Ratings based on 424 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from Hereford, AZ

Will Stay Again

Posted Aug 25, 2014
Pros: It was clean. Staff was helpful and friendly. Pool was fun for the kids.
Cons: WiFi could be improved to make sure that the signal is strong for all of the rooms
Location: It was right next to the airport. Very easy access to the interstate, shopping and restaurants. Everything you need is within 15-20 minutes away.
It was a good stay. Room was nice and clean. Kid friendly. Kids enjoyed the pool. Breakfast was good. Had a little trouble with Wi-Fi probably due to our room being on the backside of the hotel. Signal was very poor.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2014
Pros: Very clean and friendly staff
Cons: Nothing
Very friendly staff, I would recommend this hotel to someone I know and to a family member.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

It was very enjoyable!!!

Posted Aug 18, 2014
The staff was very nice and the room was so lovely!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay!

Posted Aug 15, 2014
Beautiful property, well maintained. Nice, comfortable, spacious room with big queen size beds.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean rooms.

Posted Jul 29, 2014
Pros: We were pleasantly surprised, the airport is very close, but we heard not a noise from the outside. The balcony was also very nice.
We had a very nice stay. Hotel was very clean. I appreciated the extra security with the locked doors at each end of the corridor.
4 out of 5
Recommended
for Everyone
by A verified traveler from houston

Good hotel with comfortable beds.

Posted Jul 22, 2014
The room was quite nice with 2 comfortable queen beds. The bathroom however is the smallest I've ever been in. Next time I will likely reserve a handicap accessible room just so I don't feel so trapped in the bathroom.
2 out of 5
by A verified traveler

Buyer beware!

Posted Jul 21, 2014
Paid $73 for this room. Thinking because it was a Sheraton it would be a really nice place to stay. Hotel staff were friendly, at first. After arriving in our room, which was definitely not a $73 room, more like a $40 room, I checked our bank account and found a $100 charge from the hotel. Thought that was odd due to the fact our room was already paid for. We called down to the lobby and were informed they charge $100 for incidentals at "check-in"! Never stayed in a hotel that did that. We were also informed by the hotel manager that it was "our responsibility" to ask what was being charged to our card at check in. I read the fine print and it specifically said incidentals are charged at check-out. Hotel staff are also rude and not at all helpful. Couldn't believe we were charged $100 for incidentals on a sub-part room that didn't even have a mini bar!
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Accessible and clean.

Posted Jul 14, 2014
there was a little mix up when checking in, but overall, it was a good experience.
3 out of 5
Recommended
for Everyone
by cita from az

Posted Jun 11, 2014
The room was ok. As the saying goes, you get what you pay for. I guess I was just expecting a little more from " Sheraton"
4 out of 5
Recommended
for Everyone
by Eli from tucson az

It was very nice and comfortable.

Posted Jun 1, 2014
Just stayed one night but was very nice and the staff was very helpful and friendly.