Ratings based on 329 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by L.Sture from Sollentuna

Utmärkt för ensamstående!

Posted Jun 7, 2013
Pros: Frukost !
Cons: Sängen !
Location: Tromsö en fin stad ! Juni månad !
En för smal säng för två personer ! I övrigt rätt bra ! Sover man dåligt är det inte bra!
4 out of 5
Recommended
for Everyone
by Sophie from London, UK

Great hotel and very good location

Posted Mar 16, 2013
Very nice hotel, the staff was efficient and helpful, very good breakfast and location. More international channels would have been nice when we had some heavy snow and couldn't really get out. I would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good budget hotel

Posted Mar 11, 2013
Budget hotel providing better than budget comfort, service and convenience
4 out of 5
Recommended
for Everyone
by Jan from Hertfordshire, UK

Good position with everything you'll need.

Posted Mar 2, 2013
Pros: free internet factilities
Cons: had to stand by the door when using their computer
Location: central and near airport bus stop
Perfectly situated as walkable with case from ferry. Bus stop for airport bus just on the other side of the building. Free hot drinks in lobby and Egon restaurant within the building so no need to go out into cold at night. All good.
4 out of 5
Recommended
for Everyone
by Christine from Swanley, Kent, UK

Don't plan to arrive on a late flight

Posted Feb 20, 2013
Pros: Good choice at breakfast. Always free warm drinks available. Rooms clean and friendly staff
Cons: Re letting our room, even though we'd already paid for! Rooms a bit too warm at times.
Location: Very well placed in centre of Tromso, walking distance from everything.
Take an early/morning flight if you are staying at this hotel as they relet your room if you are late, for any reason. Tromso airport was shut suddenly due to fog and our flight was diverted to another airport, over two hour coach transfer from Tromso - which meant we didn't arrive at the hotel until the early hours of the morning. The hotel had re-let our room - but they did provide fold up beds in the staff room for us. The room was clean and warm but not a good start to a holiday as we had been travelling for 18hrs,very tired and were unable to unpack or wash properly (no towels provided). The night reception said he would inform all staff we were in there but about 8am we were woken up by a member of staff coming in! Apart from this bad start the hotel is very friendly, clean and warm. The hot drink dispenser in the reception is very good as is the complimentary breakfast in the adjoining restaurant. As a veggie I was a bit concerned about eating in Norway, but the hotels restaurant had enough choice for the six days we were there.
4 out of 5
Recommended
for Everyone
by Carol from Nottingham, UK

Great hotel for the cost

Posted Feb 19, 2013
Pros: The staff were really friendly, helpful and obliging. Good quality of food and service at breakfast.
Cons: The room was too hot during the night making it difficult to sleep.
Location: Tromso, Norway set in a valley and surrounded by mountains. Great to look at as covered with snow as we were there in February.
The hotel staff were really pleasant to deal with. The room was no different to that in a general hotel. The only issue that occurred was that we found the room too hot during the night even with the temperture gauge turned off. The decor of the restaurant was extremely pleasant. It had a good choice and standard of food. The hotel is in the middle of the busiest street and the restaurant/bar is open to the public and always busy because of the quality. At breakfast time there was always good quality food and service however there was regularly at least an hour wait on food when we ate there in the early evening. The staff were always friendly.
4 out of 5
Recommended
for Couples
by A verified traveler

Goed, centraal gelegen hotel.

Posted Feb 15, 2013
Pros: Goed ontbijtbuffet. Vriendelijk personeel
Cons: Maar vier zenders op TV waarvan drie Noors-talig...... Voor Nederlandse begrippen duur hotel.
Location: Goed, centraal gelegen hotel.
Toen wij na middernacht in het hotel arriveerden was een stel voor ons aan de beurt. Hun boeking was in het hotel echter niet bekend, maar er werd door het vriendelijk personeel een alternatief voor hen gezocht. Wij op onze beurt kregen, met duizend excuses, te horen dat er helaas sprake was van overboeking en men voor ons geen reguliere kamer had. Wel was er de mogelijkheid om voor ons een kantoorruimte in te richten als hotelkamer voor één nacht. We zouden dan voor die nacht restitutie ontvangen van de vooruit betaalde boeking. Voor de twee daarop volgende nachten kregen wij een uitstekende kamer aangeboden. Al met al prima geregeld. Het ontbijtbuffet is goed en de prijzen in het aanliggend restaurant "Egon" zijn ook redelijk (voor Noorse begrippen dan). Uiterst vriendelijk en behulpzaam personeel in hotel en restaurant.
4 out of 5
Recommended
for Everyone
by Jana from München, Deutschland

quite good

Posted Feb 12, 2013
We had twin beds, so it was not that comfortable sleep, like always. But the room was clean, quite, the staff frindly and directly in the city centre.
5 out of 5
Recommended
for Everyone
by Sue from UK

Value fpr money

Posted Feb 3, 2013
Location: excellent location, centre of town
excellent value for money, friendly hotel. Good central location
4 out of 5
Recommended
for Everyone
by Bill from London, UK

Great value.

Posted Jan 24, 2013
The Thon Polar is a very good value hotel. The rooms are 'Premier Inn' level, but the breakfast is an outstanding buffet, better than many mid-range business hotels that I have stayed in. The location is ideal, slap in the middle of Tromso.