Ratings based on 124 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby james from San Francisco
Close to airport, good roomPosted Dec 1, 2013
5 minutes from Piacro international. Clean, quiet room. Outdoor pool. Free shuttle to and from the airport. Free breakfast. Would recommend for early flights. About 30 -45minutes to Port of Spain downtown.
for Everyoneby KAM from Jamaica
Good hotel for a short visitPosted Nov 27, 2013
I must review this hotel as past reviews helped me on my trip there. Note: not all rooms have microwave, shuttle is unreliable and apart from breakfast you have to go to trincity mall (nearest location)to buy food. Recommendations to holiday inn: provide substantial food to be purchased, it is time consuming to go to mall daily to buy food or provide fridge in rooms so food can be preserved and more time can be spent focusing on trip. Provide water for guest outside of breakfast, many foreigners cannot drink local water and may not have the currency to purchase from vending machine upon arrival. Tighten shuttle schedule this makes you waste your day having to wait unnecessarily especially with the daily trips to be made for food. Non the less the staff was polite and friendly, breakfast was substantial and appreciated. No problems with my stay apart from the same complaints made by others. In the mean time until changes are made take water, juices and snacks with you, change currency at the airport and have your own entertainment. This hotel is perfect for short visits to the island and business trips.
for Business Travelersby Benedicta from St Lucia
Posted Nov 9, 2013
Location: Trincity city mall was very close with transportation provided which made it easy to do some shopping.
Since this was an overnight stay there was not much time to really provide an accurate assessment of the hotel. The staff was very pleasant and welcoming and the room was extremely comfortble. Need to have a longer stay to get a true picture. Keep up the welcoming attitude,
for Everyoneby Jaymee from Utah
Great location to airportPosted Oct 29, 2013
Pros: Great proximity to airport, free shuttle
Cons: Not a lot of food choice, but the shuttle will take you to the mall for food.
Location: Close to airport, in newer development area so very quiet.
Awesome experience, friendly staff, quick service, nice room and the free shuttle to the airport was great for my early flight !
for Business Travelersby Owain from Baku
Conveinient for the airport and comfortablePosted Sep 19, 2013
Pros: Breakfast, comfortable
This was about what I'd expect for a hotel servicng the airport. Comfortable and convenient. Not the speediest at processing check in and out, but about average for service in TT. Small but tasty buffet breakfast appreciated. Nice enough basically.
for Business Travelersby RG from Bog
Good for stay waiting for an early flightPosted Sep 13, 2013
Pros: even not having full time restaurant, the provide van rides to a close mall for you to get a bite.
Cons: the van service could be more frequent. If it takes too long at the airport, go to the tourism office, they will help you.
Location: Theres nothing near.
I've been many times here, just to wait for a next day flight. it's good for that.
for Business Travelersby mrs BW
Great for what we needed. A good very good night.Posted Sep 2, 2013
Pros: Location to the airport.
Needed a room overnight to catch an early flight. Room was clean. Plenty of towels and a comfortable bed. Thanks for a good night's sleep.
for Familiesby Andrea from Derby, UK
Hotel close to the airport ideal for 1 night staysPosted Sep 2, 2013
Pros: Good customer service.
Cons: Needs new carpets and some updates to decor.
Location: Located 10 mins with traffic from the airport so ideal if you are making an onward journey. Mall nearby approx 5 to 7 minutes.
We used the hotel for one night in the way from the UK to Margarita Island. We were made welcome on arrival and received free water. There was a free shuttle bus to and from the airport and also to the nearby mall. Excellent customer service from all staff. Rooms clean although a little dated. Pool area clean and tidy. Free wifi.
for Business Travelersby A verified traveler
Good place to stayPosted Sep 1, 2013
Great place to stay near the airport. Wonderful and helpful staff. Forgot my iPhone charger and the hotel staff have me her charger for the evening. Very impressed.
Recommendedby A verified traveler
Good stay close to AirportPosted Aug 26, 2013 on Hotels.com
Base boards in the bathroom were pulling away from the wall. The coffee cup to use for the coffee maker was dirty. The hotel staff are excellent.