Ratings based on 60 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom w

A bowling alley on the third floor in room 304.

Posted Feb 10, 2015
Didn't sleep well. Called for late check out @ 10 was given 1130. Tired from lack of sleep I extended my stay another night.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 23, 2014
Nice hotel and rooms, professional staff but little noisy as it sits next to the highway.
2 out of 5
Recommended
for Couples
by A verified traveler

never again

Posted Nov 18, 2014 on Hotels.com
Gave this hotel a second try. Never again. Did not arrive until midnight. Asked for a late checkout. Was granted one til 12pm. At 10:48 I was awoken with a phone call asking me why I had not checked out. The night desk had failed to tell the morning desk anything about a late checkout. Manager apologized for waking me. 20 minutes later housekeeping was banging on the door. 30 more minutes same thing. I travel to Trussville once a month. I will be staying somewhere else.
5 out of 5
Recommended
for Business Travelers
by Johnfrom S. Berwick

Trussville, Al.

Posted Oct 22, 2014 on Hotels.com
It was short.
5 out of 5
Recommended
for Couples
by Markfrom Austin

Recent Trip

Posted Oct 12, 2014 on Hotels.com
Hotel staff was very nice and friendly. Breakfast was excelent. Enjoyed the pancake machine.
4 out of 5
Recommended
for Business Travelers
by Rick Blevins

This traveler left a rating score only Posted Sep 23, 2014 on Hotels.com
5 out of 5
Recommended
by Cathyfrom Atlanta

Convient location

Posted Jun 21, 2014 on Hotels.com
Hotel met all expectations. Clean and comfortable room. Also the breakfast was very good. Would stay again when passing through Birmingham.
4 out of 5
Recommended
for Everyone
by Garyfrom Pennsylvania

Nice Hotel

Posted Jun 5, 2014
Pros: Friendly staff, great breakfast, clean room.
Cons: At least update the computer in the business center so that current websites can be accessed to their full potential. Win XP doesn't cut it.
Location: Great location right off the interstate and a nice selection of restaurants nearby.
This hotel worked out great for me on a business trip. Hotel staff were very friendly and accommodating. Some things are a little outdated, including the computer in the business center, but everything was clean. The breakfast was awesome, as has been the case at every HI I've stayed at.
Comment from Hotel Management
Jan 3, 2015 by Debbie, Hotel Management
Dear Gary: Thank you! We appreciate comments from our guests so that we may improve our service. We will be doing a remodel sometime this summer to update some of the areas of the hotel. I hope you will visit with us again after this improvement! Kind Regards,
5 out of 5
Recommended
for Personal Event
by James Tidmorefrom Granbury, TX

Close to two family reunions and dining choices

Posted Jun 3, 2014 on Hotels.com
Very pleased with accommodations.
Comment from Hotel Management
Aug 9, 2014 by Debbie, Hotel Management
Dear Mr. James Tidmore: Thank you for your kind words regarding our hotel. I am happy that you were more than pleased with your accommodations and that we were convenient to your family reunions. Please come back and visit with us again if you are ever in our area. Kind Regards,
4 out of 5
Recommended
for Personal Event
by johnfrom trusville al

decent place

Posted Jun 3, 2014 on Hotels.com
great hot breakfast, clean well kept, little pricey but overall good
Comment from Hotel Management
Aug 16, 2014 by Debbie, Hotel Management
Dear John: We appreciate your comments regarding our hotel. I am pleased that you found our property to be to your liking so that you could enjoy your time with us. Our breakfast is one of the best and our staff takes pride in keeping our property clean and maintained. I hope that you will come and stay with again. Kind Regards,