Ratings based on 287 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 20, 2014
Wonderful hotel, beautiful surroundings, great staff!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful room

Posted Sep 1, 2014
I chose this hotel simply because it was on the "last minute deals" and it was a great price. I was pleasantly surprised to realize the hotel was a beautiful resort. I didn't have to time to spend much time on the hotel grounds (pools, restaurants, golf course) but my room was gorgeous. Nice decor, everything of high quality. Great bed!
Comment from Hotel Management
Sep 20, 2014 by Glenn, Hotel Management
Thank you for choosing La Paloma and I hope you will return soon for a longer visit so you may enjoy all our amenities. Call us directly; we will be delighted to personally assist with your reservations. Stay well, Glenn Sampert, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Peoria, AZ

Nice view of the mountains

Posted Aug 31, 2014
My husband and I stayed one night at La Paloma Resort and SPA in August. We were celebrating our anniversary. The service was excellent at the AZul restaurant where we enjoyed a delicious dinner. We will go back during cooler months to enjoy the outdoors. I am thankful to the security staff for returning my new dress that I forgot in the room. They were very helpful, I got my dress back within three days.
Comment from Hotel Management
Sep 19, 2014 by Glenn, Hotel Management
Happy Anniversary! Thank you for sharing with us. We look forward to having you back to La Paloma this fall to enjoy our warm days on our golf course, by our pools or just relaxing on your balcony enjoying the changing colors of the Catalina Mountains at sunrise and sunset. Be well, Glenn Sampert, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from p

Posted Aug 20, 2014
This hotel is always a pleasure to stay at!! I tried something new this time and it was a big mistake! The grounds are beautiful, the rooms roomy, the gym and tennis courts are great and the staff makes you feel welcome and comfortable. It's fabulous!
Comment from Hotel Management
Aug 26, 2014 by Glenn, Hotel Management
Thank you for sharing how you missed staying with us. We will be smiling and happy to say “Great to see you back!”. Be well, Glenn Sampert, General Manager
2 out of 5
by A verified traveler

Posted Aug 19, 2014
Room Cleaning and Dinner Opportunities may need improvement SPA and Golf Facilities are good.
Comment from Hotel Management
Aug 26, 2014 by Glenn, Hotel Management
Thank you for having been our guest at The Westin La Paloma Resort & Spa. I’m pleased to know that you enjoyed some of our recreational activities including Elizabeth Arden Red Door Spa and some of our 27 holes of Jack Nicklaus designed golf. Our focus on the critical importance of guest room cleanliness is on-going, and documented room inspections are used to help our associates improve their effectiveness. Our two on-site dinner restaurants provide options for most tastes, and please know that our complimentary shuttle provides access to another 12 restaurant options within 3 miles of the resort. I hope you will return soon to enjoy more of the things you loved, and experience other aspects of the resort as well. Stay well, Glenn Sampert, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great room close to pool for a 10 yr. old.

Posted Aug 15, 2014
Pros: Everything
Location: Ask the concierge.
Staff very accommodating, took care of all our needs.
Comment from Hotel Management
Aug 20, 2014 by Glenn, Hotel Management
Thank you and I look forward to seeing you back soon, for another family vacation to enjoy our pools and slide. Play well, Glenn Sampert, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from cincinnati, oh

Enjoyed

Posted Aug 13, 2014
The service is impeccable, everyone very friendly and helpful. We didn't have any complaints about this resort. Plenty to do such as golf, tennis, spa, 5 pools, and plenty of comfy areas to just be alone or have intimate conversations. Scenery is beautiful mountains and landscaped areas. We had a great time here. Plenty to do outside of the resort as well.
Comment from Hotel Management
Aug 20, 2014 by Glenn, Hotel Management
Thank you for sharing your high praises of our service and our amenities. I hope your future travels will bring you to Tucson and we may welcome you back to La Paloma. Stay well, Glenn Sampert, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2014
It was a great weekend getaway! Everything very clean and very comfortable,very nice robes and pretty mountain scenery! The staff was very nice,offered free late checkout on Sunday which was very nice!!! The pictures do not do this place justice!
Comment from Hotel Management
Aug 13, 2014 by Glenn, Hotel Management
I’m delighted you enjoyed your extended stay with our Westin Weekend late checkout feature. I look forward to welcoming you back the next chance you have to return. Be well, Glenn Sampert, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

very good

Posted Jul 29, 2014
everything was very clean an on its place, very nice hotel, the pools are great, room size is nice, gym very complete.
Comment from Hotel Management
Aug 2, 2014 by Glenn, Hotel Management
Thank you for sharing. We look forward to your next arrival to La Paloma. Be well, Glenn Sampert, General Manager
5 out of 5
Recommended
by Ryan

This traveler left a rating score only Posted Jul 15, 2014 on Hotels.com