Outdoor pool

Reviews of Days Inn by Wyndham Troy

2 out of 5
Days Inn by Wyndham Troy
1260 Highway 231 S, Troy, AL

Reviews

5.8
Rating 10 - Excellent. 115 out of 703 reviews" "
Rating 8 - Good. 157 out of 703 reviews" "
Rating 6 - Okay. 126 out of 703 reviews" "
Rating 4 - Poor. 137 out of 703 reviews" "
Rating 2 - Terrible. 168 out of 703 reviews" "

5.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

scott

I had to cancel this. The hotel happily canceled. Expedia however would not. I was on the road and had a problem When I got to a different hotel I turned on my computer to reach expedia. Too late to cancel. (6:30 pm). Thank you for this. It was an $80 lesson to never use expedia again. Signed, Your former customer.
Stayed 1 night in Mar 2024

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

madison

Stayed 1 night in Mar 2024

8/10 Good

madison

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Erin

Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Duc Thang

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t expect that good
Stayed 2 nights in Feb 2024

4/10 Poor

Kenneth

Traveled with pets, Traveled with family
Very outdated. Paint peeling off bathtub. Bathroom vanity notched up mess of plywood. Arm of chair has holes in it.
Stayed 1 night in Feb 2024

6/10 Okay

John

Traveled with partner, Traveled with pets
Liked: Staff & service
Frig didn’t work. Water took forever to get warm. Shower curtain was dirty. Limited supplies..only 1 glass to use. But they allowed our dog..a plus The front desk attendant was very sweet
Stayed 1 night in Feb 2024

8/10 Good

Beverly

Traveled with group
Liked: Cleanliness, staff & service, amenities
It’s a decent hotel, it’s just old and could use some upgrades. Everything was clean, we were comfortable and we felt safe. Thankful for a room with three beds! You don’t see that a lot. It is convenient to Troy campus!
Stayed 2 nights in Feb 2024

6/10 Okay

Edward

Traveled with partner
The staff was very nice and friendly. The property could use some updates. No coffee pot in the room.
Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay we will be booking again for our next trip.
Stayed 2 nights in Jan 2024

10/10 Excellent

Aric

Liked: Cleanliness, staff & service, property conditions & facilities
Clean friendly chrap
Stayed 1 night in Dec 2023

6/10 Okay

sharita

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
I've never had issues before. This last stay, there were bed bugs. I didn't notice until my last day there. Myself and my daughter are now dealing with the effects of it. I will no longer be staying at this property, when I go to Troy, Alabama
Stayed 6 nights in Dec 2023

8/10 Good

Brianna

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Place needs a good deep cleaning, but overall not bad for the price.
Stayed 1 night in Dec 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Wright

Stayed 2 nights in Dec 2023

2/10 Terrible

Damien

Stayed 2 nights in Dec 2023

4/10 Poor

Edwin

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This motel is really nice overall however there were 100’s of tiny roaches all over room 317. On the bed, crawling in night stands and in the bathroom. We did let the clerk know about this. We were extremely late checking in, way after midnight, and give out or we would have left.
Stayed 1 night in Nov 2023

10/10 Excellent

Amanda

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome
Stayed 7 nights in Nov 2023
Response from Wanda on Nov 23, 2023
Thank you for your feedback

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Nov 2023
Response from Wanda on Nov 23, 2023
Thank you

6/10 Okay

Hector

Stayed 1 night in Sep 2023

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Nov 2023
Response from Wanda on Nov 23, 2023
Thank you for sharing your experience

6/10 Okay

Sarah

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I have definitely stayed in worse locations, but I am really glad it was only a 1 night stay. The room was nothing like the photos. Much smaller, hardly room to walk to the bathroom between the bed and dresser, it was extremely claustrophobic. There were some cleanliness issues as well. There was mold along the base of the shower and in the AC unit, a dead ant in the bed, and we found several hygiene items that were left from previous tenants. The bed was like sleeping on a wooden pallette, and the chair in the room had crumbs and what I can only describe as hairy dandruff in the seat.
Stayed 1 night in Nov 2023

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a good experience when I stay here.
Stayed 1 night in Oct 2023

6/10 Okay

Hiram

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed here 3 months ago--no problem. This stay the bottom sheet had noticeable black marks on it. It wasn't a new smudge, in fact it looked like damage from a dryer door. I couldn't sleep and I needed my rest.
Stayed 1 night in Nov 2023

4/10 Poor

Kenyetta

Traveled with family
Disliked: Cleanliness
There was hair all over the bathroom and on the towels. There were dead cockroaches in the bathroom. It was trash in the room on the floor.
Stayed 1 night in Nov 2023

