85 Treaty Trail, Millbrook First Nation Reserve, NS
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Everything was great however I noticed on the morning of checking out that there was a huge stain on the mattress. It looked like a blood stain and went down over the side of the mattress. I was really grossed out about it. Not sure if I would stay there again if these types of things are being hidden.
Thankyou for staying with us, We hope to see you soon.
8/10 Good
Amanda
Mar 24, 2024
Liked: Staff & service
Amanda
Stayed 1 night in Mar 2024
Response from Aditi K. on Mar 25, 2024
Hello Amanda ,Thank you for sharing your stay experience with us . Looking forward to welcome you back with another satisfying stay with us .Regards,Aditi K.
Love the hot tub, breakfast and fresh baked cookies.
Darlene
Stayed 1 night in Mar 2024
Response from Aditi K . on Mar 25, 2024
Hello Darlene ,We are delighted that your stay met your expectations .Looking forward to welcome you again with another wonderful stay in the future . Thank You Aditi K .
10/10 Excellent
Rita
Traveled with partner
Mar 24, 2024
Liked: Cleanliness, staff & service
Staff were very pleasant and helpful. Great location. Clean rooms.
Rita
Stayed 1 night in Mar 2024
Response from Aditi K. on Mar 25, 2024
Hello Rita , We are happy to learn that you had a great stay at Super 8 by Wyndham Truro , NS . Ensuring a peaceful environment for our guests is our topmost priority , and we look forward to welcome you back with another satisfying stay .Regards,Aditi K .
Good hotel mint pool and slide if you got kids this is the hotel foe you
Jordan
Stayed 1 night in Mar 2024
Response from Rose R. on Mar 18, 2024
Thank you for your positive feedback! We're glad to hear you enjoyed our pool and slide. We look forward to welcoming you and your family back again soon.
Dear Julie, thanks for the feedback, we appreciate it.
4/10 Poor
Heidi
Traveled with family and small children
Mar 11, 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
Our floors were filthy, and our safe appeared to be used as a trash can from a previous stay- both food and garbage inside. Brown drippings of some sort in the mini fridge and a not so pleasant odor. The pool was great, but the breakfast was cold, pancakes came out undercooked with batter raw in the middle. Will not be back for the price we paid, only positive was the pool
Heidi
Stayed 1 night in Mar 2024
Response from Rose R. on Mar 12, 2024
We sincerely apologize for the issues you faced during your stay. Your experience does not align with our usual standards, and we're truly sorry for any inconvenience caused. We appreciate your positive note about the pool. Your feedback is crucial, and if ever have the chance to host you again, we hope to welcome you for a much-improved stay.
Kids loved the pool and waterslide. Staff were great!
Amanda
Stayed 1 night in Mar 2024
Response from Rose R. on Mar 12, 2024
We're delighted to hear that the kids loved the pool and waterslide! It's wonderful to know that our staff contributed to your positive experience. Thank you for your kind words, and we look forward to welcoming you and your family back for more enjoyable moments.
There was a smell in the room, maybe from the carpet. The area around the pool wasn't clean- alot of hairs and things around. However, my 5 year old enjoyed the water slide and the depth of the water.
The rooms were fine. The beds were not the greatest but also not the worse. The bathrooms were not well kept.The door sung into the bathroom and when open it almost hit the toilet. Strange layout. The room definitley needed a paint job. I don't think we would stay here again as a family.
Bonnie
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 8, 2024
We appreciate you taking the time to provide feedback on your recent stay. We're truly sorry to hear about the aspects of your experience that didn't meet your expectations. Your feedback is invaluable to us, and we're committed to addressing the issues you encountered to improve our service for all guests, including yourself. Should you reconsider staying with us in the future, we would be grateful for the opportunity to exceed your expectations.
Not a very good breakfast, but nice pool area. Room was ok, not great not bad.
Melanie
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 5, 2024
Thank you for your feedback. We appreciate your insights and hope to exceed your expectations on your next visit.
6/10 Okay
Jason
Feb 2, 2024
Jason
Stayed 2 nights in Dec 2023
Response from Andy. K on Feb 4, 2024
thanks for the rating, we appreciate it.
6/10 Okay
Nicole
Traveled with family
Jan 28, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Super 8 is a budget hotel. The accommodation was basic but clean. The breakfast was also very basic.
Nicole
Stayed 1 night in Dec 2023
Response from Aditi K . on Jan 29, 2024
Hello Nicole ,Thank you for sharing the experience of your recent stay with us . Your feedback guides our efforts to improve continuously . We appreciate your observations and take them to heart . Looking forward to welcome you again , providing an even more satisfying stay .Regards Aditi K .Super 8 by Wyndham Truro
8/10 Good
Ashley
Jan 28, 2024
Ashley
Stayed 1 night in Jan 2024
Response from Andy. K on Mar 21, 2024
Dear Ashley, thanks for the rating, we appreciate it.
It had a wonder breakfast and the staff were very friendly. The coffee in the room was not so good.
Debbie
Stayed 1 night in Jan 2024
Response from Aditi K. on Jan 28, 2024
Hello Debbie,We are thrilled you had a fantastic stay with us. Guests are our priority and we take your feedback seriously. We can't wait to welcome you back with another wonderful stay and better coffee options.Regards,Aditi K. Super 8 by Wyndham Truro.
The pool was fun the staff was polite and respectful and very helpful and breakfast was delicious
Amy
Stayed 1 night in Jan 2024
Response from Arshdeep S. on Jan 25, 2024
Thank you for your 5/5 rating and positive comments! We're glad to have exceeded your expectations. Your feedback is valuable, and we hope to welcome you back soon!
