Ratings based on 81 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveler from california

Minutes from interstate

Posted Jul 22, 2014
Very nice pool with sparkling clear water. Above avg exercise room. Beyond that this hotel was unexceptional. No AC in hallways.
5 out of 5
Recommended
for Everyone
by A verified traveler from WA

Beautiful quiet room with an upgraded Jacuzzi tub.

Posted Jul 14, 2014
Pros: Clean; happy staff; wonderful room;soft bed; superb breakfast options;close to stores,etc
Cons: They had some cable issues with TV's that lost the volume a bit.
Location: grocery store;boutiques;hair/nail salons; restaurants pricey and not;
What a treat! Was able to upgrade to a room with Jacuzzi tub and was given an undeserved discount to do it. Wonderful hotel staff that couldn't do more for you;fresh baked cookies on arrival;happy, helpful staff; clean rooms; soft beds and pillows and pre-airconditioned room! When it is about 100 degrees outside, that was a treat. I would have to say the best, most complete free breakfast I have ever seen including gluten free items; low and regular fat yogurts/milks; a pancake and waffle machine and wonderful other cooked options. Will definitely use this hotel line again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Apr 1, 2014
Location: Close to the baseball field for the tournament.....Perfect! Nice to come back to a HOT tub after a cold day of watching baseball.
Clean hotel, friendly staff and a wonderful breakfast. Hotel had a lot of people staying there. The breakfast food was continually filled up by the staff. Would stay here again!
5 out of 5
Recommended
for Business Travelers
by Brad from Olympia, WA

Great business trip stay

Posted Oct 21, 2013
Pros: Room was great!
I was looking for a, yes, "cheap" place to lay my head on the first leg of a 4 day business trip, and wound up wishing I had more time to enjoy my room! I was extremely impressed with the quality of the room and the facilities in general (great breakfast as well) for what was to me a very affordable rate. I've put this facility in my contacts and will check here for availability every time I come to the Tri-Cities in the future.
5 out of 5
Recommended
for Everyone
by Paul from Orange County

Business or family travel

Posted Oct 14, 2013
This was the best Best Western I have stayed in. Will be my hotel when traveling to the Tri-Cities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean, comfortable hotel

Posted Oct 13, 2013
Pros: Besides being clean and comfortable, they provided an excellent free breakfast.
I was there less than 12 hours...comfortable stay and great breakfast.
5 out of 5
Recommended
for Everyone
by Mimi from Medicine Hat AB Canada

Always a pleasure to stay here.

Posted Sep 10, 2013
Pros: Always clean and comfortable. Staff are friendly. Free breakfast is one of the best of its kind. Fresh baked cookies in the evening are a bonus!
Cons: Nothing
Location: Easy to find, just off main highway. Plenty of restaurants in the area. The Tri-City Americans (WHL) play here, would attend a game if one was on.
We have stayed here several times in the past, and will again. It is always clean, and the staff are friendly and helpful. The beds are comfortable, and the breakfast is great. Love this hotel.
3 out of 5
by A verified traveler

Pets in the Pace

Posted Sep 4, 2013
Pros: After a long trip of driving Cookies and Milk WOW!!!!! That was great!!!
Cons: Rip out the carpet and padding. Only allow pets in certain rooms.
Location: Everything is close by. Walmart, Home Depot and plenty of places to eat.
Everything in the Best Western was great! The staff was friendly and helpful. Food great in the morning. The only problem we had was the carpet in the room smelled of urine (possibly pets), but the staff gave us another room without any hesitation what so ever.
5 out of 5
Recommended
for Everyone
by Mimi from Medicine Hat Alberta

Easy to find directly off highway.

Posted Sep 2, 2013
Pros: Easy to find, just off of a main highway. Great complimentary breakfast. Some stores, restaurants, and gas stations near by.
Cons: Nothing
Location: Easy to find just off a main highway. There are some stores and restaurants near by. Although we didn't look for entertainment I'm sure there is some.
Have stayed here before, and will again. One of the best hotels we have stayed in. It is always clean and up to date. Beds are comfortable, had a great nights sleep. Has one of the best complimentary breakfasts we have had, the food is good and continually restocked. They offer rooms that allow pets but we have never been bothered by noisy pets. We would highly recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, on our way to Montana

Posted Aug 10, 2013
Pros: Beds and pool availability
Cons: nothing
Location: not sure, on our way to final destination
Not very often do you fine a hotel that has a pool and spa open 24 hours, excellent idea for travelers getting in late.