Ratings based on 1 Verified Reviews

They paid and stayed. We double-checked.
2.0 out of 5
4.0 Room cleanliness
2.0 Service & staff
2.0 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by Alex from New York, NY

poorly-run

Posted Jan 14, 2010
Though the address of the hotel says "Madonna di Campiglio", in reality the hotel is a few kilometers away from this famous town. Our GPS could not find that address and we spend over an hour searching for the hotel. The hotel is large but totally lacks coziness typical for Alpine resort hotels. Though the underground garage was and remained absolutely empty, we were allocated the only parking space which was difficult to get into. Though the spa hours were till 8:30PM, at 7:40 we were refused entry - "too late." The hotel boasts "three restaurants" but dinner is only in one of them, only between 7:30 and 9:00 PM. Air in the spa was very chilly, as was water in the jacuzzy. The rooms small and not cozy. Overall, a hotel where the management did not care to make guests stay comfortable. Rather inexpensive but nonetheless was practically deserted despite the high season. Far from the town.