Ratings based on 25 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
for Getaway With Friendsby Amy
Posted Jun 5, 2013 on Hotels.com
for Personal Eventby judy from johnson city tn
not up to holiday inn standardsPosted May 21, 2013 on Hotels.com
the frist room they gave us was stained and dirty had to ask for another room
Recommendedby A verified traveler from usa
booked me in a dirty roomPosted May 14, 2013 on Hotels.com
stay was alright. was originally booked in a room that was dirty so I went back to front desk expecting to be apologized too as well as expected a room with a Jacuzzi tub like I requested. i got neither. what I did get was a room next to elevators and ice machines which I heard ALL NIGHT LONG. I also smelled smoked as soon as exiting the elevator. I do not recommend this hotel unless u don't care about where u stay or how they treat you.very unprofeesional and discourteous
for Personal Eventby Anon from Johnson City
Wanted reasonable price close to ETSUPosted May 14, 2013 on Hotels.com
It was a good stay, but there were a couple of small maintenance issues. We only stayed one night so we reported these shortcomings so they could be repaired before the next guests came in. It was a nice hotel and we were overall happy with our stay. The room was nice and the bed was comfortable, so we were satisfied.
for Overnight Stay Before Destinationby Smith from Tennessee
GoodPosted Mar 27, 2013 on Hotels.com
Perfect place to stay if you are staying for just one night...room was clean which is what everybody is looking for...room is a little outdated but still ok
for Everyoneby Tim from Spartanburg, SC 29303, USA
Nice PlacePosted Feb 7, 2013
Location: Easy access to dining and interstate.
Only thing was the pillows were half the size of an ordinary pillow which I found uncomfortable. Other than that really pleasant stay.
for Overnight Stay Before Destinationby Katie
Nice and accommodatingPosted Nov 27, 2012 on Hotels.com
The hotel was quick to find me a crib for my baby. There were some issues with the tub and shower. I called and they immediately took care of it. Breakfast was really good in their sit down restaurant. . The manager was so nice as we were the only people eating at the time. The major negative was the men's restroom. My husband wouldn't even use them they were so dirty. We were told it was bc of staff cuts.
Recommendedby Retired Military
Close to Tri-City AreaPosted Oct 30, 2012 on Hotels.com
Room was very comfortable - the bed was very uncomfortable - they need new beds!
for Everyoneby A verified traveler
Facility needs maintenance.Posted Sep 25, 2012
Pros: Location was good for us.
Cons: Facility was in need of maintenance.
Location: Close to highway, but not too noisy. Near nice restaurants and shops.
Usually we don't take the time to review hotels....we travel quite a bit and are very busy. A Holiday Inn is usually quite reliable. This one is in need of some maintenance. Wood veneer on doors are cracked with missing pieces. Tile and countertops in the bathroom have considerable cracks/gaps that should be repaired. The elevator was dirty and crowded so we took the stairs. The stairwell is filthy and the utility area that you end up in is also not well kept. Outside the large commercial lint outlets/louvers from the laundry area are falling off the wall with clumps of lint all over the sidewalk. We were mistakenly charged an "incidental fee" of $20/day and it took several hours to have this rectified after we got home. This Holiday Inn was very close to where we needed to be, so that was beneficial. We didn't have time to use the pool and it looked just fine. Bed and room was comfortable. Overall, the rate was satisfactory, but the facility maintenance was below standard.
for Personal Eventby A verified traveler
Posted Aug 21, 2012 on Hotels.com