Ratings based on 113 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 9, 2015
Great place to stay. Staff was friendly and facilities well maintained.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2015
Good stay, hotel staff very nice. Room was clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convinient to the interstate.

Posted Jan 3, 2015
Hotel was very quiet. Indoor pool which was great.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington DC

Nice hotel.

Posted Dec 29, 2014
Pros: The beds are sooo comfy! I love that the whole hotel is smoke free & pet free. The rooms are good size rooms. It has an indoor pool & a spa pool
Cons: I wonder, if the manager changed from one week to another, Pls. pls. be consistent.
We drove from Washington DC to Huntsville, AL. over the Holidays, our 1st. stay experience was excellent, from the cookies & lemon water in the lobby by the front desk to the hot breakfast the next morning, the front desk gentleman had a nice welcoming smile when we checked in, was very helpful & accommodating, the lady at the front desk was also great the next morning, she also had a nice welcoming smile. Our experience was sooo positive, we decided to come back on our way up North to Was. DC This time around, our experience was totally different, there were No cookies at check in, the water's been there for a while, the lady at the front desk looked frustrated w/no welcoming smile, the swimming pool looked dark, then, I realized all the lights above the whirl pool didn't work or they turned them off for some reason. The next morning, breakfast was totally different from our 1st. experience exactly a week before, the pancake machine was not working, no scrambled eggs, the bananas were all soft & black, the apples were super soft, the bagels were hard & not fresh, the boiled eggs were frozen inside. Wow! what a big difference!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom AL to PA route

Our new favorite place to stay in Johnson City

Posted Dec 17, 2014
My regular hotel was not available when passing through town recently and the desk clerks recommended I try the Holiday Inn Express as a safe clean place to stay (woman travelling alone) Jackpot on all counts including price. Already have reservations to stay again on next trip.
5 out of 5
Recommended
for Business Travelers
by Sandifrom Atlanta, GA

Great stay! Great service!

Posted Nov 22, 2014 on Hotels.com
Great! Will be back
5 out of 5
Recommended
for Couples
by Debifrom Seymour, TN

Great Hotel!

Posted Nov 14, 2014 on Hotels.com
Great Hotel and Convenient to Interstate. Will definitely stay here again. Good job, Staff!
4 out of 5
Recommended
for Couples
by Karenfrom Savannah

Nice Stay

Posted Nov 5, 2014 on Hotels.com
Really liked the hotel. However the fire alarm battery went dead and started beeping. They could not fix it that night and we had to move to another room. We were tired so that was irritating. Otherwise we enjoyed our stay and will probably return on our next visit to Johnson City, TN.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nashville TN

Very Clean and Accommodating

Posted Oct 27, 2014
Pros: location, cleanliness
Cons: Mattresses were a little firm for my taste.
Location: Close to the conference I was attending. MExican restaurant at the bottom of the hill is fantastic.
Very pleased with the cleanliness of the hotel and the friendly staff. The Mexican restaurant at the bottom of the hill is fantastic as well. I was here on business but would definitely recommend this to anyone passing through.
4 out of 5
Recommended
for Getaway With Friends
by Festival goerfrom Virginia

close to festivities in Jonesborough

Posted Oct 18, 2014 on Hotels.com
Hotel staff was very friendly. Room was clean and very comfortable. Enjoyed our stay and will stay again if I return to the area.