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Reviews of Baymont by Wyndham Troy

2.5 out of 5
Baymont by Wyndham Troy
1013 Highway 231 S, Troy, AL

Reviews

6.6
Rating 10 - Excellent. 108 out of 582 reviews" "
Rating 8 - Good. 171 out of 582 reviews" "
Rating 6 - Okay. 140 out of 582 reviews" "
Rating 4 - Poor. 82 out of 582 reviews" "
Rating 2 - Terrible. 81 out of 582 reviews" "

6.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Rick

Traveled with family
Liked: Cleanliness, staff & service
Our stay was satisfactory for the price
Stayed 1 night in Apr 2024

4/10 Poor

Jennifer, Lee

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump. The non smoking room smells like smoke. The bathroom floor is dirty. And the measly pillows on the bed are flat as pancakes.
Stayed 1 night in Apr 2024

8/10 Good

Don

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Markice

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches everywhere. Dirty furniture
Stayed 4 nights in Mar 2024

6/10 Okay

Suzanne

Traveled with family
Liked: Staff & service
Disliked: Amenities
Some road noise all night but friendly and helpful staff
Stayed 1 night in Feb 2024

4/10 Poor

Sandra

Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled like weed. Only 2 tiny pillows in king bed. Couch dirty with burn holes. Bed was soft, but overall the property was terrible. If we had not paid in full, we would have found another place even after driving all day.
Stayed 1 night in Feb 2024

2/10 Terrible

greg

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Both double beds comforter had cigarette burns in them. Hair in tub. TV didn't work. Cigarette butts all over parking curbs and sidewalks. Sidewalks all peeled paints looks poorly along with washers dryers sitting outside needing to go to dump.
Stayed 1 night in Jan 2024

6/10 Okay

Tammy

Traveled with family
Disliked: Amenities, property conditions & facilities
Just didn't like the room it was dirty

10/10 Excellent

Sai

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Easy in and out for our purposes
Stayed 1 night in Jan 2024

8/10 Good

genevieve

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Ninah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Vernon

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Found bed bugs in bed. Very stained couch and mattress. Owner wouldn’t give refund. Very rude.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice staff
The staff were friendly . The breakfast had waffles you make ,cereal,juice,coffee,toast muffins grits ,oatmeal. apples and yogurt no meat though. Hotel is older but room was clean and hotel was quiet. Needs some cleanup of old appliances in parking lot ,no pool We stayed in handicap room bathroom was large and parking was right outside door. Bed was comfortable and pillows were new.
Stayed 3 nights in Dec 2023

6/10 Okay

Stephen

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Towel bar in bathroom hanging off the wall. Refrigerator had loud noise all night. Chair in room was filthy. Room 106
Stayed 1 night in Dec 2023

4/10 Poor

Cynthia

Liked: Staff & service
We have stayed at some of their other properties that were nicer. We had a cockroach in our room. There was no hair dryer. The room seemed quite clean and fairly nice but old.
Stayed 1 night in Nov 2023

4/10 Poor

john

Stayed 1 night in Nov 2023

8/10 Good

Haiza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Megan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Donnetta

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Just needed an overnight stay. It served that purpose.
Stayed 1 night in Oct 2023

8/10 Good

Debra

Very nice check in. Now the room could of been cleaned better, I’m talking about the heat source should been cleaned from where the vents blow air, The vent over toilet and someone needs to defrost refrigerator.
Stayed 1 night in Oct 2023

8/10 Good

Jim

Stayed 1 night in Oct 2023

6/10 Okay

Austin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Kenneth

No room service to change towels and bugs in room.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Not bad for overnight.
Overnight stop in vacation going to PCB. Just stopped to sleep and freshen up next day. Not bad but overpriced for condition and cleanliness. Only contact with staff was check in and went smoothly and she was very nice.
Stayed 1 night in Oct 2023

2/10 Terrible

Andrea

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty .. stained sifa, rug, bedspread .. dirty floor .. mictowave had crumbs under and in .. The breakfast area offered both a broken coffee pot and juice server .. a charafe was supplied with watered down coffee, a waffle maker and instant grits just add hot water .. they advertised a pool but it was filled with cement.

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice the only thing was the juice bar and coffee bar was not working but they made coffee in a pot, so they were trying to make it convenient for everyone. Thank you. Will say there next y.
Stayed 1 night in Sep 2023

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No, not the best place for me to stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Kazandrea Jimee

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great had to move to different rooms twice but I'm not blaming the hotel for those issues stuff happens but overall everything was great I would definitely stay again on the next visit
Stayed 1 night in Sep 2023

6/10 Okay

Amy

Stayed 1 night in Sep 2023

4/10 Poor

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Amy

Stayed 1 night in Sep 2023

4/10 Poor

Kim

Traveled with family
Only positive thing about our stay was the employees. First room had a broken bed. Clerk offered to change rooms. Second room had a hole in the curtain and the bathroom door. When we flushed the toilet, room had a horrible sewage smell. It was late and we decided to just deal with the smell rather than complain a second time.
Stayed 1 night in Sep 2023

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shabby Accommodations for a Wyndham Hotel
I traveled to Troy, Alabama to escape approaching hurricane impact. The hotel was presented as non-smoking rooms with a breakfast. My room wreaked of cigarette smoke (I mentioned to hotel staff and was told folks should not smoke in rooms but they do. I sprayed my room with cologne and stayed in room). The free breakfast may as well not have been offered: juice machines did not work, no hot water for oatmeal/etcetera and pancake batter mixer was useless. I walked to a local fast food restaurant both mornings of my stay for my breakfast. I was overall dissatisfied with facilities & would never stay there again. Oh yes, I had to tighten the loose commode seat or it and I would have fallen to the floor. I would have left but would have been charged for one of my two nights anyway since I booked online. Staff were friendly but everything else was very shabby in my experience for a typical Wyndham hotel.
Stayed 2 nights in Aug 2023

6/10 Okay

Sherry

Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Keith

Liked: Room comfort
Awesome customer service
I was driving a uhaul with a car in tow. Without even asking, the night clerk put me on a first floor room at the back of the hotel, right next to the truck parking- awesome customer service!
Stayed 1 night in Aug 2023

2/10 Terrible

gurjant

Disliked: Cleanliness
bad smell in room not clean properly
Stayed 1 night in Aug 2023

6/10 Okay

Arnold

Business traveler
Liked: Staff & service
Some personal and this location are polite and some are not
Stayed 2 nights in Jul 2023

10/10 Excellent

Jeremiah

Stayed 1 night in Aug 2023

8/10 Good

Bonnie F

Liked: Cleanliness, staff & service
The staff was nice
Stayed 1 night in Aug 2023

2/10 Terrible

Jose Luis

Stayed 1 night in Aug 2023

2/10 Terrible

Ebony

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

John

Disliked: Staff & service, property conditions & facilities, room comfort
Go buy a tent
You would be better off to go to Academy and buy a tent and deal with the heat and mosquitoes than stay at this place. Super joke
Stayed 2 nights in Aug 2023

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Entire property smelled like an ashtray
Stayed 1 night in Jul 2023

8/10 Good

Sue

Stayed 2 nights in Jul 2023

2/10 Terrible

Steven

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It’s always a bad sign when you have to swat a roach off your leg. Room was infested.
Stayed 1 night in Jul 2023

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Patti

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

2/10 Terrible

Nathan

Disliked: Cleanliness, property conditions & facilities
This had an odor of stale smoke and was stained with burn holes in the sheets on the bed.
Stayed 2 nights in Jun 2023