Jan 9, 2015
Pros: What is not to like! Just excellent in every regard. If you are a swimmer or sunbather, the pool is splendiferous.
Cons: I would not change a thing.
Location: Pompeii, Amalfi Coast, Sorrento and (by train) Naples. If you go to Naples, be certain of visit the Antiquities Museum.
The Palazzo is a pure delight. The hotel is immaculately clean; the staff is friendly and helpful; the views are the stuff guidebooks are made of. The one issue is getting there. We drove and that is the very best way to get there. We used our GPS--well worth the $60 dollars extra--and arrived with no problems; the one recommendation we would make in that regard is to program your GPS to avoid going through Naples. Driving in Naples is a combination of destruction derby and dodge ball, not for drivers inexperienced in piloting a car through Italian cities! However, if you are using the train, you will have to arrange for pick-up by the hotel. They can help with that, but it will cost ca. $90 to get from Naples to the hotel. Beyond that, the Palazzo was everything we had hoped for. It is in a quiet neighborhood, but reasonably close to the downtown area. You can eat at the hotel--breakfast is a typical European buffet-style event and Giovani will make certain your dining room experience in the evening is just excellent. However, we recommend venturing into the nearby town and exploring the many ristorantes and trattorias. If you are going to Pompeii and have a car, the route is easy. If you are going by train, the Palazzo staff will help you. Also driving to the Almalfi Coast and Sorrento is not a problem. The drivers in those places seem to have forgotten their Italian racing heritage. So, Buon Viaggio!
2 out of 5
for Business Travelers
by Giovannifrom ...


Posted Nov 23, 2014 on Hotels.com
Alla richiesta di aumentare la temperatura in camera, mi è stato detto che l'impiando di aria condizionata non funzionava e per questo mi hanno recapitato una coperta aggiuntiva del tipo militare.
5 out of 5
for Everyone
by A verified travelerfrom yutz

Entre mer et vesuve

Posted Nov 22, 2014
Pros: Tout
Location: Pompei ,erculanum,vesuve et amalfi
Emplacement exceptionnel avec vue mer et vesuve, personnel très disponible te serviable.rapport qualité prix super
4 out of 5
for Everyone
by A verified travelerfrom London

Very nice hotel, very nice location but ...

Posted Nov 13, 2014
Hotel is nice, very nice view to the mountain but because it is far from local restaurants we were stuck to stay in the hotel for dinner most of the time while the Menu was limited and the price was unreasonably high . The hotel is being used for wedding parties and when one afternoon we asked for a cup of tea and piece of cake , we were served the leftover wedding cake with the candle holes in it and we were surprised when they charged us £5.00 for every small piece of leftover cake. The respond was that it is 4star hotel ! While breakfast was also very limited and not a 4 star hotel breakfast . In general the hotel's atmospher and location was the best and we should also mention the kindness of staff in reception and dining area.
5 out of 5
for Everyone
by A verified traveler

Half term break

Posted Nov 6, 2014
The hotel was agreat location centre for days out sightseeing.
5 out of 5
for Everyone
by A verified travelerfrom Montreal Canada

Magnifique paysage , bel hôtel, personnel attentif

Posted Oct 28, 2014
Pros: Emplacement, chambres, site de l'hôtel, personnel! Tranquillité et en même temps proximité des sites d'intérêt touristique.
Cons: Diversifier le petit déjeuner
Location: Visiter les ruines : Pompei et Ercolano; allez sur la Côte Amalfitaine Sorrento, Positano, Naples Vesuve, faire du shopping au Caserta outlet
Chambre propre spacieuse, vue du balcon ´a couper le soufle: la peninsule sorrentine d'une cote et le Vesuve de l'autre - chambre Roza! Auto - indispensable! Petit dejeuner tres bon, cappuccino exelent surtout pris sur la belle terrasse! Ils nous ont egalement conseillé l'excursion au Vesuve - exelent et pas cher! Merci ´a toute l'équipe pour l'exelent service: Elena et sa collègue ´a la reception et les deux monsieurs au resto tres gentils, on s'est senti très bien et on le recommande sans hésitation et on retournerait un jour!
4 out of 5
for Families
by Ellifrom Lappers

I would go again even just for the view

Posted Oct 21, 2014 on Hotels.com
A lovely place with magnificent views. A place to stay if you are having a car, but without car quite time consuming to get to and from the hotel by foot and train. Very service-minded staff and all in all very pleasurable.
5 out of 5
for Couples
by Jenny Sfrom Dherynia

Touch of luxury on the edge of Vesuvius

Posted Oct 12, 2014 on Hotels.com
What a great place this was! We wanted a hotel that was convenient for Pompeii and Herculaneum, but all the others looked to be in the busy areas. This was high above it all, with fantastic views of the Bay of Naples or Vesuvius. Our room was top notch, with a really comfortable bed, plenty of room, and a huge balcony. Bathroom was great. We ate in the hotel restaurant (there didn't seem to be too much else in the neighbourhood), and it was a nice meal with a really friendly and helpful waiter. I wished we were staying more than one night!
4 out of 5
by Gabefrom Rockville MD

Lovely stay. Highly recommended.

Posted Oct 11, 2014 on Hotels.com
Had a great day with my wife and two six-year-old children. Service was excellent and a special commendation to Giovanni, who was our waiter and driver as well at the hotel. He made us feel very welcome. Hotel offers an outstanding view of Mount Vesuvius and good access via train to both Naples and Sorrento. Only negative is that the immediate surrounding area near the hotel is not good for walking and purportedly not safe after dark. However, the hotel offers a shuttle bus which is complementary for short distances.