Ratings based on 543 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Phoenix
Nice hotel for a budgetPosted May 11, 2015
Was a little concerned at first about the walls being thin and being able to hear guests in other rooms but it was not an issue while sleeping. My key card was deactivated twice in two days- staff said it was because I put the card in my wallet or near my cell phone. Not sure where else I would put the key. But overall nice, clean place to stay. Seemed like a nice neighborhood. Breakfast had a nice variety and was pleased to see fountain drinks available for us non coffee drinkers.
for Everyoneby A verified traveler
Posted May 6, 2015
The door to our room wouldn't close all the way unless you slammed it. Other than that, it was a nice hotel.
for Everyoneby A verified travelerfrom Georgia
Take the Good with the BadPosted Apr 21, 2015
Pros: The staff was great.
Cons: The hotel is in serious need of renovations.
Location: Great restaurants! Don't miss Tucson Tamales in the shopping center by Ace Hardware. Best tamale I have ever eaten. Beyond Bread was also great.
The hotel is in the process of renovations which will result in a lovely, and convenient hotel. However, the accommodations at present are very disappointing. The carpet is in deplorable condition, and the tile in my bathroom was broken in several places, so that when you walked on it, it made crackling sounds. The initially room that I checked into had a dirty bathroom floor, and I called management( Lupeda) who responded promptly. She was prompt and unflappable. I was given a nicer room, and the lovely housekeeper (Alma) freshened it up as well as washed down the bathroom to guaranteed my satisfaction. The room was quite, and the bed comfortable. The breakfast was good,and it was a joy to be greeted by Patti each morning. Although I did not swim , the pool is beautiful and the hotel had a hot tub. When the hotel finishes it renovations, it will be a great place to stay.
for Everyoneby A verified travelerfrom Seattle, WA
Spring break mustPosted Apr 12, 2015
Pros: location, amenities, price
Cons: A bit of wear and tear. Drawer bottom was falling out of one drawer. Drain plug not working.
Location: at the foot hills of the mountains. Great selection of hikes a few minutes away. Easy to get to main acess roads to other parts of the city and state.
A great place to spend spring break. Mountains at your door step. Breakfast and happy hours free. Quiet, great people and easy to get anywhere. Our second time staying here and plan to go again.
for Everyoneby A verified travelerfrom tucson
Nice hotelPosted Mar 24, 2015
Good experience close to where I wanted to be staff very friendly will be back
by A verified travelerfrom CA
Stay for a weekend weddingPosted Mar 9, 2015
Pros: The breakfast staff was very helpful and friendly.
Cons: A significant makeover.
Location: The local area is not that nice.
The hotel is old. The front door had to be manually pulled shut. Damage was evident around the frame. The AC was very noisy. The connecting door between rooms was paper thin where the TV and other noise came through. There was a lamp hung low where there should have been a table under it, and you would bump your head on it. The electrical outlets were virtually worn out where your charger would not stay in it, and there was no outlet access by the desk.
for Everyoneby A verified traveler
Nice, clean hotelPosted Feb 27, 2015
Location: GreAt location close to bars, restaurants and shopping
Our room was very clean and spacious. The complementary happy hour is a nice touch and the pool area is very nice
for Everyoneby A verified travelerfrom Illinois
Nice hotel, close to the Maverick!Posted Feb 27, 2015
Pros: Location for our interests.
Cons: Really nothing, unless it would be assistance with luggage to the second floor.
Location: As explained previously.
We were greater with the fact that we had 3 rooms reserved!!! Have no idea how that happened and we are still struggling to keep that from being charged to our credit card! We had a suite and the heater in the living portion did not work, however it was put in working order within the hour. The breakfast and happy hour are great. This is our second visit and will return next year!
for Familiesby A verified traveler
Nice location, poor room, goodservice from mostPosted Feb 26, 2015 on Hotels.com
Aside from one very nasty woman working at the front desk (I do not know her name), the staff was excellent. The cleaning people were nice, the two who work in the breakfast/social area were wonderful, and the maintenance man was very friendly. Free breakfast and free drinks during the 5:00-7:00 social time are HUGE perks (good breakfast for a hotel). However, the room was terrible. The only part of the room that was good was the bed(s). Almost everything was broken or decrepit. Here were the broken items: a drawer, towel rack, toilet (completely moved on the floor), caulk in shower, shower curtain, shower hot/cold water lever, and sink stopper. The hotel would be great if that one woman was not there and if they renovated the room to tip/top shape.
for Familiesby jaquelinefrom tucson
confortablePosted Feb 25, 2015 on Hotels.com
Muy limpia la habitación y el desayuno rico definitiva si regresaria con mi Familia