Ratings based on 411 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from qatif, saudi arabia
Very nice hotel. Close to the mountain.Posted Oct 16, 2014
Pros: clean rooms.
the hotel is very nice. The staff are very helpful. The rooms are very clean. The free breakfast is very good. Unfortunately we stayed at the second floor but the elevator helped.
for Everyoneby A verified traveler from Az
Good hotel, good pricing.Posted Sep 20, 2014
Pros: Its amenities. Interenet worked great, fridge and microwave help a lot if you have kids. Breakfast was in very good quality. Overall it was good
Cons: The bathroom was very clean but the room needed perhaps an extra effort.The covers had stains. Remote control needed new batteries.
Location: Location was good. It's in driving distance from shopping malls and has great restaurants nearby.
They had different types of pillows for you to prefer, which was very nice. Our children loved the place. My wife and I were satisfied and we had a good time there. One thing though. There is a timeframe for you to go into the cafeteria to have breakfast, and I very much understand it, but I took my children only to get some milk at 9:50 am (10 min before closing time) and everything was being stored already. When I asked for milk to the person working there, the gentleman said I was late and couldn't give me one. If the time is until 10 am, I was still on time to get some milk for my children, so I didn't appreciate it very much. Another guest whom was also there with her children saw what was happening and gave us one of their milks. Lack of consideration from the gentleman working there, regarding the attention to young children, was evident. Anyway, as said, we had a good time there and the children loved the place. We would gladly visit this hotel again.
for Everyoneby A verified traveler
Nice and clean hotelPosted Aug 24, 2014
I thought the hotel was nice and clean but I was annoyed by the $5 convenience fee charged.
for Everyoneby A verified traveler from australia
Aussie bikersPosted Aug 18, 2014
Location: Great food close by. Movies and shopping.
Absolutely everything was great! Position, staff, cleanliness, breakfast, happy hour and price!!
for Everyoneby A verified traveler from New Mexico
convenient to shopping and doctors appt.Posted Aug 15, 2014
Pros: pool and hot pool.
I've stayed there often. Some good and bad experiences. Once there was a screwdriver under my pillow. A bandage stuck to a towel rack. Air conditioning system is VERY loud. Staff is usually friendly. Things seem to be different quite often.
for Everyoneby A verified traveler from San Jacinto CA
Nice clean and comfy rooms and friendly staffPosted Aug 11, 2014
We were very pleased with the friendliness of the staff and the beds and pillows were so comfortable. Their breakfast buffet was great with so much variety. The only fall back was the maid cleaned our room on the 2nd day we were there and didnt make sure the door shut completely behind her. We arrived back around 8pm after being gone for 12 hrs to find our door ajar but we were very fortunate that nothing was missing. Also I would like to see them clean the shower head it was the only thing that looked dirty. Otherwise a very good stay. Thank you
for Everyoneby A verified traveler from Chandler, AZ
Our 2 days stay was very comfortable.Posted Aug 9, 2014
Pros: Hot Buffet breakfast and welcome drinks were nice.
Hotel staffs were very helpful. Room was clean. Bed fixed daily with clean bed sheet. Location is convenient.
for Familiesby A verified traveler
Best hotel for the pricePosted Jul 25, 2014 on Hotels.com
Excellent rooms and accomodations, good breakfast and my kid loved the pool. Will stay again.
for Business Travelersby gilbert from phx, az
great hotel!!Posted Jul 24, 2014 on Hotels.com
CAME TO TOWN FOR WORK AND STAYED HERE.AWESOME CLEAN , AIR CONDITIONED ROOMS! GREAT BREAKFAST, SOCIAL HOUR WAS GREAT.WILL DEFINITELY STAY AGAIN.
for Familiesby Sarah from Texas
Great stay for the price.Posted Jul 23, 2014 on Hotels.com
Great quality for the price. We were upgraded to a suite, so that was a nice surprise. Breakfast and a Happy Hour are included, we will stay there the next time we are in Tucson.