When I first checked in our room, I could tell someone had been smoking in our room. Just as I came into the room, the phone was ringing. It was the front desk called the room to see if our room was ok and if we needed anything. I said no, that someone had been smoking in that room and we needed a nonsmoking room. They immediately apologized and gave us an upgraded room. Wow, it was really nice and definitely a nonsmoking room.
The front desk staff was very helpful and attentive all weekend. Thank you Michael, Sara and Michelle. The breakfast area was really nice and super clean. Maria was managing the breakfast area. She smiled, welcomed everyone and made sure all needs were met. With such a positive experience at the Comfort Suites, our weekend was awesome.
Thank you and we will be back.
Situated in the city center, this hotel is close to Johnson City Mall and Freedom Hall Civic Center. Area attractions also …More
Staff very accommodating during a difficult occasion for our visit for us. People in Tri Cities are always friendly and this property does its best at being very good at that. Being next to Mall was very helpful.
Situated in the city center, this hotel is close to Johnson City Mall, Freedom Hall Civic Center, and Johnson City Medical …More
Had to make a fast and furious trip from PA to NC for a funeral. Knew we were going to be too tired after working all day to make it without sleeping. Even after we had some trouble at home which made us late to leave our reservation was still waiting for us and what a welcome sight. Clean, comfortable and just what we needed.
Traveller from PA
Situated in Erwin, this motel is close to Erwin Linear Trail. Regional attractions also include Johnson City Medical Center …More