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Reviews of Hôtel Énergie Shawinigan

3 out of 5
Hôtel Énergie Shawinigan
1100 Promenade du Saint-Maurice, Shawinigan, QC

Reviews

7.6

Good

Rating 10 - Excellent. 33 out of 122 reviews" "
Rating 8 - Good. 45 out of 122 reviews" "
Rating 6 - Okay. 27 out of 122 reviews" "
Rating 4 - Poor. 9 out of 122 reviews" "
Rating 2 - Terrible. 8 out of 122 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Imad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Apr 2024

2/10 Terrible

Jean

Disliked: Cleanliness, staff & service, property conditions & facilities
Very run-down room, horrible couch and no furnishings. Very noisy heater and fridge. I wouldn’t recommend. It seemed everyone had a free breakfast but us. Pool was small and it didn’t smell great in there.
Stayed 1 night in Mar 2024

10/10 Excellent

Phany, Pointe-Aux-Trembles

Traveled with partner
Liked: Property conditions & facilities
Clean nice and really gentle staff
Stayed 1 night in Feb 2024

6/10 Okay

Robert

Traveled with family
Disliked: Amenities, property conditions & facilities
I booked a suite because it was larger and had a kitchen. We were on the second floor and there are no elevators. The room was quite far from the front desk. The room was quite spacious but only one small window so the room was quite dark. The room had 3 Murphy beds in it. The mattresses were thin and were on wood. It felt like a pull out couch mattress. So uncomfortable and poor sleep as a result. I was going to ask to switch rooms until a friend informed me their beds were the same. I didn’t bother. The bathroom was quite small but did have a rainfall shower, so it was decent. The vanity was tiny and you could not fit much on it, but there was a cabinet beside to place belongings. On the way out of our hotel, the morning of check out, we did see there were rooms down the hall with real mattresses, but those rooms were probably taken by the Saint John Sea Dogs as they were also staying in the hotel. I would not stay in this hotel again if I had a choice, and I cannot recommend it.
Stayed 2 nights in Jan 2024

8/10 Good

André

Stayed 3 nights in Jan 2024

8/10 Good

Roderick

Stayed 2 nights in Jan 2024

8/10 Good

Hugo, Montreal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel if you need a place to stay in shawinigan, however the rooms are expensive for what they are.
Stayed 1 night in Dec 2023

6/10 Okay

Shivam

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023

6/10 Okay

Stephane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy
Not enough people making sure the hallways are quiet . A few sports teams were very loud late at night running around in the hallways and not enough people working to quiet them down, so unfortunately my family and I weren’t able to get some sleep until late at night.
Stayed 1 night in Dec 2023

6/10 Okay

Stanley

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room we had was old looking with furniture that looked like it was from a thrift store
Stayed 1 night in Nov 2023

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Nina

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Mike

Stayed 1 night in Aug 2023

2/10 Terrible

Nancy

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The shower was dirt and doors shower were worst, mold. The bed was noisy.
Stayed 2 nights in Aug 2023

6/10 Okay

Dustin

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Everything was very out dated and seemed very low budget even though the price was not low. Hot tub was only half working...not sure the last time it was cleaned. Not worth the price.
Stayed 2 nights in Jul 2023

8/10 Good

Benoit

Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Annie-Claude, Quebec

Liked: Cleanliness, staff & service
Friendly staff, quick check in. Convenient restaurant on site
Stayed 1 night in Aug 2022

10/10 Excellent

Hussien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very nice staff.
Stayed 1 night in Aug 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the staff at the counter and how they accomodated our unique situation.
Stayed 1 night in Jul 2022

8/10 Good

Josee

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good location
Good location. Restaurant on premise. Coffee machine in room 207 appears defective.
Stayed 1 night in Jul 2022
Response from Marie-Félix Nguyen on Jul 17, 2022
Merci pour vos commentaires, ils nous fera plaisir de vous revoir a nouveau.

8/10 Good

Patrick

Stayed 2 nights in Jul 2022
Response from Marie-Félix Nguyen on Jul 17, 2022
Merci pour vos commentaires, il nous fera plaisir de vous revoir a nouveau!

8/10 Good

Michael

Stayed 1 night in Jun 2022
Response from Marie-Félix Nguyen on Jun 25, 2022
Merci pour votre attention portée a notre égard, Il nous fera plaisir de vous revoir a nouveau!

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy to find an ev charger for my car
Stayed 1 night in Jun 2022
Response from Marie-Félix Nguyen on Jun 25, 2022
Thank you for your review, Il will be a pleasure to see agsin.

