Ratings based on 347 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom El Paso

Nice hotel for the price.

Posted May 26, 2015
Pros: The breakfast was very good.
Cons: Your TV are very outdated. need to change them to flat screen, the restroom does not have a fan.
Location: Mall only a mile away a lot of good stores close by.
We were very impressed with the size of the room, very spacious, very comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler

terrible service of hotel staff

Posted May 25, 2015
2 hrs for check in !!!! My expedia reservaction wasn't in their schedule....
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Culver, OR

Good hotel for the value!!!

Posted May 24, 2015
Just spent 5 nights at the Viscount for a high school graduation. You can't beat the value of this place!!! The facility is slightly outdated and could use a facelift but the potential is there.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vacaville,Ca

Graduation stay in tucson Az

Posted May 23, 2015
Pros: Able to have our whole family on the same floor. The breakfast each morning which was included in our stay
Cons: The only thing I would suggest is that the cleaning staff was more consistent on their cleaning standards. One of our guest needed to be moved
Location: Tucson Arizona. Shopping,great restaurant
Friendly staff. I was able to plan our stay for a large group with easy
2 out of 5
by A verified travelerfrom Scottsdale

Disappointed!

Posted May 18, 2015
Pros: The in room coffee.
Cons: Everything!!!!!!!!
Curb appeal is very nice but once you walk in that is all taken away! For a busy U of A graduation there was only 1 person behind the desk to check in. He was on the phone for what seemed like forever. Not once did he look up to acknowledge the waiting guest. My room was clean but in desperate need of an update! Old bedding, towels, tube TV and a refrigerator that made weird sounds! The "Happy Hour" was a joke. Chips and Salsa...... they were stale! The discounted drink choices were such a disappointed. Only offering two lite-beers....house "cheep" wine and well drinks that really did NOT include many choices. The gift shop had an open sign on the door but it was always locked. The front desk staff, of 1 person, was the one with the key and they were always to busy to open the door. Trying to check out, again I found only 1 person behind the desk.! She was busy taking care of a person trying to CHECK-IN at 10:30 in the morning when check in time is 3:00pm. I would NOT recommend this hotel!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom santa cruz CA

Great value and experience

Posted May 7, 2015
Pros: Spacious suite. Well appointed. Free breakfast was a hearty offering. Friendly staff.
Cons: Nothing
It is difficult to beat this hotel for the value. A full suite plus generous breakfast in the price. Staff is very friendly and helpful. It also was so nice that they were pet friendly. We thoroughly enjoyed and appreciated our stay.
2 out of 5
by A verified traveler

Kat

Posted May 6, 2015
Front desk not helpful..electrical outlets in room a and only one light worked. They did not seem to care
3 out of 5
Recommended
for Everyone
by A verified travelerfrom g

Cucaracha

Posted May 5, 2015
Todo bien solo que encontré una cucaracha en el baño 😖
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Scottsdale ,AZ

Dog friendly and all rooms are suites!

Posted May 4, 2015
Pros: Dog friendly and breakfast was very good. Rooms were very clean. Fresh fruit at desk at check in and chilled water with fruit in Lobby.
Cons: Earlier check in than 3 pm. It is like you are not even there 24 hours check in a 3 and out by 12.I think all Hotels should give you 24 hours.
Location: I would stay here again.
Our room was clean and the 1,2 floor are dog friendly. We had to visit Tucson because we had a family member in the Hospital.
3 out of 5
Recommended
for Everyone
by A verified traveler

quick get-away

Posted Apr 18, 2015
Pros: breakfast and the pillows
easy check in. comfortable. good breakfast. really liked the pillows