Balcony

Reviews of Oaklands Lodge Hotel

2 out of 5
Oaklands Lodge Hotel
La Grand Route De La Trinite, Trinity, Jersey

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 54 reviews" "
Rating 8 - Good. 23 out of 54 reviews" "
Rating 6 - Okay. 5 out of 54 reviews" "
Rating 4 - Poor. 0 out of 54 reviews" "
Rating 2 - Terrible. 1 out of 54 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

4.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 2 nights in Sep 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

Robert

Business traveler
Disliked: Amenities, property conditions & facilities
Tired decor and no food on Sundays and Tuesdays, but room was a good size and the bed was comfortable.
Stayed 5 nights in Jul 2023

6/10 Okay

Jeff

Stayed 4 nights in Jun 2023
Response from Norberto on Jun 22, 2023
Thank you for your review.

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ferry delayed owner stayed up until 1am to let us in on arrival. much appreciated. service like that throughout and nicely located for our trip
Stayed 8 nights in Oct 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Quiet place, a bit dated but clean. Great food in Blacksmiths Arm adjacent to the hotel. Staff Florence was great.
Stayed 2 nights in Sep 2022

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

8/10 Good

Maria

Stayed 2 nights in Jun 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 night stay
Very good value for money, plenty of free parking and a 30 minute walk (down hill) to St Helier. Room was a little dated but large with comfortable beds and serviced to a high standard every day. We ate in the Blacksmiths Arms twice, good food and value for money. The staff were friendly and nothing was too much trouble, we would stay again. A big thank you to Norberto and his team
Stayed 5 nights in Aug 2021
Response from Norberto on Sep 8, 2021
Thank you for your good comments we appreciate it hope to see you again in the near future

8/10 Good

Corrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely peaceful location Clean and friendly service Only criticism could have done with TV being a little bigger
Stayed 4 nights in Jul 2021
Response from Norberto on Sep 8, 2021
Thank you for your good comments we appreciate it hope to see you again in the near future

10/10 Excellent

a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First hotel this year on Jersey
Ideal for a few days and very easy to find. Quick check-in and room was ready despite early arrival. Great breakfast served very hot and well attended by staff. I have now booked a couple more stays this year at this hotel so keep up the good work.
Stayed 2 nights in Jun 2021
Response from Norberto on Jun 30, 2021
thank you for your comments, much appreciated hope o see you soon kind regards Norberto

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice one night stay.
We only stayed one night but everything was ok. Quick check in, room was clean and tidy, if not slightly dated, but served our needs. Bed comfy, hospitality tray etc. Good bathroom. Wi-fi ok, not much of a view, but didn’t matter. Plenty of on site parking. We ate in the Blacksmiths Arms adjacent to the hotel, had a really nice meal in there We had to be up and out early as catching a flight so we did not have breakfast. Staff pleasant and friendly. Would stay again.
Stayed 1 night in Sep 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable and comfortable hotel in Jersey
While it looks a little dated in places, it was clean comfortable and by Jersey standards very good value. The cooked breakfast was good and the restaurant next door does good good food of an evening
Stayed 4 nights in Aug 2019
Response from Norberto on Aug 19, 2019
Thank you for your comments. we happy that you had a good stay and hope to see you staying with us again.

8/10 Good

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little gem in Jersey.
Lovely location and plenty of parking which is a bonus in Jersey. Staff were attentive and breakfast was well cooked. Our rooms were serviced to a very high standard each day. Couldn’t really fault it. Would definitely stay at Oaklands Lodge again.
Stayed 7 nights in Jul 2019
Response from Tania on Jul 31, 2019
thank you for your comments, am glad you had a good stay at the Oaklands and look forward to see you again. kind regards

8/10 Good

alan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good Value
Very good value for money and service great. Rooms a bit tired but clean. Pub next door was good. Breakfast was plenty and we have booked to stay again.
Stayed 2 nights in Jul 2019
Response from Norberto on Sep 7, 2019
Thank you for your guest review. looking forward to see you again at the oaklands regards Norberto

6/10 Okay

Teresa, East Sussex

Liked: Cleanliness, staff & service
Nice hotel But could do with a lot of up dating
Nice hotel felt it was stuck in the 80s/early 90s , Could do with maybe a little bit of live entertainment instead of playing or seems to play same CDS/TAPES , Could do with maybe bigger tv in bedrooms Maybe Menu could better even though did have a menu on broad to ,But the food was good Close to Zoo and other interests , Very quite location ,
Stayed 7 nights in Sep 2018
Response from Norberto on Sep 26, 2018
thank you for your comments on the hotel and Staff..

