Ratings based on 38 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
76% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 25, 2014
Pros: Smoking room available
OK stay, convienent location. Yes I would stay there again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 13, 2014 on Hotels.com
Excellent. Clean, friendly, updated
3 out of 5
Recommended
for Business Travelers
by Connie from VA

Posted Apr 8, 2014 on Hotels.com
We have stayed at other Quality Inn hotels in TN that were much nicer.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Apr 5, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 18, 2014
Pros: Breakfast was nice. Microwave and fridge in room.
Cons: Remove, reduce the possibility of cigarette smoke smell to non-smoking floors/rooms/areas.
The hotel staff is wonderful. The amenities are nice. Breakfast was good. Not a hotel for "perks" as there isn't a pool, weight room, etc. I wouldn't recommend stay there if I was traveling with my kids because of the lack of the pool. The only negative thing to say is even though I had a non-smoking room, a cigarette smoke smell hit me as soon as we opened the door. It dissipated but came back when the air conditioning turned on. Could also smell cigarette smoke through the vents in the elevator.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Mar 2, 2014 on Hotels.com
2 out of 5
by Don from Harrisburg, PA

Great price but.....

Posted Mar 1, 2014
Pros: Price
Cons: See above.
Location: Kingsport TN is a beautiful area.
Little things but toilet was loose from the floor, toilet paper holder falling out of the wall, dead-bolt lock on door wouldn't engage because the bolt did not line up with the hole in the casing. Staff too busy with personal business on phone to talk to me directly when I checked out and when asked what there was to see in the area told me I would have to look on a map as they did not live in that town. There are two other motels right next door and will use if I travel to Kingsport again.
3 out of 5
Recommended
for Everyone
by Rene' from Knoxville, TN

Just ok

Posted Feb 23, 2014
Pros: They accept pets and it was where I needed to be.
Cons: clean the carpet, staff more knowledgeable about their computer.
Location: It was a work trip so nothing to report here.
I chose this hotel because they take pets. The staff were pleasant buy did not know how to give me a separate receipt for the pet fee. This confused them. The carpet in the room needed to be cleaned and the air conditioner worked but it was winter time. It would never have kept up if it was hot outside. I wanted it cooler and it is February.
3 out of 5
Recommended
for Couples
by Emily

This traveler left a rating score only Posted Feb 19, 2014 on Hotels.com
5 out of 5
Recommended
by JG from Visitor

Nice Stay - no real complaints

Posted Feb 8, 2014 on Hotels.com
Great staff /location/service ... wish computer in lobby would have worked..