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mauvaise expérience
La chambre vraiment vieille et salle. J'ai trouvé des cheveux en arrières de la porte dans la salle de bain. Le plancher était salle et plusieurs tâches sous le matelas. Je deconseil cet hôtel. De plus, même si les chambres sont non- fumeur, il y avait une odeur de cigarette dans ma chambre.
Stayed 1 night in Jun 2022
Response from Marie-Félix Nguyen on Jun 12, 2022
Cher client, Nous sommes sensibles quant a votre déception. Lors de votre prochain séjour dans notre région, nous vous invitons a communiquer directement avec un membre de la direction. Cordialement

8/10 Good

Mario

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Une chambre non et oui
J’ai réservé par internet qui me confirme une réservation et quand j’arrive à l’hôtel on me dit qu’il n’y a plus de chambre et finalement ils en trouvent une! En passant par internet j’ai pu finalement avoir une chambre car en appelant à l’hôtel ils me disaient ne plus avoir de chambre disponible
Stayed 1 night in Apr 2022
Response from Marie-Félix Nguyen on May 7, 2022
Cher client, Un incident informatique est survenu lors de votre passage a notre hôtel. Nous sommes sensibles quant a votre situation. Nous sommes heureux que nous avions pu trouver une solution afin de vous héberger. Nous vous remercions pour ce commentaire. Cordialement,

6/10 Okay

Alain

Stayed 1 night in Apr 2022

2/10 Terrible

Louise-Hélène

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Marie-Félix Nguyen on Feb 28, 2022
Nous sommes sensibles quant à votre déception. Nous vous invitons a communiquer directement avec nous afin de nous aider à améliorer nos services. Lors de votre prochain séjour n'hésitez pas a communiquer directement avec un membre de la direction. Nous ferons de notre mieux afin de veiller à votre plus grand confort. Cordialement,

2/10 Terrible

Perry

Business traveler
Disliked: Amenities, property conditions & facilities
Heating system noisy. No sleep. Floors sticky. Not worth price.
Stayed 2 nights in Jan 2022
Response from Marie Nguyen on Jan 31, 2022
Greetings Mrs. Perry your comments are essential to improve our service. Thank you for taking the time to mention us the problem you had in our etablishment. We are currently working on it.

6/10 Okay

Martin

Business traveler
Disliked: Cleanliness, property conditions & facilities
Murs mal propres
Stayed 2 nights in Apr 2024

10/10 Excellent

Benoît

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Béatrice

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien et le personnel très serviable
Stayed 2 nights in Mar 2024

6/10 Okay

Cathy

Stayed 1 night in Mar 2024

6/10 Okay

Hugo

Stayed 2 nights in Feb 2024

10/10 Excellent

Cloutier

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
c est bien
Stayed 1 night in Feb 2024

8/10 Good

Lisa

Traveled with partner
Liked: Amenities
The hotel was nice but tv and furniture need an update
Stayed 1 night in Jan 2024

10/10 Excellent

Véronique

Stayed 1 night in Jan 2024

10/10 Excellent

Alain

Stayed 1 night in Jan 2024

10/10 Excellent

Niko

Stayed 1 night in Dec 2023

10/10 Excellent

Nathalie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acceptent chien super. Pourrions avoir plus de couvertures
Stayed 2 nights in Dec 2023

4/10 Poor

Richard

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Je considère les chambres de piètre qualité pour le prix demandé.
Stayed 1 night in Nov 2023

6/10 Okay

Michel

Traveled with partner
Liked: Cleanliness
Nous avons trouvé particulier que toutes les portes extérieures soient débarrées et que n'importe qui pouvait s'introduire dans l'installation. Comme l'hôtel ne semblait pas être plein, nous aurions aimé avoir un choix de chambres différentes, au lieu d'en avoir une qui donne sur le stationnement arrière. Je me demande si le prix de Expédia n'était pas plus élevé que si nous avions directement fait affaire avec l'hôtel. La chambre était propre, mais un peu désuète avec des meubles disparates et un éclairage affreux. Il n'y avait aucun placard pour y entreposer valises et manteaux. Le lit et les oreillers étaient plutôt confortables.
Stayed 1 night in Oct 2023

8/10 Good

Riddick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cest correct
Stayed 2 nights in Oct 2023

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Anick

Business traveler
Séjour convenable mais plutôt déçus de la chambre
Avions réservé une chambre de type « scandinave » qui était très jolie sur la photo. Cependant, cela n’était pas très ressemblant. Une douche pleine de moisissures dans les coin, des endroits où la peinture était partie… on était plutôt dans le motel défraîchi pour travailleur. Une seule table de nuit, un microonde jauni… Nous nous déplaçons beaucoup pour le travail et la chambre ne semblait pas entretenue avec soin comparé à ce que nous constatons habituellement. La cafetière contenait une eau qui était restée stagnante donc nous n’avons pas osé l’utiliser. Les clés de l’hôtel se sont démagnétises plusieurs fois durant notre séjour d’une seule nuit. Cependant le Gym de l’hôtel est plus complet qu’à l’habitude ce qui est un plus avec le restaurant adjacent.
Stayed 1 night in Sep 2023

2/10 Terrible

Robert

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
it s not a good place
Stayed 1 night in Sep 2023

8/10 Good

Claude

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La situation de l'hôtel est exceptionnelle en face de la rivière avec une vue superbe sur la tour de la cité de l'énergie.
Stayed 1 night in Sep 2023

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Chambre peu meublé une chaise pour deux personnes. Portes de douche besoin d'être changé.
Stayed 1 night in Sep 2023