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Friendly hotel, with comfortable room and good breakfast.
Stayed 1 night in Aug 2018
Response from Norberto on Aug 29, 2018
Thank you for your feed back

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good accommodation - shame about the food.
The room was fine although having smokers congregate and chat below the window wasn't wonderful. The biggest drawback was the food. There was an extensive menu but the choices felt very dated - definitely not up to scratch for the usual calibre of Jersey food. A real positive was the amount of car parking.
Stayed 1 night in Jul 2018
Response from Norberto on Aug 29, 2018
thank you for your feed back we are sorry you have not enjoyed our food. we serve between 800 - 900 meals a week we do our best to please everyone but sometimes we are not successful.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Clean comfortable hotel
Clean comfortable hotel,with friendly staff and good food. The decor is a bit dated, but makes no difference to a good stay. Good price.
Stayed 3 nights in May 2018
Response from Norberto on Jun 5, 2018
Thank you for your comments. it is important for us

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel, would happily stay again
Stayed 2 nights in May 2018
Response from Norberto on May 17, 2018
thank you for your positive feed back about the Oaklands

8/10 Good

Kenneth, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to st helier
Stayed for a long weekend. Friendly staff, clean rooms and public areas. Good food, cooked fresh for you. Need a car if you stay as the bus is not as reliable as some of the other routes.
Stayed 3 nights in Apr 2018
Response from Norberto on May 17, 2018
thank you for your positive feed back about the Oaklands

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Jersey mini break
A comfortable and good value stay in the middle of the island with easy access to St. Helier. The rooms were comfortable and clean if not a little dated. Breakfast was served rather than a buffet but was adequate. Overall a reasonable stay.
Stayed 2 nights in Sep 2017

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great value Hotel
This was our second stay in this hotel.The rooms are spotlessly clean and very spacious.Breakfast was excellent with great service.This hotel is excellent value for money and we will be back.The only negative is breakfast finishing at 9am is far too early.
Stayed 8 nights in Jul 2017

10/10 Excellent

Ian, Bucks, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, excellent food
The hotel is a mile or two outside St Helier, but consequently quiet, and nowhere is far from anywhere else on Jersey (though a car is essential). The room was comfortable and clean, though a little warm despite the heating being turned off. The Blacksmith's Arms pub doubles as the hotel restaurant, and we ate there on each of the three nights of our stay; the food was uniformly excellent. Breakfast was full service rather than buffet (unusual these days), and also very good.
Stayed 3 nights in Jun 2017

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday to see family
Very helpful staff when my wife was unwell.
Stayed 7 nights in May 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jane Blakeley
terrific 1 day/night stay-cation, Mum/daughter trip this time to explore east of the island by bike - from Corbiere!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in a lovely location
This was an excellent hotel. Lots of parking and excellent service. The breakfast was also lovely.

8/10 Good

shaun, Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good restaurant and bar
Ideally situated for my visiting family as we live close by. Large car park for those wishing to explore the island. It is probably the best priced hotel I have seen in Jersey, couldn't fault it.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.well situated for exploring Jersey.. Staff very helpful. Plenty of on-site parking. Breakfast exceptional. Good pub meals available on site.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Popular for food.
The walls are a bit thin so you can hear your neighbours especially if they are loud and thoughtless, not the hotels fault who you get nextdoor, which is a real shame.

8/10 Good

Grant, Portsmouth, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel at a reasonable price
Chose this hotel for a four day break with my wife as it was reasonably priced with free on-site parking. With only 10 rooms in total and in a quiet location it suited are needs perfectly. The décor is a little dated, but don't let that put you off as the rooms are very clean and comfortable though I would image that they get a little warm in the height of summer as they are not air conditioned. The staff were friendly and helpful and breakfast was cooked to order and delicious. Food in the adjoining pub was also nice though a little pricey by UK standards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was nice and pleasant with a nice restaurant

