Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
100% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by Cesar L.

Short Stay in Trujilllo

Posted Dec 28, 2012 on Hotels.com
Service was friendly and efficient. Small gym needs maintenance. Hotel is conveniently located in the periphery of downtown Trujillo, avoiding traffic congestion. Hotel is a combination of an old mansion and a modern building.
5 out of 5
for Personal Event
by Kathryn

Wonderful staff, close to centre

Posted Dec 24, 2012 on Hotels.com
Initially I was given a room at the front of the hotel, which suffers a little from traffic noise; it was no problem to move to a quieter room. Spacious and comfortable room, good buffet breakfast, staff incredibly helpful & friendly. Needs a little TLC.
5 out of 5
by A verified traveler from Vancouver, WA

Gran Bolivar Trujillo, Peru

Posted Sep 13, 2011 on Hotels.com
The office staff was wonderful. The cleaning staff was excellent and helpful. We loved your breakfast. Our kids got a room with a down comforter but my husband and i did not. It would have been nice to have a down comforter. My son booked the room but my husband and I paid the bill. I supposed because our son booked the room he was given a little nicer accommodations. Our shower was really weak and I talked to the hotel staff and he fixed it for us which I really appreciated. (room 407)
3 out of 5
by Lesley from UK

Incorrect location

Posted Jun 10, 2011
The hotel itself was fine: clean, comfortable and very friendly and helpful. However, it is not where it shown on the map so instead of being very close to the central plaza, we were several blocks away in an area that our local business colleagues described as unsafe and unsuitable. They were so concerned that they moved us to other accommodation, which meant we had to pay a penalty for cancelling our booking after check-in. We felt this was somewhat unfair as the hotel was incorrectly shown on the map.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 14, 2011 on Hotels.com