Ratings based on 112 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Couplesby Robert Ffrom Tyler
Weary travelerPosted Oct 1, 2014 on Hotels.com
This Hotel held true to the standard established by the Chain. Absolutely no disapointments!
for Everyoneby A verified travelerfrom California
Review of HIE in TucumcariPosted Sep 1, 2014
Pros: Conveniently located, pleasant staff, comfortable clean room, great shower after a long day on the road and satisfying breakfast.
Cons: I would like to have synthetic pillows available because of allergies to the pillows that were in the room.
Location: We did not have time to see or do things nearby, but the location of the hotel was very helpful for our situation. We were so glad to get there!
We were traveling across the country to California and happy to find a Holiday Inn Express near the interstate so it was easy to get off and then back on the next morning. The staff was very courteous and professional. Breakfast was good as we always expect when staying at Holiday Inn Express. We would recommend this hotel again. Thank you for making that part of this trip a pleasure.
for Overnight Stay Before Destinationby mwaltersfrom nh
All good!Posted Aug 28, 2014 on Hotels.com
Perfect place to stay on our cross country drive. Long drives require a great place to sleep. Easy on and off the highway. Comfy beds. Didn't use the breakfast but it looked busy on our way out. Would definitely stay again if the need arose.
for Everyoneby A verified travelerfrom Texas
One of the newest in TucumcariPosted Aug 5, 2014
Cons: Air conditioning in hallways and breakfast area. Fix cracked and damaged tiles.
I have stayed here before and loved it. However, this time I noticed the hotel looking older and less kept. Our first room smelled sour, but the front desk immediately got us a fresh clean room. There was no air-conditioning in the halls or breakfast area. It was quite hot. However, the rooms were clean and the beds super comfy.
for Overnight Stay Before Destinationby Terrifrom Kansas
Posted Aug 4, 2014 on Hotels.com
Needed to keep up with serving breakfast to my hungry teenager. Other than that was good stay, nice pool area.
Recommendedby Kayefrom Dallas area
So pleased!Posted Jul 22, 2014 on Hotels.com
On my recent road trip I was not sure where I would stop for the night, but I did know I could depend on HI Express.
Recommendedby A verified traveler
Posted Jul 22, 2014 on Hotels.com
for Getaway With Friendsby Paulafrom Amana, IA
Consistently Great ChoicePosted Jul 19, 2014 on Hotels.com
We've stayed at this hotel whenever stopping in the area and can count on it being great. The staff have always been outstanding -- very personable yet professional -- and treat us as if we were VIP's. The facilities are top-notch and very clean. The location is very convenient to the interstate.
for Familiesby Robertfrom Keller, Texas
Posted Jul 16, 2014 on Hotels.com
I am very disappointed in the quality of the room and the whole experience. We have used and recommended this hotel to family and friends and in the past have been very happy. This hotel has been higher cost but I have been willing to pay for the quality. The floor by the air conditioner was damp. The room smelled like mildew. The TV remote did not work and the staff was unable to correct it. The towels were thinner than in the past. When we got up the next morning there was no milk, cereal, pan cakes and the tables were dirty. Has the ownership of the hotel changed? I will have to find a new place to stay.
for Familiesby A verified traveler
Waffle Machine Does not WorkPosted Jul 14, 2014 on Hotels.com
Breakfast was not what I expected