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Reviews of Courtyard By Marriott Tupelo

3 out of 5
Courtyard By Marriott Tupelo
1320 N Gloster St., Tupelo, MS

Reviews

8.4

Very Good

Rating 10 - Excellent. 135 out of 279 reviews" "
Rating 8 - Good. 82 out of 279 reviews" "
Rating 6 - Okay. 38 out of 279 reviews" "
Rating 4 - Poor. 14 out of 279 reviews" "
Rating 2 - Terrible. 10 out of 279 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Julian

Traveled with partner
Liked: Staff & service
Pretty standard Courtyard provision, but v limited food options
Stayed 1 night in Apr 2024

10/10 Excellent

Ryleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Varranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

SHEILA

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Dont stay here during the holidays
Stayed 1 night in Dec 2023

10/10 Excellent

Theotric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Reauna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Theotric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Nov 2023

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property Attentive staff Room nicely furnished Mattress could use an update. Bathroom door -poor design hits the glass shower door. Overall, great place to overnight.
Stayed 1 night in Oct 2023

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed
Stayed 2 nights in Sep 2023

10/10 Excellent

Kelli

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were traveling to and from the Ole Miss and LSU game and chose this particular location and it’s worth every minute we spent here! The breakfast was DELICIOUS & AMAZING…French Toast and Loaded Hash browns….Thank You for a great visit…We will be back!
Stayed 1 night in Sep 2023

10/10 Excellent

Donna

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Sep 2023

8/10 Good

sheliah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BDAY WKND VIBE
Overall my 3 day weekend stay was nice, my only problem was our tv wasn't working. They gave u some troubleshooting directions that didnt work. After we had unpacked and got comfy they asked if we wanted another room but i wasn't trying to go thru those motions. Other than that, the trip was a success and i would recommend the hotel
Stayed 2 nights in Aug 2023

6/10 Okay

Meagan, Muscle Shoals

Traveled with family and small children
Disliked: Staff & service
The property is in a great location and overall clean and in good condition. However, the service is lacking. We stayed two nights and never had a housekeeping visit to take out trash or provide clean towels. The room also had a musty smell.
Stayed 2 nights in Jul 2023

10/10 Excellent

Erin

Stayed 1 night in Jul 2023

4/10 Poor

Zach Ryan

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2023

4/10 Poor

Heather

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Did not like that they offered a hot tub and did not have one!!!! Had a baseball team there and could not go to sleep till 11 pm!!!!! Was there to rest and could not until 1 am. Front desk had a very hard time controlling everyone and only catered to baseball team and not others!!!!!!
Stayed 1 night in Jun 2023

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay during a softball tournament. The hotel staff was friendly and courteous. I was able to wash softball gear as needed. Our room was clean and nice. The fitness area was perfect and clean. The area is surrounded with stores and restaurants. We will definitely be returning.
Stayed 2 nights in May 2023

10/10 Excellent

Daniel

Stayed 1 night in May 2023

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through
Comfortable stay. We love Starbucks downstairs however miss having a continental breakfast. But we knew it booking. We would stay here again!
Stayed 1 night in Apr 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
I thoroughly enjoyed my stay. The facilities were clean and pleasant. The staff were extremely nice and helpful.
Stayed 2 nights in Mar 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Velvet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Jasmine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here! I will most definitely visit again! The service provided was top tier! Our room was clean and neat! The overall decorum of the facility was on point;up to date fixtures and appliances. I had no complaints!!
Stayed 1 night in Sep 2022

10/10 Excellent

Rodrick

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly....located near everything
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Marcia

Stayed 1 night in May 2022

8/10 Good

Melvin

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Lashauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Kim on Feb 21, 2022
Thank you for taking the time to do a survey, we appreciate your feedback. Sincerely, Kimberly Crump General Manager

10/10 Excellent

Lina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Kim on Jan 17, 2022
Thank you for taking the time to do a survey. We appreciate your feedback. Thank you for staying with us. Sincerely, Kimberly Crump General Manager

10/10 Excellent

Loree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay. Very friendly staff!
Stayed 1 night in Dec 2021
Response from Kim on Dec 20, 2021
Thank you for taking the time to do a survey. We appreciate your feedback. Thank you for staying with us. Please feel free to stay with us again whenever your travels bring you back to Tupelo, MS. Sincerely, Kimberly Crump General Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Decent hotel, good customer service
Overall, our stay was good. Upon arrival, we were checked into a room with a few issues (mainly an odd odor, like mildew, and a toilet that didn't work). After contacting the front desk clerk, our complaints were recorded, and we were transferred to another room. The new room was satisfactory, and we were happy with our stay. We were also contacted by a manager after our stay to apologize for the issues. While I didn't find the facilities outstanding, I appreciated the staff's help and willingness to remedy the issues. They had cute breakfast bags Saturday morning as well, and we appreciated that gesture. Overall it was a good stay.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
It was fine
Standard 3 star experience, overpriced
Stayed 1 night in Nov 2021
Response from Mya on Dec 6, 2021
Thank you for choosing the Courtyard in Tupelo, Ms. Your feedback is greatly appreciated.

