Ratings based on 195 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mia

Nice Hotel

Posted Sep 29, 2014
Everything about the hotel is nice, check in staff is extremely slow it makes you think they don't know what there doing, this is the second time I have experienced this at this hotel
2 out of 5
by A verified traveler

Needs Attention

Posted Sep 25, 2014
Pros: Location
Cons: Cleanness
Location: Best location
The overall hotel needs attention, areas such as the pool and the stairs were dirty. Inside the room, the bathroom has that horrible odor that comes out of the sink holes, it was terrible i couldnt leave the other not even slightly open. Construction signs said it began on April, we are on September and i did not a see one worker. Food was extremely expensive, 37 US dollars plus tax for a buffet breakfast.
4 out of 5
by A verified traveler

Not with the times

Posted Sep 24, 2014
The hotel was ok but it was a joke when it came to Internet . The free wifi in lobby was a terrible service only 0.5 Mbps . And if you pay the so called room access internet you will pay a lot of money for the same speed. Disgusted as today internet is so cheap .and available
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel accomodations, amenities, and room was

Posted Sep 24, 2014
Pros: I purchased an Executive King room, $10 more than reg room; enjoyed the Executive Lounge for continental breakfast, drinks, & evening hors d'oeuvres
Cons: Hotel floors were in reverse order; an explanation upon arrival would have been great to minimize my confusion when selecting up or down at elevator
Location: Hotel had a nice view of Trinidad and distant ocean view from outside seating area from Lobby
Hotel was clean, staff were very nice, and service was excellent
4 out of 5
Recommended
for Everyone
by A verified traveler

Fire alarm went off

Posted Sep 22, 2014
Was sleep very tired and fire alarm went off 630 am they said it was a glitch and a lot of walking to get out asthma started it was not fun
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to the Savannah

Posted Sep 5, 2014
I only wish the trip was longer than seven days needed more time to explore and see more places
3 out of 5
Recommended
for Everyone
by A verified traveler from hamilton, on

Comfortable stay

Posted Sep 2, 2014
Staff was very polite, rooms where clean. The view from our balcony was obstructed by bushy trees. I ordered extra towels at 8 am, and they were never delivered to my room. The poolside bar closed too early at 4:30
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great Service!

Posted Aug 28, 2014
The staff was very accommodating and the rooms were clean. This is my second time at this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Aug 26, 2014
Pros: Staff was pleasant and the hotel was very clean and nice.
Cons: Restaurant
Location: Near Savannah park and local food vendors.
Got a fantastic deal so I was very pleased with the hotel. The wifi is extra although you can get one day free in the lobby if you are on a budget. The restaurant was over-priced and the food was way too salty. Definitely not a healthy choice although you are rather limited as there isn't much nearby.
5 out of 5
Recommended
for Everyone
by A verified traveler from Guyana

walking distance to the zoo

Posted Aug 26, 2014
Pros: everything
Cons: see comment on experience above
Location: only the zoo and gardens is close by
As n suggestion guest should b informed up front that if the free internet is required they should check with front desk during check in.