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Reviews of Hampton Inn & Suites Tulsa/Catoosa

2.5 out of 5
Hampton Inn & Suites Tulsa/Catoosa
100 Mcnabb Field Road, Catoosa, OK

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1004 reviews" "
Rating 8 - Good. 218 out of 1004 reviews" "
Rating 6 - Okay. 47 out of 1004 reviews" "
Rating 4 - Poor. 18 out of 1004 reviews" "
Rating 2 - Terrible. 21 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Randall D.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NOT QUIET! Kids screaming at 1 AM. Not the fault of H.I.
Stayed 1 night in Mar 2024

6/10 Okay

Chrystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfy beds!!
Stayed 1 night in Feb 2024

8/10 Good

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Dan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my stay was good no issues
Stayed 4 nights in Feb 2024

2/10 Terrible

Paul

Stayed 1 night in Jan 2024

8/10 Good

Brendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Deanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super easy to get to The Hard Rock .
Stayed 1 night in Jan 2024

10/10 Excellent

Jerry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

jack, dyer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tommie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Bryan

Stayed 1 night in Dec 2023

10/10 Excellent

Valerii

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Timothy

6/10 Okay

Kimberly

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The staff was very rude when there was an issue with our reservation especially Jessica. I’ve stayed in Hampton Inns all over the country and never had an experience like this.
Stayed 2 nights in Dec 2023

10/10 Excellent

Malissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & quiet. Staff was nice! Room was in great condition, not old or worn out looking. Will be staying again!
Stayed 2 nights in Dec 2023

10/10 Excellent

Heath

Stayed 1 night in Dec 2023

10/10 Excellent

Terry, Antioch

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Quincy, Oklahoma City

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Roger

Stayed 1 night in Nov 2023

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the rooms were clean
Stayed 1 night in Nov 2023

8/10 Good

Aubrey

Stayed 2 nights in Nov 2023

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great! It was very clean and met my expectations. The only bad thing was the breakfast there were not enough choices and the options always included cheese. It would be better with some plain scrambled eggs. Also, there was not bacon or sausage available which would make it much better.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Stayed 1 night in Nov 2023

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Rosa, Van Buren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean ,a bit noisy, but comfortable . Enjoyed the shuttle to Casino, but it never came to pick us up when we call . So we had to walk back.
Stayed 1 night in Nov 2023

4/10 Poor

Jennifer

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Need a vacation from my vacation!
Clean hotel with wonderful amenities that guests cannot use due to hotel staff bringing in their families at night! The pool and hot tub area were destroyed and overtaken by hotel staff children running rampid! ! The lobby and tv area were full of hotel employees and their husbands while their small children took over the whole pool area with zero supervision! Sounded like after they were done at the pool they spent a good amount of time running up and down the stairs in the stairwell! Talked to the one lady working the front desk and she was not concerned and never even walked to the pool area to check the situation and I was very displeased. Will never stay here again due to employees!! There is one person here who wants to work, and the minute she leaves here the shenanigans begin!😉 Anything but relaxing and unfortunately I need a vacation from my vacation!!
Stayed 2 nights in Nov 2023
Response from shoaib Muhammad on Nov 13, 2023
Hi MS Jennifer.Thank you for choosing the Hampton Inn & Suites in Catoosa, I regret that your stay was not upto the stndard you deserve.I investigate the matter and found that we had a group staying belongs to the soccer team and the guests in the pool and lobby area were the families of the team not the employees family.It was also confirmed that the some adults were with the kids while they were swimming in the pool. The lobby is open for the guest if they want to sit and watch the game.I appologize for the inconvenience, let me know if there is anything I can help with your stay.

10/10 Excellent

Len

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service
Stayed 1 night in Nov 2023

6/10 Okay

Jerry

Liked: Cleanliness, staff & service, room comfort
The toilet wouldn't flush at all. It made for a very difficult stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Sissy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful, room was immaculately kept
Stayed 1 night in Nov 2023

10/10 Excellent

ELIZABETH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

ANDREW, DERBY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Shaney

Traveled with family
Liked: Cleanliness, staff & service
Meh
The beds and pillows were not as comfy as some of the Hampton Inns we stay at, so we didn’t sleep very well. We do live that they are pet friendly, however we had a tapper down the hall that never stopped.
Stayed 3 nights in Oct 2023

6/10 Okay

Rachid

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The people and service are excellent The carpet, couch and the chair in the room are stained and look very bad.
Stayed 5 nights in Oct 2023

10/10 Excellent

Kelly

Stayed 1 night in Sep 2023

10/10 Excellent

Lamain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the Hard Rock Casino - Tulsa
Stayed 1 night in Oct 2023

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Mark

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk worker cussed at my 8 year old daughter. Check in took forever.
Stayed 1 night in Sep 2023

2/10 Terrible

Dana

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
HORRIBLE
The lady checking us in was rude and hateful. First she ignored us. People were walking up to get lighters and buy water after I stepped to the counter. We were traveling with family so I asked if we could try to get on the same floor. Her response was hateful. By this time other patrons had arrived so I was embarrassed by her un front of a bunch of other people. At breakfast time the paying people had to wait for the employees to eat. This is ridiculous. If they want to eat they should wait until paying customers have ate or have food somewhere else for them.
Stayed 1 night in Sep 2023

2/10 Terrible

bobby

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Front desk clerk is rude. Wouldn’t walked out if I didn’t prepay.
Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

meritha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean but bed sheets seemed too small because I had to put sheet back on both corners on the side I slept on. Bed was too firm for me and the pillows just sucked so I didn’t sleep much. Everything else was fine tho. I’ll learn to not forget my own pillow. Lol
Stayed 1 night in Sep 2023

10/10 Excellent

Monte

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very accommodating and comfortable.
Stayed 1 night in Aug 2023

10/10 Excellent

Keisha

Traveled with group, Traveled with partner, Traveled with family
Liked: Amenities
The hotel has so much hospitality and service is outstanding!
Stayed 2 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Love the shuttle to and from the casino
Stayed 1 night in Aug 2023