Ratings based on 423 Verified Reviews
They paid and stayed. We double-checked.
2.4 Room cleanliness
2.6 Service & staff
2.4 Room comfort
2.1 Hotel condition
They paid and stayed.
by A verified travelerfrom Mexico
DescuidoPosted Jan 8, 2015
Pros: La ubicación y el precio
Cons: Los detalles que comenté, mejorando eso, sería un magnífico y económico hotel.
Al entrar a recepción se perciben olores a drenaje, el desayuno Continental que ofrecen es escaso, el café frío. La habitación también tenía olor a drenaje. Falta papelería habitual en burós acerca de la ciudad y los servicios colindantes a la zona. El personal muy amable y preocupado por estas situaciones que no dependen de ellos.
by A verified travelerfrom Phoenix, AZ
Tired in TucsonPosted Dec 10, 2014
Pros: Proximity to the events we were attending. Nothing else
Cons: For all intents and purposes the facility is a total loss. It needs to be razed and something new built in its place
Location: Given our itinerary the location was well suited. There are several descent restaurants nearby and we had our choice of coffee places to try.
Arrived late morning after calling ahead to notify of early arrival. After an initial perplexed period trying to determine if a room was available the clerk promptly placed us in a corner room nearest I10. A comment in this regard elicited a frown from the front desk clerk who proceeded to process our check-in with no eye contact or any effort to engage. We were handed our keys and the desk clerk turned and walked away. I understand the concept of a cheap hotel being outmoded, tattered and such but this property falls squarely into the dive category. Broken shower, poor cable reception, badly stained carpet and bedspread, sink and tub that drained slowly at best...this is a partial list. To top it off, we found the two lumpy "micro" pillows supplied were insufficient. When we asked for additional pillows the front desk person, though friendly, was adamant when advising this was not an option. The excuse being she did not have access to the linen supply closet. When asked how full they were she advised about 30%. I offered the suggestion of pulling from an empty room which was not well received. I was flatly told no, the tone no longer friendly. All that aside, the mattress was not a total loss and we slept well until a drunken brawl in the parking lot woke us. Sleep was a bit hit and miss thereafter. In the morning we pulled ourselves together, packed our vehicle with a vow never to return and a lesson learned.
by A verified travelerfrom México
Nada recomendablePosted Dec 8, 2014
Pros: Agua caliente en el baño
Cons: servicio al cliente, mantenimiento de habitaciones, desayuno continental
Considero que es un hotel muy caro para la atención y servicio del hotel. Camas muy viejas, no servía la calefacción y el control de la tv y al reportarla no mostraron disponibilidad de ofrecernos otra alternativa, la recepcionista solo comentó que no había nadie de mantenimiento y si gustábamos abandonar el hotel no se nos reembolsaría nada. Desayuno muy pobre y la persona que lo atiende solo se la llevo llamando la atención a los comensales, además de que no mantenía surtido, uno le tenía que estar pidiendo lo que faltaba. Lo único rescatable es que si habia agua caliente en baño. En resumen muy mal servicio y caro
by A verified traveler
Hotel con pésimas instalacionesPosted Nov 17, 2014
Pésimo estancia, una de las camas estaba dañada y la cerradura de la habitación no funcionaba.
by A verified traveler
Posted Nov 6, 2014
Horrible! The phone was broken in half and staff stated it's been like that for a while. Didn't offer a room change!
for Business Travelersby A verified traveler
pleasant experiencePosted Oct 28, 2014 on Hotels.com
My boyfriend and I stayed at the Howard Johnson. We enjoyed our stay. The ac wasn't working and we called the front desk. the maintain man was there and had it fixed in less than 5 minutes.
for Business Travelersby Joe Montanafrom Las Cruces
Cost effective for someone just passing throughPosted Oct 16, 2014 on Hotels.com
This hotel is just off of I10 which is excalty what I was looking for as i needed to get back on the road the following morning. The staff was ok, nothing terrible, nothing outstanding. The room itself was also average, TV was tiny which was not good trying to watch the postseason baseball game. Along with the TV that needed an upgrade i would recommend they upgrade the shower, looks old and had some rusting going on. The bed was decent so I was able to get a decent nights sleep. Would repeat for the price paid if i was passing through again.
by A verified travelerfrom S
Dirty CarpetPosted Oct 15, 2014
The carpet in room 100 was terrible filthy and the showroom tub was old. Toilet seat extremely old.
for Familiesby A verified traveler
Completely disgusting hotelPosted Oct 14, 2014 on Hotels.com
This is the absolute worst hotel that i have ever seen. The rooms were so filthy and disgusting and the people milling around outside were of such a seedy nature that we packed up and left shortly after dark. I would avoid this hotel at all costs and and recommend that Hotels.com drops it from the inventory.
by A verified traveler
Posted Oct 12, 2014
It was ok. The bathroom needed work. Toilet seat was broken and tub did not drain