Outdoor pool, sun loungers
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Reviews of Hotel Metropol

4 out of 5
Hotel Metropol
24 de Septiembre 524, Tucuman, Tucumán

Reviews

8.0

Very Good

Rating 10 - Excellent. 52 out of 152 reviews" "
Rating 8 - Good. 62 out of 152 reviews" "
Rating 6 - Okay. 27 out of 152 reviews" "
Rating 4 - Poor. 8 out of 152 reviews" "
Rating 2 - Terrible. 3 out of 152 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent for the money, but check out early!
The hotel is an older hotel that is still in reasonable condition. For the money, it is an OK deal. If you want ultra luxury, of course he will pay for more than this hotel. The check-in staff, Edward, and Enzo were terrific and took care of us very well. Breakfast is the usual hotel stuff. The really bad thing was check out. It was horrendous. We waited over half an hour to pay our bill. And then, although we were obviously foreigners, the lady tried to charge us the Argentinian hotel tax that is charged only for locals. It took quite a while to straighten that out as well. we were not impressed.
Stayed 1 night in Nov 2023
Response from Sofia on Nov 24, 2023
Thank you very much for your comment, dear Nancy. We apologize for the inconvenience. We will take it into account to improve. Regards!

2/10 Terrible

Juan

Stayed 1 night in Oct 2023
Response from Sofia on Nov 30, 2023
Sentimos mucho que su experiencia no haya sido la mejor, si pudiera comentarnos el por qué sería de gran ayuda para mejorar. Saludos

10/10 Excellent

Alfredo, Costa Rica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent near everithing folklore in the city
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 12 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Need to improve. Decoration too old and out of fashion
Stayed 8 nights in Feb 2019

2/10 Terrible

Pedro, Santiago

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible conditions of bathroom
Stayed 1 night in Aug 2018

6/10 Okay

José, Miami, Fl

Liked: Cleanliness, room comfort
Disliked: Staff & service
Furniture was dusty. Very small soap bars. They charged in advance and refused to refund an extra day I did not use. Clerks not very polite
Stayed 6 nights in Jul 2018

4/10 Poor

enrique, florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old hotel ... need urgent updates.
Service at front desk very poor.. they didnt have an adaptor for charging us phones..
Stayed 1 night in Jun 2017

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice old style hotel
Really helpfully staff.hotel is opposite main plaza, good city.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has nothing to do with Swiss quality.
The pics on the web site have nothing to do with reality. Old, dirty, unfriendly staff. Best is the location.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely return
Perfect position, helpful staff, incredible value for money. Only small drawback the bathroom and bedroom decor are presumably in the queue for renewing as the rest of the hotel

8/10 Good

Sukanya, Netherlands

Liked: Cleanliness, room comfort
Value for money
It is a good place to stay for a night or two. The breakfast however has much to be desired for.

8/10 Good

Carol, Salt Lake City, UT

Liked: Cleanliness, staff & service, room comfort
Very nice for the price.
This hotel was very comfortable and clean for the price. The draperies and linens are a bit dingy. Staff was very helpful. The breakfast was plentiful and typically Argentine. As long as you only expect pastries, ham and cheese, tea, coffee and juices, you'll be satisfied.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Never a 4 star hotel
First the good points.....reception was good, breakfast room and service/food were excellent. Good to have computers in reception area. Location is very good....central. However, the room was very shabby. Poor décor, stained top cover, towels came from the laundry not fully clean. The bathroom was not too clean and the plumbing was antiquated as was the noisy air con. Staff, well, it might have been a misunderstanding regarding language but I was annoyed that when a friend visited me in the evening, I was actually questioned about her relationship to me because she had stayed for two hours! I felt as though I was being judged and her too....it is the 21st century and could have been approached more tactfully.

8/10 Good

OSVALDO

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente la pileta,esta en la azotea y el horario es hasta las 2 de la mañana. Al desayuno le falta variedades de cosas por ser un hotel 4 estrellas. Esta cerca del circuito historico.
Stayed 1 night in Mar 2024
Response from Sofia on Mar 15, 2024
Muchas gracias por su comentario estimado Osvaldo. Saludos!!

8/10 Good

Dominic

Stayed 3 nights in Jan 2024
Response from Sofia on Feb 7, 2024
Muchas gracias por su comentario Dominic. Saludos!!