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should b more than 2 star
Lovely hotel although somewhat off the beaten track. Bus stop 5 mins up the road but buses once an hour. It's a 2 star hotel apparently but should be more. Breakfast wonderful and staff couldn't do enough. Restaurant next door expensive. £9.00 for a chicken salad but Jersey is expensive everywhere.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
central to all attractions
we really enjoyed our stay, the breakfasts were really good and the pub adjoining the hotel served excellent evening meals. the rooms were very clean and nothing was too much trouble we had a problem with one of the lights in our room and it was dealt with immediatley.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good rural location not too far from St Helier
Good location, decent food. On the downside shower wasn't great and the single bed was on the narrow side

10/10 Excellent

Jenny, llysfaen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Me and my mum stayed here this week for a few nights, i usually stay in 3 or 4 star but this hotel is not 2 star!....try it you won't be disappointed, spotless, the restaurant/bar is fabulous and the staff are friendly and helpful, What's not to like.

8/10 Good

clive, Adelaide Australia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyable base.
Nice hotel in the middle of points of interest. Walking distance to most places. Sat navigation a must to find. If not study a good map. Lots of one way street's.

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean,comfortable,great food and service!
Best place I've stayed- I don't normally take the time to fill out these reviews! Try the beef espatada!

10/10 Excellent

Matt, Huddersfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking hotel in the middle of Jersey
Smashing little hotel in the middle of Jersey

10/10 Excellent

R M, Caernarfon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
We stayed for 4 nights, We found this to be an excellent hotel. The room was spotlessly clean, spacious and comfortable. It was well maintained. Also the room was exactly as illustrated on the internet. We got what we saw. I believe the hotel had 10 bedrooms all of the same design. There was an upstairs lounge and internet station. We found the hotel to be quiet. The staff are Portuguese, friendly and helpful(they also speak fluent English). The hotel has its own pub as part of the building and serves lunches and evening meals. We ate there every evening, there was a wide menu and was reasonably priced. The food was all freshly cooked and of excellent standard. a range of the dishes had a Portuguese influence. The breakfast was included and freshly cooked to order. Service was quick and efficient.The hotel is located 2 miles out of St Helier, the location is quiet and rural. (No 4 bus from the bus station, 40 minutes to walk. The airport bus No 15 runs to St Helier bus station every 15 minutes). We would definitely stay at this hotel again and would recommend it

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel with friendly service

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

laura, bolton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
jersey live
Great hotel.the room was immaculate & of good size.the staff are always friendly & food,although slightly pricy was delicious.hotel is 10 minute walk from trinity show ground so great location but not close enough to get noise or trouble

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
In need of a refurbishment
This hotel is old and very tired. The room although relatively clean and a reasonable size had an extremely uncomfortable bed and the shower didn't work. We didn't use the restaurant or bar so can't offer a comment on them. Unfortunately I can't recommend this hotel.

10/10 Excellent

Chris and Diana Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Useful central location
Food was excellent, staff were very friendly and helpful and the atmosphere was most conducive to a pleasant stay. The room was very comfortable and all the facilities worked. We would recommend this hotel to anyone wanting a comfortable break!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is at least a 4 star at least, nice rooms , and good public areas

10/10 Excellent

Abdelka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent pour un deux étoiles
Hotel agréable , très bon restaurant, service chaleureux .A conseiller . Il conviendrait néanmoins de préciser les informations affichées sur votre site, notamment la gratuité des petits-déjeuners qui ne semblait pas avoir été comprise par la direction de l'hôtel. Cette dernière a été toutefois compréhensive et ne nous a réclamé aucun supplément. Bravo et merci à eux!
Stayed 3 nights in Jun 2018

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ne pas hésiter.
J'étais en compétition à quelques kilomètres de là. Chambres agréable, accueil sympath, calme la nuit. Coté restaurant c'est mieux que certains face à la mer... Cuisine locale agréable. Les photos sur le net ne sont pas très valorisantes pour eux, alors que sur place c'est bien plus sympath. Pratique si vous détestez le labyrinthe et embouteillages de Saint-hélier
Response from Norbrto on May 17, 2018
thank you for your positive feed back about the Oaklands

8/10 Good

jean marc, paris

Liked: Cleanliness, staff & service, property conditions & facilities
Seul inconvénient : pas de robinet mélangeur sur le lavabo de la salle de bains
Stayed 3 nights in Apr 2018
Response from Norberto on May 17, 2018
thank you for your positive feed back about the Oaklands