Junior Suite, Balcony, Sea View | Minibar, in-room safe, desk, free WiFi

Reviews of Hotel San Paolo al Convento

4 out of 5
Hotel San Paolo al Convento
Via Statuti Marittimi 111, Trani, BT

Reviews

8.6

Excellent

Rating 10 - Excellent. 58 out of 136 reviews" "
Rating 8 - Good. 57 out of 136 reviews" "
Rating 6 - Okay. 15 out of 136 reviews" "
Rating 4 - Poor. 4 out of 136 reviews" "
Rating 2 - Terrible. 2 out of 136 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra Maria

Liked: Property conditions & facilities
Wonderful hotel - perfect location with views of harbor and historic center of town. Beautiful rooms, great breakfast and lovely staff. Hope to come back again…
Stayed 3 nights in Oct 2023
Response from Annalisa on Nov 23, 2023
Dear guest,Thank you for your feedback and we hope to welcome you again in the next future.

8/10 Good

Arleen, Longmont

Traveled with partner
Liked: Cleanliness, staff & service
The staff was great but hotel was very hard to find, no bar or restaurant except breakfast room. Room needs updating. Pictures are a bit misleading. There are better towns to make a central spot for touring.
Stayed 3 nights in Sep 2023
Response from Annalisa on Nov 23, 2023
Dear guest,Thank you for your feedback, it is always an opportunity to improve. Trani is the starting point to visit the area and explore its beauties. Unfortunately, we do not have a bar service, but this is stated on our webpage. We hope that if one day you will return to us you will be pleased with the spoiling that our staff can offer.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, staff superb, position great, would definitely stay again/recommend, no more to say 👏
Stayed 1 night in Jun 2023

8/10 Good

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous area. Very convenient. Big room in a stunning building. Very friendly staff.
Stayed 1 night in Apr 2023

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We really enjoyed our stay, big room facing the port, easy to park for free near the hotel, lots of restaurants nearby, good breakfast.
Stayed 1 night in Mar 2023

10/10 Excellent

SW

Stayed 1 night in Sep 2022

10/10 Excellent

Renee

Stayed 1 night in Aug 2022

8/10 Good

Melvin, Toronto

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

10/10 Excellent

doneta l

Liked: Cleanliness
Stayed 2 nights in Apr 2022

8/10 Good

Linda, Portland

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful. There were nice views around and a park area adjacent to the hotel.
Stayed 3 nights in Apr 2022

6/10 Okay

Verified traveler

Liked: Cleanliness
Old facilities
The facilities are quite old. There is some sound from some machine in the building that goes on for the entire evening. But it’s clean at least.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Great location even though difficult to find a decent parking in the area. Big property and spacious rooms, I would maybe consider some renovations.
Stayed 1 night in Jul 2021

10/10 Excellent

Kazimierz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful vies, great location, friendly staff
The hotel is very conveniently situated right smack in the center of town and was great to stay at. The staff (Anna Maria) were just wonderful. The view on the bay and cathedral was spectacular. Parking in peak season is free and on the street, so it took some patience to find a spot. But its very much worth it. The old convent charm was an added plus.
Stayed 4 nights in Jul 2021

6/10 Okay

Verified traveler

Stayed 6 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2019

10/10 Excellent

Luci, Fresno

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful place-some rooms are completely renovated and gorgeous-others are in process. Meanwhile it would benefit the owners to clean carpets and upgrade beds in older rooms. Love the site and the view and the 24-hour hospitality! They worked hard to be accommodating and that was greatly appreciated! Def will return
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in this renovated Convent.
Could not fault our stay here. Fantastic location. Friendly and v helpful staff.One side light wasn't working. We reported it and it was sorted by the time we returned to hotel. Best shower Ive ever had. Quite happy with courtyard view as quiet. Superb breakfast. Only a 10mn flat walk from station. Would highly recommend a stay here.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
This is a very nice old property in a very good location. It could be refreshed. Staff is great.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location of this property is fantastic, right on the port with beautiful views and close to restaurants and a giant park. The rooms themselves are very sparse. We had a superior room with sea view and it had a bed, a small desk area a fridge and a tiny round table with one chair. I would not rate this as a 4 star hotel, more as a 3 star due to the sparseness of the rooms. The breakfast was average, lots of selection but they served leftovers the next day from what was not eaten the day before. The staff were all fantastic, especially the front desk.
Stayed 6 nights in Jul 2019

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building and great situation. Would happily return.
Stayed 2 nights in Jun 2019

8/10 Good

Jose

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Relaxed seaside stay.
Hotel location is excellent with parking available right in front of hotel. Wonderful view from sea view rooms. Check in is quick. Our room was very spacious with a large bathroom. We did not eat the buffet breakfast as we had an early flight in Naples and breakfast room was not open until 7 am. The hotel needs a facelift, particularly the carpets need to be replaced or cleaned,
Stayed 1 night in Jun 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Visit to Historic Town
This historic and grand hotel is very good and comfortable. It's in the best possible location and our room had unbelievable views of the Trani marina/harbor. Lovely to walk in this city as well with lots of excellent fine dining options if you like shellfish.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice Hotel!
Great location by the port with a view of the cathedral. The town is fairly small so everything is within walking distance. Free parking right by the hotel. Large room and bathroom. Shower was a bit small. Lovely breakfast in a very impressive room. Carpets in the hotel are wearing a bit thin. Stayed 1 night in February. Could have stayed for longer.
Stayed 1 night in Feb 2019

