Beach

Reviews of Melbourne Inn Trinidad

2 out of 5
Melbourne Inn Trinidad
7 French Street, Woodbrook, Port of Spain

Reviews

6.8
Rating 10 - Excellent. 11 out of 47 reviews" "
Rating 8 - Good. 12 out of 47 reviews" "
Rating 6 - Okay. 12 out of 47 reviews" "
Rating 4 - Poor. 7 out of 47 reviews" "
Rating 2 - Terrible. 5 out of 47 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient.
Stayed 2 nights in Mar 2024

10/10 Excellent

Junelle

Liked: Staff & service
Nice reception staff
Stayed 2 nights in Dec 2023

8/10 Good

Kamara

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was comfortable and quite
Stayed 1 night in Nov 2023

6/10 Okay

NADINE

Stayed 1 night in Oct 2023

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place, nice stay
Stayed 1 night in Sep 2023
Response from MERLE on Oct 23, 2023
THANKS VERY MUCH

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice stay
Extremely helpful staff, but the rooms need a major upgrading
Stayed 2 nights in Feb 2022

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrible. I trusted Expedia and they failed at all accounts on sending myself and my girlfriend to this place. My girlfriend literally cried all night because of this place. First night of our vacation and we got into a huge fight because I booked this place. Bars on the window similar to prison. Hallway stall toilet and hallway stall showers. Cheap hard bed with little bedding. A cheap fan to use in your room. Cheap furniture. The whole thing is beyond low class. Nobody helps you with your bags. It’s literally a place that’s kind of like a hostel. But for adults and whoever else. Costed us more than $100 to get to and from the airport. They don’t help with taxi service. What a terrible nightmare. The entire experience was horrendous from arrival to getting a cab back to the airport. I just would of done it myself and not gone through Expedia.
Stayed 1 night in Dec 2019
Response from Jenny on Dec 29, 2019
Given the price you paid I do not think you were expecting 5 star accommodation. The grill on the windows are for your security, this is common in the Caribbean. we have no control of the price to and from the airport. Like most destinations the prices are set and can be seen on a board at the airport .

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2019
Response from Melbourne Inn on Aug 28, 2019
Thank you

8/10 Good

BRIANA

Liked: Cleanliness
Totally Adequate Accomodation
I arrived late and though I couldn’t get a hold of the hotel by phone, I eventually got through via email and they had security stay up late to check me in. The room was fine and a fan was helpful. The bathroom was across the hall but also - not a huge deal. If you’re looking for budget travel this is a good choice. I was able to walk to the park, downtown and the ferry to Tobago.
Stayed 2 nights in Jun 2019
Response from Jen on Jun 18, 2019
Thanks.

4/10 Poor

Verified traveler

Stayed 2 nights in May 2019
Response from jen on May 28, 2019
It is difficult to respond to anonymous review since I am not sure if the person was an actual guest

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good for the value. The staff are accommodating and friendly. It is close to everything.
Stayed 1 night in Apr 2019
Response from Jen on Apr 30, 2019
Thanks

4/10 Poor

James

Disliked: Staff & service, property conditions & facilities, room comfort
We had some sleep but would definitely not return
Hotel is very run down but reasonably clean given its condition. We had emailed asking for a taxi to be sent to collect us from ferry but we had no reply & no taxi! We had deliberately booked a twin room as that suits us best but we were given a very small double room with tiny double bed. When I explained that we had booked a twin they said they did not have one free. At least there were lots of eating places & a shop close by.
Stayed 1 night in Mar 2019
Response from Everton on May 3, 2019
The same person is repeating the same comments over and over. This person paid for a small room but wanted a large room. We do not have a taxi so we do not offer taxi service from airport or seaport.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the city. convenient to taxi routes. close to the entertainment district
Stayed 8 nights in Nov 2018
Response from melbourne on Nov 27, 2018
Thanks,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff
All the were very nince and helpful. Thank you to all
Stayed 7 nights in Sep 2018

6/10 Okay

Verified traveler

Homey mosquitoville
home style feel, great location. Got the cheaper room with no AC, just a fan. Not a problem for me, but the mosquitos were everywhere, first night I literally killed 15 mosquitos. Next night was about 11, thus had to sleep with long sleeve and socks. That part of the stay was uncomfortable, I deal with all other insects with no problem for the most part, but mosquitos is one of the few that I absolutely dislike. Never killed so many insects in my life.
Stayed 2 nights in Aug 2018

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nice hotel next to the beach! You should def try grilled fish and Idaho potatoes at their restaurant. Sooooo good!!!
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, only 30 sec. from Ariapita Avenue where one will find restaurants and bars that offer Chinese to American food and anything in between. Short walk to Independent Square and the Immaculate Conception Cathedral
Stayed 1 night in Jan 2018