10/10 Excellent

Myriam Roxana

Stayed 1 night in Nov 2023
Response from Sofia on Nov 6, 2023
Muchas gracias por su puntuacion estimada Myriam, los esperamos nuevamente. Saludos!!

8/10 Good

César

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Sofia on Aug 8, 2023
Muchas gracias por su comentario estimado César. Saludos cordiales

10/10 Excellent

Fernandez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Carina

Stayed 3 nights in Oct 2022

10/10 Excellent

Blanca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la limpieza y la buena atención del personal
Stayed 3 nights in Oct 2022

8/10 Good

fabiana

Stayed 3 nights in Oct 2022

6/10 Okay

María A

Business traveler
Publicidad engañosa.
Me cobraron el impuesto al dólar país aunque vivo en buenos aires. Fue un desastre pagué el doble del precio publicado por la app. Se promociona en pesos... te cobran en dólares y encima te cobran como si hicieras una transacción en el exterior. Una falta a toda ética comercial.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2019

6/10 Okay

Enrique

Business traveler, Traveled with partner
Liked: Cleanliness
Muy lindo, en pleno centro, accesible pero chicos los espacios y no tiene cochera.
Stayed 1 night in Dec 2019

4/10 Poor

Patricio

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Hotel no está mal, pero no pasé una buena noche
El equipo de aire acondicionado de la habitación hacía un ruido terrible. Al apagarlo, se empezó a sentir un golpe como de martilleo, regular. Era tarde y mi compañero ya dormía, por lo que no avisé a recepción. A la mañana me dijeron que sí, que ya sabían que un aire acondicionado de una habitación de un piso de arriba, chorreaba agua que golpeba en el aire de nuestra habitación. Lo sabían, no lo habían resuelto, y me dieron esa habitación de cualquier manera. No fue una noche de buen descanso, la verdad.
Stayed 1 night in Nov 2019

10/10 Excellent

Valentina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo atención recepción mozos todo nos sentimos como en casa
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Un passage dans cette ville bondée et rien de spécifique à faire.
Stayed 1 night in Nov 2019

8/10 Good

Katya Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente la ubicación, las habitaciones, el desayuno, todo el personal, el hotel es uno de los mejores en Tucumán.
Stayed 9 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

HERNAN NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue solo una noche pero todo excelente.
Stayed 1 night in Oct 2019

10/10 Excellent

Luis Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel!
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La excelente ubicación y la amabilidad del personal
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excelente ubicación, pleno centro. Habitaciones y baños amplios y comodos. Muy bue desayuno
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación, la habitación amplia, el personal. El desayuno flojo
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Es un hotel con muy buena ubicación. Quizá debería renovar algunos detalles de habitación y baño.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi deficiente en habitación .el resto, súper recomendable
Stayed 1 night in Aug 2019

4/10 Poor

Susana, Buenos Aires

Disliked: Cleanliness, amenities, property conditions & facilities
Personal amable. No hay mantenimiento de las instalaciones ni control de calidad. Grifos con pérdidas de agua, manta sin lavar, llena de tierra, lámparas rotas (calzadas), ventanas y cortinas sin limpiar. Cosas que no deberían suceder en un hotel 4 estrellas. No volvería.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
La atenciòn de los que integran el Personal del mismo. Atentos, cordiales, muy buen predisposiciòn siempre.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente servicio
muy amable el personal
Stayed 3 nights in Apr 2019

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paseo por Tucumán
Muy bien , muy buen lugar, buen desayuno y la gente del hotel muy amable
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A un paso de servicios y atracciones
Hotel bien céntrico y a mano de todo. Solo para mejorar 3 ítems: mucho calor en los palieres de los pisos, solo funcionaba un ascensor y creo que es clásico (pasa en todos los hoteles) cuando rebalsa de huéspedes a la hora del desayuno (caen todos entre 9 y 10 hs)
Stayed 2 nights in Mar 2019

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité prix
acceuil agréable et personnel très disponible, idéalement située au coeur de la ville
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
los dormitorios son muy viejos por ser de 4 estrellas muy decepcionante, la pileta muy sucia
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención y servicio de cuarto y de recepción
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estratégicamente ubicado y muy buen servicio. Eñ personal del hotel muy amable
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

LEON, SALTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY LINDO HOTEL Y TUVIMOS UNA GRATA ESTADÍA, EL INCONVENIENTE ES LA INCOMODIDAD QUE GENERA EL NO TENER ESTACIONAMIENTO PROPIO.
Stayed 2 nights in Dec 2018