Ratings based on 33 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.2 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 16, 2014 on Hotels.com
Hotel is currently being refurbished and so lifts weren't working for much of the time. Check-out experience was excellent, but otherwise average.
2 out of 5
by Tony from Dubai

total disappointment

Posted May 22, 2014
Pros: the friendly people at the SPA
Cons: A lot
Location: OK
Problem started at Check In- till check out & error in billing
Comment from Hotel Management
May 23, 2014 by Dejla, Hotel Management
Dear Guest, Thank you for taking the time to write your comments concerning your stay at the Sheraton Tunis Hotel. I was really sorry to hear that you were disappointed , relevant departments have been notified about of the concern you've reported. Please accept my sincere apologies for this experience. I do hope you will allow us the opportunity to restore your confidence in our quality of service in the near future. Sincerely, Jérôme Goehner General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to business area.

Posted Mar 26, 2014
Well organized management. My advice, is to organise Settle services.
Comment from Hotel Management
Mar 29, 2014 by Dejla, Hotel Management
Dear Guest, Thank you for providing us with your feedback following your recent stay at Sheraton Tunis Please rest assured that we will take all your comments seriously and it will certainly help us to find ways to enhance our services . I sincerely hope to welcome you back very soon and restore your confidence in our quality of service. Best Regards Jérôme Goehner General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good quality hotel

Posted Jan 7, 2014
No hassle and comfortable stay
Comment from Hotel Management
Jul 19, 2014 by Dejla, Hotel Management
Dear Guest, Thank you for taking the time to post your comments regarding your stay at the Sheraton Tunis Hotel. I'm so delighted to hear that you found o your sstay confortable. I will certainly share your kind words with the team. I’m happy to announce that we are under a full hotel refurbishment. We cannot wait to welcome you back upon your next visit to Tunis Sincerely.
5 out of 5
Recommended
for Getaway With Friends
by sultan from oman

nice gateway with friends

Posted Oct 3, 2013 on Hotels.com
It was a pleasant stay and the buffet breakfast was good
5 out of 5
Recommended
for Business Travelers
by Fadoua from U.S.A

Posted Sep 12, 2013 on Hotels.com
It was great and the staff where very helpful.
5 out of 5
Recommended
for Business Travelers
by mjrharris

This traveler left a rating score only Posted Jul 2, 2013 on Hotels.com
4 out of 5
Recommended
for Everyone
by Kojas from London, UK

Good ambience in the lobby

Posted Jun 12, 2013
Good ambience. Perhaps a major drawback is access to the Internet, which is free only in the lobby area (and the process of registering is rather complicated). In the room, however, one has to pay 8 dinars for 1 hour or 24 dinars for 1 day. In most hotels in Tunisia and elsewhere around the world, access to the Internet is free regardless of location in the hotel!
4 out of 5
Recommended
for Everyone
by A verified traveler

It's a fine hotel

Posted Jun 3, 2013
Acceptable and all in all no complaints - a little old hotel - rennovation was in 1999 - but nothing broken or not working.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay in Tunis

Posted May 27, 2013
I arrived in the hotel after a few days in Hammermet. While not in the city centre, with taxis it is a good base to explore the city. All staff are very professional and helpful but a special mention for staff on reception who were excellent in booking restaurants and advising on things. Swimming pools, gym and health centre first class