10/10 Excellent

Ashley, Miami, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality
This hotel is a short walk from restaurants and bars. The desk staff were extremely helpful and very hospitable. I stayed for only two days for a birthday get a way. I enjoyed my trip and the service I received. Thank you to everyone I encountered.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
That's not a hotel
Lots of mosquitoes, worst bathroom ever. I just think my home is way better a hotel than MelbourneInn Hotel. In as much as Expedia need to do business, i think MelbourneInn hotel must not be a hotel to be associated with. Expedia is a great company with better reputation

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Great Location, Decent room for short stay
Location of Melbourne is excellent as it is just off the central hub of nightlife in Port of Spain (Ariapita Avenue). Easily inside walking distance to restaurants, street food, fast food, Clubs, pharmacies and a supermarket. The room was quite clean with the exception of the Air condition vent. Daily cleaning ensured the room was well maintained. It is a fairly simple room containing a bed, small refrigerator, pair of nightstands, table, sink, television mounted on the wall and a wardrobe. Though it should be noted that the layout is a bit awkward when it comes to the washroom as one has to pass through the shower to get to the toilet. From arrival to departure all staff was very courteous and helpful. However after leaving the room we realized an item was left behind. i re-visited the next day to ask management however the gentleman said that he did not get any items therefore it must have been tossed out. I asked him if he could be so kind to check the room as no other person had yet used it but he refused. I thought this could have been handled a lot better.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced motel not hotel!
This hotel was very disappointing. It was rather expensive and facilities were poor. There was no hot water for the first night and I was told it was heated by solar power so let the water run which I did for over 2 hours.Not my idea of a hotel experience thumbs down!

8/10 Good

Nevin, Tobago

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Guest House in the heart of Port Of Spain
Short but sweet! Basic room for persons just looking for a bed to sleep in while visiting Trinidad. Located just a few short steps from Ariapita Avenue so easy access to food places and the night life.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay on a budget.
The room was clean, comfortable and air conditioned ( which was most important). In walking distance from food store, restaurants and bars. No phone in the room but a great stay while on a budget.

8/10 Good

Craig, Lake Tahoe, NV, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location for food and fun.
For a budget hotel, it is everything you need. A/C, clean room, friendly staff, and close to many good restaurants, bars, and the waterfront.

4/10 Poor

Lynn, Calgary

Disliked: Staff & service, property conditions & facilities
Meh
The location was good, close to lots of bars and restaurants of Ariapita ave. Our overall experience was pretty negative though. The reason we booked this hhotel initially was because of the price and it seemed acceptable. We were not expecting anything fancy. First off, we had to wait an hour to check in as there was nobody at the front desk from 3-4pm. We were shown to our room which was supposed to have 2 double beds and a mini fridge and had one double bed and no fridge. just a tiny room with A/C and a television. We were told when we checked in that breakfast was from 8:30 to 10:30. When we went downstairs for breakfast at 10am the next morning, we were told "you're late" by the man working there. We asked when breakfast was done and were told it was at 10am. We decided to leave and have breakfast elsewhere. We did have breakfast there 2 other mornings and the service was fine. Seems like the staff do not understand the concept of customer service here, one woman who served us breakfast was quite pleasant but others made me feel like I was inconveniencing them. We decided to check out a couple of days early and we given quite the hassle and only a partial refund even though we gave them 2 days notice. All in all, I would not recommend this hotel to anyone. It's not terrible, but if you like to feel at home when you travel, this is not the place. Also, this location is very loud, earplugs recommended.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located.
Staff was rude and didn't warn us about the parking rules. You have to park your car 9 meters from every corner otherwise they tow your car, it's what happened to us. When we ask about parking our car in the street, the staff never told us about this rule! They should at least mention this rule at the entrance or in their guest book. Plus the toilet was leaking and they never fixed it as they told us. It is very noisy, the staff at night is watching tv very loudly, they don;t care about their guests.

4/10 Poor

A, guyana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too short
I felt scared because i havn,t seen any security guards. Too much noise coming from the fridge which makes it hard to sleep.

6/10 Okay

Mortensen, Denmark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location
Melbourne Inn - Trinidad I stayed there 3 days from thursday 30/1 to sunday 2/2.. When i arrived The next door neighbour was renovation his house or at least i thought, saturday morning at 0715 he started demolizing his house with Big machinery, so it was impossible to sleep.. Sunday morning g he started again, but this time at 0600, talked to the guard there who talked to the neighbour, they stopped for 20 min but Then it was destruction time again. So if you're gonna stay here make sure that the next door neighbour is done with demolizing/constructing, because he dont give a sh#t about Your sleep

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
A nice place to visit
Nice people, a home away from home, and right downtown. Rent a car to get around lol

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overnight
Close to bars/ restaurants. Clean rooms, helpful staff and cheaper than other hotels we found.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
my first day in trinidad , a really bad experience
i had a really bad experience, people it's not nice' i evenm didnt get a glass of water, and really expensive for what it is' i suggest not to send people there, it's far from the airport and it's not in port of spain

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Average, and would recommend.
We can't really say much about the hotel experience because just after arrival we decided to stay with a friend. However the room was clean and up to our standards, tv and a/c worked and the lady on the front deck was very friendly and helpful. I don't really know much about the area or safety, as we didn't end up staying in the area.

