Ratings based on 13 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.1 Service & staff
3.1 Room comfort
2.8 Hotel condition
They paid and stayed.
by A verified travelerfrom Paris
Hôtel situé entre Gammarth et La MarsaPosted Aug 27, 2014
Pros: L'amabilité du personnel
Cons: L'entretien général.
Location: Entre Gammarth et La Marsa. En dehors de Tunis mais proche des sites de Carthage et de Sidi Boussaïd.
Personnel accueillant et sympathique, terrasse avec très belle vue, mais pas d'accès direct à la plage. Manque d'entretien général de l'hôtel.
for Getaway With Friendsby Fredrickfrom Paris
Terrible Customer Service/TheftPosted May 17, 2014 on Hotels.com
Upon checkout, a gift bag with 2 very expensive colognes/perfumes were incidentally forgotten (left) in the room. Upon asking the customer service (main desk) on the same day about the status of that bag; I was informed that the staff/cleaning crew couldn't find it and somehow It was mysteriously vanished. Ironically, I would expect an incident like this out of a cheap motel, but not out of a self-proclaimed 5 star hotel. Never advice anyone to stay here.
for Business Travelersby A verified traveler
Posted Oct 28, 2013 on Hotels.com
La gran decepciónPosted Sep 12, 2013
Pros: No me gusto. Fue una gran decepción.
Cons: Necesitan invertirle un gran capital para remodelarlo y actualizarlo.
Location: Esta a aproximadamente 30 minutos de la ciudad. Alrededor solo hay un restaurante dentro de otro hotel igual de deteriorado.
La información de la página del hotel corresponde a años atrás. El actual deterioro y falta de limpieza es terrible. Su personal hostil. La comida malísima.
by Benfrom Doha, Qatar
A three star hotel in a crumbling four star shellPosted Jun 30, 2013
Pros: The balcony and the view.
Cons: The door that didn't lock properly. The sad shell of faded glory.
Location: Nice view, nice sea breeze. A bit isolated, and you can't really sit on the beach.
A three star hotel in a crumbling four star shell. The strange, slightly isolated location adds to its....mystique...I suppose. A nice enough foyer leads to old-fashioned check-in from the 1980s. The walk to the elevator is past closed/abandoned/hibernating "boutiques" and a photo (yes, **film**) studio. If the strong chlorine smell coming up from the indoor pool doesn't put you off (near the lift), the broken gym equipment on the third floor will. A nice enough view to the ocean spoilt by, at closer inspection on foot, moved-aside barbed wire spools and flotsam/garbage on the beach. A sad, pensione-style breakfast in a cavernous reception-hall "restaurant".
by A verified travelerfrom Arizona
Karthago Le Palace, TunisPosted Jul 24, 2011 on Hotels.com
This hotel is tired in so many places that count like the rooms, with the room furniture, bedding, beds, rugs, TV, all needing replacement. The electronic door locked me out every time I left the room. They've done a fair job with the main lobby and furnishings but you don't sleep in the main lobby. The pool is ok, but locals are allowed so it was busy and even though it overlooks the sea, no beach.
by A verified travelerfrom Bruxelles , Belgique
environnement agréablePosted May 31, 2010
Peuvent faire mieux. Laisse à désirer par rapport aux autres hotels dans la même zone.
Recommendedby A verified travelerfrom neuilly
hotel veritable palais tout est grandiose, nombreux services: piscine , parking, boutiques restaut=rPosted Jan 2, 2010
hall gigantesque, chambres grand standing enormes, change, shopping, restaurants...tout est "palatial" dans cet hotel à l' accueil aimable vivez comme des riches à bon compte en automne...laissez pourboire... what else? eviter le restaurant italien de l'hotel : NUL et CHER !! savent même pas faire des spaghettis... au total bon rapport qualité- prix pas la peine de louer une voiture, il y a des taxis partout à toute heure et pas chers( la location de la voiture est très chére et conduire à Tunis est plutôt perilleux!!!
by A verified traveler
Not impressed at allPosted Aug 6, 2009
Public space including swimming pool was well maintained and wonderful. But the level of the maintainance of individual rooms was not so good. The room is a bit humid and smells a bit, too. Nails are sticking out from the frames of the baby bed and they said it is normal. Also the level of the service was poor. The finished dishes of the room service were left on the corridor several days (with left over food...). Dry cleaning did not come on time. Complains on the phone were simply hung up. The restaurant manager was asking my wife to have some drinks outside when she was staying without me but with our baby for the first couple of days. Having said that there were some very friendly and helpful nice employees. All in all the management is not doing the right job. It is a pity....
Recommendedby A verified traveler
Good Hotel - a bit far from townPosted Mar 9, 2009
This was a really nice and comfortable hotel with plenty of things to do on offer. It is right on the coast and close to Sidi Bou Said which is well worth a visit, but is quite far from Tunis and the Souk's etc. It is very convienient for Carthage, however.