Ratings based on 155 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
80% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay!

Posted Nov 12, 2014
Pros: Location & Staff.
Cons: I would recommend a menu item for the wine drinkers - like myself. A platter of olives, cheese and fruit as appetizer would be nice.
Location: Great location; Awesome view and the breakfast shed across the street is the best place to eat. The food was awesome and well priced.
My family and I were on a vacation to visit our grandma for her 90th birthday party celebration. This Hotel was perfect for our stay. The staff was very accommodating and nice to us and everyone that visited us at the Hotel. Our place was the main meeting place - so this was very much appreciated!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2014
staff is very pleasing hotel is older but work is being done to improve appearance
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Excellent downtown location close to shopping.

Posted Nov 12, 2014
Pros: Newly renovated and five star feel at a reasonable price.
Cons: WiFi was sporadic.
Location: Downtown and across the street from waterfront. Walking distance to shopping district.
One of the best downtown hotels ever stayed at and room was fresh and updated.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom trinidad

nice city hotel

Posted Oct 18, 2014
The hotel has aged as have the rooms. However everything was clean and comfortable. The best thing is the wonderful staff. All smiles and helpful.
Comment from Hotel Management
Oct 28, 2014 by Maxine, Hotel Management
Dear Ken, Thank you for your kind comments on our staff, we try to deliver the Yes I Can service to all our guests. We look forward to seeing you on your next trip to Port of Spain area. Maxine Richards
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

good hotel for business and conference

Posted Oct 15, 2014
I enjoyed the stay. I found food was too expensive. Main problem was there was no open windows for fresh air, I was disappointed the he hotel did not honor my VIP upgrade with expedia
Comment from Hotel Management
Oct 28, 2014 by Maxine, Hotel Management
Dear Faz, I do apologize for the fact that the staff did not honour your VIP urgrade with Expedia, please note that things have been put in place to ensure this does not reoccur. Unfortunately our food prices are in line with those of other hotels. We look forward to welcoming you to the hotel on your next trip to Trinidad. Maxine
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Gun Hill

Ok Hotel

Posted Oct 6, 2014
Hotel at a very busy intersection on Wrightson Road. Unless you are driving forget it. If you are a pedestrian cross the road at great risk! There was renovation in progress at the hotel which is always a minus. My room was not cleaned once in the three days two nights spent there.
Comment from Hotel Management
Oct 10, 2014 by Maxine, Hotel Management
Dear Randy, On behalf of the Management of Radisson Hotel Trinidad we do apologize for your experience while at the hotel. It is not at all normal for a room not to be cleaned daily and e have addressed it with the housekeeping department we cannot determine which room you stayed in as information on your stay is not provided. In terms of the rennovations, yes we are installing new elevators which will ensure a more pleasant experience to our guests in the future. Maxine Richards
5 out of 5
Recommended
for Couples
by A verified travelerfrom London

The Hotel was very lovely very clean.

Posted Oct 5, 2014
Pros: what we like about the hotel is first imperission on the outside and the front of the hotel.
Cons: it would be nice to have a small fridge in the room.
Location: we love to go to port of spain shopping mall and west mall and also walking along the peir.
our experience at the hotel was lovely. the only thing we didn't like was the traffic it was very busy day and night. Also the building works what is going on.
Comment from Hotel Management
Oct 10, 2014 by Maxine, Hotel Management
Dear Ann, Thank you for taking the time to express your lovely experience while at the Radisson Hotel Trinidad, We do apologize for the upgrades being done to the elevators during your stay but we are installing new ones which will serve to improve your future stays. Maxine Richards
4 out of 5
Recommended
for Everyone
by A verified travelerfrom los angeles

hotel is nice also great location in the city

Posted Sep 20, 2014
Pros: great service
Cons: they are improving the appearance that;'s good
Location: great right downtown
I really enjoyed the services there,an also the hotel has a restaurant that goes around while having dinner and that was nice a the top of the hotel
Comment from Hotel Management
Sep 23, 2014 by Maxine, Hotel Management
Dear Robert, Thanks for taking the time to write a positive review of your stay with us. We appreciate all that you have said. We look forward to welcoming you back to our hotel. Maxine Richards
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Memphis

Hotel remodeling ongoing but still very nice.

Posted Sep 15, 2014
Pros: Staff! Staff! Staff! And the beds were pretty darn com-fee too.
Cons: Once remodeling is completed this could be the best hotel in Trinidad.
Location: Location is ideal for the businessman/woman if needed to be in Port-of-Spain.
The staff was amazing!!! Customer care and service was the BEST I've ever experience......and I travel often.
Comment from Hotel Management
Sep 19, 2014 by Maxine, Hotel Management
Dear Lloyd, Thanks for your review. We are happy that you enjoyed your stay with us. We look forward to seeing you again.
1 out of 5
by A verified travelerfrom Liverpool

Dirty old hotel

Posted Sep 12, 2014
Pool was filthy, hotel is old and decrepit once you get past the lobby. Room smelt of mould.
Comment from Hotel Management
Sep 27, 2014 by Maxine, Hotel Management
Dear Sir/Madam, Thank you for taking the time to write a review of your recent stay with us. We apologize for the fact that your room smelt of mould and that the pool wias filthy. We do clean the pool twice daily. Maxine Richards
Comment from Hotel Management
Sep 27, 2014 by Ashley, Hotel Management
We apologize for the disappointments you experienced during your stay in regards to the condition of our hotel. I can assure you that this is not the type of product that we at Radisson pride ourselves upon. We are working diligently to resolve this so future guests do not experience similar disappointments. Please know that your feedback is extremely valuable to us, as comments such as yours assists us in improving our service and our property on a daily basis.
Comment from Hotel Management
Sep 26, 2014 by Maxine, Hotel Management
Dear Sir/Madam, On behalf of the Radisson Hotel Trinidad we apologize sincerely for the discomfort you experienced during you recent stay with us. We are in process of rectifying the issues you spoke about and look forward to be given the opportunity for you to be a guest with us in the not too distant future. Maxine Richards