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
We thoroughly enjoyed our time at this hotel. It was clean and staff were very friendly and helpful. But most of all the location was perfect for walking and exploring the old port area. Ask for an ocean view room - it was a lovely view. Only improvement would be to renew the carpets in the rooms. Oh and the breakfast was the best we’ve had on our whole trip!
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Free car parking on road outside..
Looks great from the outside but sadly the rooms are a bit tired.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Stayed 7 nights in Aug 2018

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time.
A 2 night stay. The hotel was not full but the staff were v helpful, breakfast was more than adequate. Our room was large and airy, no problems.
Stayed 2 nights in Jul 2018

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

6/10 Okay

Christian

Liked: Cleanliness, staff & service
Disliked: Room comfort
Central and charming
Very basic
Stayed 1 night in Jan 2018

10/10 Excellent

JULIA, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel in great location
Loved staying here. Staff were warm and welcoming and very helpful with advice on where to go. Our room had a lovely view of the port. Breakfast was amazing - a fantastic buffet with loads of choice. I liked the grilled veg, topped focaccia and fresh fruit best.
Stayed 3 nights in Sep 2017

10/10 Excellent

olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory one night stay
Nice hotel with spacious rooms and bathroom. Conveniently located.

10/10 Excellent

Icaon, tampa, florida USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible views
Staff outstanding. Super clean. Historic. Wonderful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Janice, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
Shabby San Paolo Convento.
When we went to our room it had not been cleaned properly.There was pieces of detritus on the carpet and what looked liked dog hair.The room smelled like a dirty dog.The carpet had old stains all over it.They changed us to another room which was a bit better.We had booked and paid for 4 nights and basically had to stay but we wanted to leave.The hotel is very run down.The breakfast is not very good either,the scrambled eggs were not replaced.The worst thing was the carpet in the rooms and hallways really need to be given a good clean or replaced.The only good thing about this hotel is the location.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Overall, I was very disappointed with my stay at this hotel. The location is great, but apart from that, the rest of my experience was far below my expectations for a four star hotel, especially at this price point. First the service was really poor - the receptionist staff were unhelpful and pretty apathetic most of the time. In addition, the wi-fi, when it was working, was so slow that my 3G mobile connection was faster and more reliable. There was no way I was able to effectively carry out my work over the connection. The rooms were spacious and views were nice, but they were dated and definitely long past their best. The breakfast was also very basic. Overall, I would not recommend unless you get a really good deal on the price.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in beautiful area of beautifu city
Everything was great except the hot water did not last long! #coldshower

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel housed in an old convent. Some areas felt a little tired but this did not detract from our enjoyment. However the breakfast was very poor. We arrived towards the end of the mealtime and found that there were no scrambled eggs in the serving dish. After I asked for some to be provided, they did take approximately 20 minutes to arrive, and they were so dry that we thought that they had been cooked for the whole of this time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the harbour star attraction
Idyllic location, friendly and helpful staff. No restaurant for evening meal and bar was limited but always found us a glass of ice. Surrounded by good eating and drinking venues, spoiled for choice. If you can, get the only room with veranda overlooking marina and sea. If you get awakened by the youngsters at 4:30am the views are still worth it.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Great location but not easy to find parking.
The hotel is in an excellent location, right on the harbor near many restaurants and all the activity The hotel and room air conditioners were set at too warm a temperature so not comfortable for sleeping. Breakfast was good. Parking is only on the street and you have to be lucky to find a place. Room furnishing fine. It is a historical building.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alex, Bury St Edmunds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and huge room
Absolutely adored this hotel and Trani! The staff were very friendly, the position amazing and I had an unexpected amazing view and huge balcony. They loved my dog and the hotel became home to him. If you want perfect and boring then don't go here -my shower was broken but I didn't even bother complaining as it was very usable. If you want charm and cheer and huge rooms then this is your hotel.

8/10 Good

Bald tripster, UK

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Faded grandeur in perfect location
The building and its unrivalled location is as good as almost any top class hotel. However, the interior is in need of some loving care. The 'superior' rooms have a 'view to die for' across the beautiful harbour. Ours (114) was large, high ceilinged and with a large bathroom and shower. However no plug in the sink and the toilet flushing was temperamental. Little choice of fresh food at breakfast and on two of our three days there was no table laid up for us to sit at. Parking was a nightmare when we arrived late afternoon on a public holiday (May 1st), but plenty of free on-street parking at all other times. Michaela, the receptionist, was helpful and charming.

10/10 Excellent

janez hribar, 209

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all the best

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic Port Location
Hotel is located in a magnificent location. Our room had a balcony and a spectacuoar view of the port. The hotel could use some updating, e.g., replace or shampoo the lobby carpeting. Staff was extremely friendly.

6/10 Okay

Isabelle

Liked: Staff & service
Disliked: Property conditions & facilities
Vielle église donc ça sent l’humidité
Stayed 1 night in Aug 2023
Response from Annalisa on Nov 23, 2023
Nous vous remercions pour vos commentaires, qui sont toujours l'occasion de nous améliorer. Nous espérons que si vous revenez un jour chez nous, vous reconsidérerez la question.

8/10 Good

Emanuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Carmela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Dorthe

Liked: Staff & service, property conditions & facilities, room comfort
Dejligt ophold
dejligt ophold, dog bruger de ikke meget tid med en støvsuger, fandt krummer og snulder på gulvet, men resten af hotellet var pænt og rent. Lækkert italiensk morgenmad. personalet var virkelig hjælpsomme. Syntes måske der manglede en terrasse man kunne side ude på og nyde de skønne aftener på.
Stayed 7 nights in Jul 2023
Response from Annalisa on Nov 23, 2023
Wir danken Ihnen für Ihre Kommentare, die immer eine Gelegenheit sind, uns zu verbessern.Wir hoffen, dass Sie es sich noch einmal überlegen werden, wenn Sie eines Tages wieder zu uns kommen.