I am speaking in behalf of my husband who arrived there last tuesday, staff service is appaulling, staff are not very helpful at all. My husband arrived there late because of the delay in his flight, so he arrived 11:30pm, hungry and very tired, all he wanted was to get into his room and rest, all of a sudden the staff telling him he has no booking but we paid already everything two days before he comes. Staff did not even tried to solve it nor helped him, he was ignored and unattended. Can you imagine a client being unattended in the middle of the night! This is unprofessional and unacceptable! We will not book in this hotel anymore and i hope next time nibody will be treated this way. And maybe next time, they could hire somebody who speaks english too, how can you attend to a client who wont understand the needs of their client! Unbelievable!