4/10 Poor
Lorianne
Jan 21, 2024
Lorianne
Stayed 2 nights in Jan 2024
Response from Andy. K on Jan 23, 2024
Dear Lorianne, thanks for the feedback, we appreciate it.
Was absolutely terrified by the night shift worker standing outside with his ear against our door listening to us!! He stalked our room for an hour! Pacing back and forth! And when confronted he came up with excuse after excuse for his unprofessional and creepy behaviour! Will be filing a police report against him and a major complaint with the super 8 motel!
Pamela
Stayed 1 night in Jan 2024
Response from Rose R. on Jan 22, 2024
Thank you again for sharing your concerns with us, and for the conversation we had over the phone. We appreciate your openness and the opportunity to address the situation. Your feedback is crucial, and we're committed to ensuring a safe and comfortable environment for our guests. If you have any further details to share or questions, please don't hesitate to reach out to us again.
Dear NathanThank you for taking the time to provide your feedback. We're thrilled to hear that your stay met your expectations. We sincerely appreciate your insights.Wishing you the best of 2024 and looking forward to welcoming you back soon.
6/10 Okay
Lyslie
Jan 14, 2024
Liked: Staff & service
Lyslie
Stayed 1 night in Jan 2024
Response from Andy. K on Jan 14, 2024
Dear Lyslie, thanks for the feedback, we appreciate it
10/10 Excellent
Mary
Traveled with family
Dec 27, 2023
Liked: Cleanliness, staff & service, amenities
Mary
Stayed 1 night in Dec 2023
Response from Super 8 by Wyndham Truro on Dec 28, 2023
Thank you for the great feedback, much appreciated!
4/10 Poor
Jacob
Dec 24, 2023
Jacob
Stayed 1 night in Dec 2023
Response from Andy. K on Dec 26, 2023
Dear Jacob, thanks for the feedback, we appreciate it.
Dear Juanita, thanks for the awesome rating, we appreciate it.
10/10 Excellent
Richard
Dec 23, 2023
Richard
Stayed 8 nights in Dec 2023
Response from Andy. K on Jan 14, 2024
Thanks for the feedback, we appreciate it.
8/10 Good
Andrew
Dec 17, 2023
Andrew
Stayed 1 night in Dec 2023
Response from Super 8 By Wyndham Truro on Jan 6, 2024
Thank you for sharing your positive experience with us! We are thrilled to hear that you enjoyed your stay. Your feedback is incredibly valuable, and we look forward to welcoming you back soon.
10/10 Excellent
Alyssa
Dec 17, 2023
Alyssa
Stayed 1 night in Dec 2023
Response from Super 8 By Wyndham Truro on Jan 6, 2024
A big thank you for your feedback! We're thrilled to have met your expectations and appreciate the time you took to share your experience. We hope to welcome you back soon.
Response from Super 8 By Wyndham Truro on Dec 8, 2023
Thank you for your wonderful review and perfect 5/5 rating! We're thrilled to hear that you found our staff amazing and friendly. We look forward to welcoming you back for another outstanding stay.
Dear SherryThank you for sharing your positive experience with us! We're thrilled that our staff and amenities met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of hosting you again in the future.
Thank you for your kind words! We're delighted to hear you enjoyed your stay and the service. Your 5/5 rating is greatly appreciated. We look forward to welcoming you back soon!
8/10 Good
Jessie
Nov 17, 2023
Jessie
Stayed 3 nights in Nov 2023
Response from Super 8 By Wyndham Truro on Dec 8, 2023
Thank you for choosing us and giving us a 4/5 rating. We appreciate your feedback and look forward to exceeding your expectations on your next visit.
8/10 Good
JUDY
Traveled with partner
Nov 13, 2023
Liked: Staff & service, amenities
Disliked: Cleanliness
Breakfast area was very clean and nice layout of food
JUDY
Stayed 2 nights in Nov 2023
Response from Hotel Management on Nov 14, 2023
Thank you for your 4/5 rating and positive feedback! We're delighted to hear you enjoyed the cleanliness of our breakfast area and the layout of the food. We appreciate your support and hope to welcome you back soon.
It was terrible the front desk was u reachable at any time during the two night stay the room wasn’t clean when we arrived although it was obviously done by the cleaning staff… the bathroom linens were badly stained and there was hair all over the freshly made bottom bunk bed…. When the bathroom in the pool area was in very poor condition and I alerted the staff on duty at the front desk I was given attitude and shortness and looking as though they were annoyed that I was letting them know the condition
Lindsay
Stayed 2 nights in Nov 2023
Response from Hotel Management on Nov 10, 2023
We sincerely apologize for the challenges you faced during your stay. It's disheartening to hear about your experience with the front desk and cleanliness issues. This is certainly not the standard we uphold, and we deeply regret any inconvenience caused. Please be assured that we take your feedback seriously, and we will investigate and address these concerns immediately. We appreciate your patience and hope to have the opportunity to welcome you back with a much-improved experience.
Staff at the front desk was very pleasant and helpful. Free cookies on the counter. Free breakfast included boiled eggs, sausage patties, baked beans, toast, pancakes, etc. Bed was very comfortable.
Would not hesitate to stay here again.
Frank
Stayed 1 night in Nov 2023
Response from Hotel Management on Nov 6, 2023
We're delighted to hear that you had a great stay with us! Your kind words about our pleasant and helpful staff, complimentary amenities, and comfortable beds mean a lot to us. We can't wait to welcome you back for another stay in the future!