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place, clean and comfortable
Stayed 1 night in Nov 2021
Response from Kim on Nov 15, 2021
Thank you for taking the time to do a survey. We appreciate your feedback and are delighted to hear you had a good stay. Please feel free to stay with us again, whenever your travels bring you back to Tupelo, MS. Sincerely, Kimberly Crump General Manager

6/10 Okay

Doug

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel didn’t like that they are still using COVID as a reason to keep the Starbucks closed and not serving breakfast.
Stayed 1 night in Nov 2021
Response from Kim on Nov 8, 2021
Thank you for taking the time to do a survey. We appreciate your feedback. Please know that Covid has nothing to do with us being closed for Saturday, Sunday and Monday. We are actually short staffed and trying our very best to hire more employees. We do provide complimentary in room coffee and complimentary breakfast bags. We apologize for the inconvenience this caused during stay. Sincerely, Kimberly Crump General Manager

6/10 Okay

Delisa, Hoover

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff wasn’t friendly or helpful. No breakfast options peoviddd
Stayed 2 nights in Sep 2021
Response from Kim on Sep 21, 2021
Thank you for taking the time to do a survey. We appreciate your feedback. Providing the highest level of hospitality is our main goal and we apologize for falling short of meeting your expectations. We provide breakfast bags every Saturday, Sunday and Monday from 6:00am until 10:00am. Our Bistro is closed on those days due to being shorthanded on staff. We thank you for staying with us. Kimberly Crump General Manager

10/10 Excellent

Keith, Texarkana

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our room was clean and ready. I had no problem with our room. My problem was the staff member checking me in. When checking in, I observed the staff pleasantly offering bottled water and explain the hours for breakfast to the guests in line in front of me. I expected a pleasant exchange. When it came to my turn, I asked if I may have a room with a balcony and the reply was a curt ‘No’. I said ‘How about the first floor? Is there one available?’ Once again, the reply was ‘No.’. I was handed a single key (even though my party had two guests), and told ‘Room 316’. No water, breakfast instructions, or an offer for two keys. When we got to the room, it had a balcony…I don’t know what the woman had against me, but I am a smiley, friendly person and did not expect that sort of attitude:(
Stayed 1 night in Jun 2021
Response from Kim on Jul 1, 2021
Thank you for taking the time to do a survey. We appreciate your feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Please know that the information has been shared with the appropriate hotel staff to make sure we do a better job of treating our guest. Sincerely, Kimberly Crump General Manager

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Kim on Jun 21, 2021
Thank you for taking the time to do a survey. We appreciate your feedback. Please feel free to stay with us again whenever your travels bring you back to Tupelo, MS. Sincerely, Kimberly Crump General Manager

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Kim on Jun 19, 2021
Thank you for taking the time to do a survey. We appreciate your feedback. Sincerely, Kimberly Crump General Manager

10/10 Excellent

tami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Kim on Jun 14, 2021
Thank you for taking the time to do a survey. We appreciate your feedback. Please feel free to stay with us again whenever your travels bring you back to Tupelo, MS. Sincerely, Kimberly Crump General Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 1 night in May 2021
Response from Kim on Jun 3, 2021
Thank you for taking the time to do a survey we appreciate your feedback. Sincerely, Kimberly Crump

8/10 Good

jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Kim on May 24, 2021
Thank you for taking the time to do a survey. We appreciate your feedback. Please feel free to stay with us again. Sincerely, Kimberly Crump General Manager

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
I liked it was walking distance from places to eat.. It was very loud at bed time though in the hotel itself. May children running up and down the hallway and yelling.
Stayed 1 night in May 2021
Response from Kim on May 9, 2021
Thank you for taking the time to do a survey. We appreciate your feedback. We apologize for the loud noise we would have been more than happy to speak to the parents on your floor. Sincerely, Kimberly Crump General Manager

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2021
Response from Kim on May 14, 2021
Thank you for doing a survey. We appreciate your feedback, Sincerely, Kimberly Crump General Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel smelled wonderfully! Obviously very clean! Desk clerk was excellent!!!
Stayed 1 night in Apr 2021
Response from Kim on May 2, 2021
Thank you for taking the time to do a survey we appreciate your feedback. Please come stay with us again whenever your travels bring you back to Tupelo. Sincerely, Kimberly Crump General Manager