8/10 Good

Karen, Mainland US

Liked: Cleanliness, staff & service, room comfort
Great location for walking Port-of-Spain
Friendly accommodating staff, reasonable prices (for this area), and particularly the central location in Port-of-Spain make the Melbourne Inn a great value. And being an easy 20 minute walk along populated roads (even at 5AM) from the City Gates bus terminal gives you the option to take the $0.65 bus to/from the airport instead of a $30 taxi. (The bus ticket booth takes TTD only and is located in the arcade at the rotunda part of the airport terminal.) The Melbourne Inn is also a 20 minute walk from Queens Park Savannah, and 15 minute walks from the updated waterfront park and Brian Lara Promenade. And there's at least one grocery store within 3 blocks. I enjoyed my stay at the Melbourne Inn.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good transit hotel in central Port of Spain
Located in central Port of Spain. I stayed two separate nights in transit on my way to and from Tobago - using this as a place to stay coming from and going to the international airport. The hotel is basic - but as expected given the price. The room was clean and tidy, it had AC and sheets, pillows and towels were clean and fresh. So the Melbourne Inn served my needs nicely.

6/10 Okay

Rejai, Connecticut, USA

Liked: Staff & service
Great place for a night out of town.
I had a nice time. The rooms were ok...people were nice. Its not the best but I was please. I like the apartment better than the regular rooms. Very safe. There is nothing free... Every food, water. You have to pay. If you don't have a cell phone you can rent one. There is a charge for washing your clothes. I had fun....

6/10 Okay

Randy, Illinois

Liked: Staff & service
Price is Ok
Hot water when Sun is out, walls are thin rooms sound hollow with an echo. Security & night shift ladies are the "bomb" very helpful, considerate, cheerful and eager to be of assistance

8/10 Good

Cindy, West Chester, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here to "soak up some local color".
Very good value--we just needed a place to sleep while between flights from Trinidad to Tobago. Staff was helpful--called a taxi when we were ready to leave. Had breakfast in their restaurant--also a good value, about $5pp. Hotel is typical of a house in the islands--lots of tile, plain but clean and confortable. (was 1/3 the price of a chain hotels nearby)

6/10 Okay

Dave B, Houston

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cheap, Clean, & very Basic
The room I reserved had already been reserved by someone else, so I got the room in the back. The price was good, the AC was OK, and it was clean. Other than that it was very basic. The location near Ariapita Avenue was good. If your expectations are low you won't be disappointed.

4/10 Poor

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from jen on May 11, 2019
The size of the bed depends on the type and price of the room charged.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff is nice, but the place needs a makeover
The people at this hotel were generally very friendly and helpful, and that's the main positive thing about this place. Plus perhaps the location: close to downtown and with sufficient shops and eateries nearby. And the price was pretty ok for Port of Spain. Furthermore, this place really needs a proper refubishment. The walls are paper thin, the bed sheets had stains, the floor and ceiling were falling apart (especially in the bathroom with a lot of broken tiles: sharp edges!) and there was mould in the bathroom. The place really has potential, though, it just needs proper refurbishing. All in all, as of today, I think I'd try to find another place next time.

6/10 Okay

Verified traveler

Liked: Cleanliness

6/10 Okay

Christer, Göteborg

Liked: Cleanliness
Disliked: Staff & service
Dålig service, men fick kompensation.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Hotell med låg standard
Slitet, långt under den standard som vi svenskar förväntar oss. Rent ut sagt trashigt!

10/10 Excellent

Margarita, Caracas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Como siempre, todo muy bien
Todo excelente, gracias, Me ha gustado lo practico y centrico, como siempre, todo queda a pocas cuadras del hotel, bancos, supermercados, servicios publicos como taxi y bus.

10/10 Excellent

Nieves, Caracas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con excelente ubicación, cerca de servicios.
Es un hotel organizado, con habitaciones y áreas limpias, por su ubicación y la cercania de los comercios es recomendado.

8/10 Good

richard, Venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy Bueno
Muy Bueno sensillo, excelente ubicación, y el personal muy agradable, Lo recomiendo

6/10 Okay

Verified traveler

Liked: Staff & service
Goed voor de backpacker
ontzettend vriendelijk en behulpzaam personeel goede lokatie vanaf centrum en vliegveld guesthouse zelf ziet er van binnen uit alsof het wel een opknapbeurt kan gebruiken, maar bed slaapt prima en bovendien handig om keuken tot je beschikking te hebben om zelf je maaltijd te kunnen bereiden of drankjes te warmen en koelen