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was filthy, torn bedding, holes in wall, live bugs in the refrigerator, black mold in sink and shower- dirty, sticky bathroom floor
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities
The room was gig, clean, the bed was very comfortable. The room was clean. The view was of the pool. It was a very nice room to stay in. We would stay again at Days Inn in Troy Alabama.
Stayed 1 night in Nov 2023
Response from Wanda on Nov 5, 2023
Thank you for your feedback

6/10 Okay

Theresa

Traveled with family
Stayed 2 nights in Oct 2023
Response from Wanda on Nov 5, 2023
Thank you for sharing your experience

10/10 Excellent

Daron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was an easy and a very accommodating hotel. Always choose this place when visiting family.
Stayed 1 night in Oct 2023
Response from Wanda on Oct 21, 2023
Thank you for your feedback

10/10 Excellent

Dana and Lora

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy, staff member was friendly and efficient. Good value, clean room - TV options could be improved.
Stayed 1 night in Oct 2023
Response from Wanda on Oct 20, 2023
Thank you for your positive feedback It means a lot to our team

6/10 Okay

Mickey

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The property looked great. The carpet needed a thorough vacuuming. There were a few tiny bugs crawling in the bathroom. But the price was fair and I will likely stay there again.
Stayed 1 night in Oct 2023
Response from Wanda on Oct 16, 2023
Thank you for review that’s help our staff to do better

8/10 Good

Peggy

Liked: Property conditions & facilities
Very nice check in. Clerk very friendly. Room appears to be clean..
Stayed 1 night in Oct 2023
Response from Wanda on Oct 16, 2023
Thank you for staying with us

4/10 Poor

Brandy

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like it
Stayed 1 night in Oct 2023

6/10 Okay

Kelly

Liked: Staff & service
Staff are very nice. Very convenient. Very nice free breakfast. Rooms could use some heavy scrubbing or upgrading.
Stayed 1 night in Oct 2023
Response from Wanda on Oct 10, 2023
Thank you

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and smelled good. Bed was comfortable and bedding appeared new.
Stayed 2 nights in Oct 2023
Response from Wanda on Oct 11, 2023
Thank you

8/10 Good

Karlen

Liked: Cleanliness, staff & service, property conditions & facilities
Was in a great location to visit Troy University College / the room bed mattress were to hard
Stayed 1 night in Oct 2023
Response from Wanda on Oct 9, 2023
Thank you

8/10 Good

Shermeka

Stayed 2 nights in Oct 2023
Response from Wanda on Oct 9, 2023
Thank you

8/10 Good

John

Liked: Cleanliness, staff & service
Good and safe hotel that was an excellent value. Property near and clean, but showing it's age. Staff was very nice.
Stayed 2 nights in Oct 2023
Response from Wanda on Oct 9, 2023
Thank you

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Wanda on Oct 9, 2023
Thank you

6/10 Okay

William

Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Wanda on Sep 28, 2023
Thank you

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY
This was awful. There were roaches crawling on the walls and at breakfast, the very unkind lady at the front desk, I asked if there was any more milk, for the cereal...she said no, no more milk. Very rude and unprofessional. SO Bad that we left the hotel and got another one. UNACCEPTABLE!
Stayed 2 nights in Sep 2023
Response from Wanda on Sep 28, 2023
Thank you for sharing your experience We will share with our team.and work on improving

10/10 Excellent

ed

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Will come again
Stayed 1 night in Sep 2023
Response from Wanda on Sep 26, 2023
Thank you for your positive feedback We will share with our team

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was pleasant except the comfort of our bed.
Stayed 1 night in Sep 2023
Response from Wanda on Sep 26, 2023
Thank you for your kind words

6/10 Okay

Danny, Birmingham

Traveled with family
Liked: Cleanliness, staff & service
Huge room was unique with 3 queen beds. Didn’t like people hanging out in the parking lot at night. There was a smell of “smoke” in the hallways.
Stayed 2 nights in Sep 2023

8/10 Good

Cathy

Liked: Staff & service, amenities
I had no complaints. An extea soap and a couple more towels would come in handy. Beds were comfortable, and we slept well. Coffee was great!
Stayed 1 night in Sep 2023
Response from Wanda on Sep 22, 2023
Thank you for review ,That means a lot for our hard working staff to motivate

2/10 Terrible

TANIA

Disliked: Cleanliness, property conditions & facilities
The property is convenient but we’ve stayed twice. The first room smelled like an cigarette and the second one had roaches.
Stayed 1 night in Sep 2023
Response from Wanda on Sep 18, 2023
Thank you for reviews and let us know so we can improve every time

6/10 Okay

marcus and sabrina

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Wanda on Sep 18, 2023
Thank you for staying with us