Standard Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Reviews of Days Inn by Wyndham Tupelo

2 out of 5
Days Inn by Wyndham Tupelo
1015 N Gloster St, Tupelo, MS

Reviews

6.6
Rating 10 - Excellent. 57 out of 287 reviews" "
Rating 8 - Good. 83 out of 287 reviews" "
Rating 6 - Okay. 63 out of 287 reviews" "
Rating 4 - Poor. 34 out of 287 reviews" "
Rating 2 - Terrible. 50 out of 287 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Liked: Staff & service, amenities, property conditions & facilities
It was clean staff was nice for the price I paid ($50) it was better than the $100 hotels. Will definitely come here again
Stayed 1 night in Dec 2023
Response from Manager on Dec 5, 2023
Hello Lauren,Thank you for choosing our hotel for your stay and for taking the time to share your positive feedback regarding our cleanliness and friendly staff. We appreciate your compliments and we look forward to welcoming you back in the future.

8/10 Good

Sandra

Stayed 1 night in Sep 2023
Response from Manager on Sep 30, 2023
Hello Sandra,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 Excellent

Chadrick

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Manager on Sep 23, 2023
Hello Chadrick,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to spend the night for the price.
Stayed 1 night in Sep 2023
Response from Manager on Sep 23, 2023
Hello Thomas,Thank you for sharing your experience with us. We appreciate the input referring to our price. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

4/10 Poor

Daniel

Traveled with family
Disliked: Property conditions & facilities, room comfort
Not again
We got 2 rooms for a one night stay. The beds were so hard! Check in lady was nice but one room reeked of marijuana. Then at 0830 we had housekeeping beating on the door to see if we had left yet. Never again.
Stayed 1 night in Sep 2023
Response from Manager on Sep 20, 2023
Hello Daniel, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

10/10 Excellent

Carey

Stayed 1 night in Sep 2023
Response from Manager on Sep 16, 2023
Hello Carey,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Excellent

Chris

Traveled with family
Liked: Amenities, property conditions & facilities
Easy to get in and out of, nice people !
Stayed 1 night in Aug 2023
Response from Manager on Aug 29, 2023
Hello Chris,Thank you for being a valued guest and for providing us the feedback regarding our hotel. Your voice is very valuable to us and we hope you will return on your next travels.

10/10 Excellent

Teresa f

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent kind staff.
Stayed 1 night in Jul 2023
Response from Manager on Jul 14, 2023
Hi Teresa F,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

10/10 Excellent

Ronnie

Business traveler
Liked: Cleanliness, staff & service, room comfort
Room was nice and comfortable but definitely could use some paint.
Stayed 1 night in Jul 2023
Response from Manager on Jul 11, 2023
Hi Ronnie,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We appreciate your suggestion regarding having new paint, we will surely see what we can do. We can't wait to serve you again.

2/10 Terrible

Stscy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was very disappointing, had people hanging out on balcony and in parking lot. Room smelled like skunk weed so bad it almost made me sick. Room appeared to be clean except the bed spread had something on it, and smoke detector was ripped from ceiling. My parents had someone banging on door ar 1:30am would not recommend or ever stay againam
Stayed 1 night in Jun 2023
Response from Manager on Jun 13, 2023
Hello Stscy, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

8/10 Good

Tyler

Liked: Cleanliness, property conditions & facilities, room comfort
It was okay. Average motel.
Stayed 2 nights in Apr 2023
Response from Manager on Apr 7, 2023
Hi Tyler,Thank you for sharing this review, and we welcome you to visit us again anytime!

10/10 Excellent

Paul

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Manager on May 2, 2023
Hello Paul,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

6/10 Okay

Corey

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2023
Response from Manager on Feb 19, 2023
Hello Corey,It was our privilege to earn your business and we hope to host you again on your next trip.

2/10 Terrible

Quandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Manager on Mar 7, 2023
Hello Quandra,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 Good

Rebekah

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2022
Response from Manager on Aug 12, 2022
Hello Rebekah, On behalf of our entire staff thank you for staying with us and for rating your stay.,

8/10 Good

holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022
Response from Manager on Sep 30, 2022
Hello holly,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

2/10 Terrible

Terrissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
UNETHICAL
I booked a NON SMOKING room which is all I ever book due to health issues which make it impossible to breath cigarette smoke. After booking this hotel had NO non smoking rooms available so I requested a refund and they refused. It took days and hours upon hours to get refunded $128 for a room I never would have booked. Which took time away from MY VACATION. Hotels.com lost a customer AND all Days Inns by Wyndham lost a customer. I have owned a business and managed businesses and from a perspective of a business it’s completely unethical to refuse a refund to customers who can not use the service/product they were expecting due to the information the business provided to the customer requesting a refund. Hotel is unethical. Also, not one person I spoke with on either hotels.com or days inn spoke fluent American English…very frustrating to relate with and every call was someone different who I had to explain the entire situation to - even using the “transaction code” provided. Never again! Customer should BEWARE of this hotel and web site.
Stayed 1 night in Jun 2022
Response from Manager on Jun 14, 2022
Hello Terrissa,I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which results in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Manager on May 1, 2022
Hello Patrick, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

2/10 Terrible

Roddrekkas

Stayed 3 nights in Apr 2022
Response from Manager on Jul 29, 2022
Hello Roddrekkas, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

2/10 Terrible

Danielle

Stayed 1 night in Apr 2022
Response from Manager on Apr 14, 2022
Hello Danielle, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

8/10 Good

ashley

Business traveler
Liked: Staff & service, room comfort
Nice staff, the room could use a deep cleaning, overall nice for a one night stay.
Stayed 1 night in Mar 2022
Response from Manager on Mar 23, 2022
Hello ashley, Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our staff and also our room. We hope to see you again to deliver you with a 5 star experience.

2/10 Terrible

OKEMIA

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are very rude and the rooms and towels was not clean at all had 2 prushers my own
Stayed 1 night in Mar 2022
Response from Manager on Mar 23, 2022
Hello OKEMIA,We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 Excellent

Kaylee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Clean rooms and great showers!
Stayed 1 night in Nov 2021
Response from Manager on Nov 21, 2021
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

8/10 Good

Linda, OKC

Liked: Cleanliness
Good.
Stayed 1 night in Nov 2021
Response from Manager on Nov 16, 2021
We appreciate that you've taken the time to share with us regarding our hotel. We hope to see you again in the future.

6/10 Okay

Lisa

Mmmmaybe not.
It was not as nice as we expected. Definitely will not stay there again. The clerk tried to talk us out of booking with Hotels.com in the future. Not a good look.
Stayed 1 night in Oct 2021
Response from Manager on Oct 26, 2021
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our clerk. Your voice is very valuable to us and we hope you will return on your next travels.

8/10 Good

miyesta

Liked: Staff & service
Stayed 2 nights in Oct 2021
Response from Manager on Oct 20, 2021
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

4/10 Poor

Electra

Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2021
Response from Manager on Sep 12, 2021
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

4/10 Poor

Tommie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was recently renovated which was great. When I booked on Hotel.com it stated free breakfast which is usually why I choose the hotels I do and when we checked in the lobby was under renovation so the gentleman working the desk said no breakfast and of coarse there was no refund available due to checkin time which is our fault but the room was great other then all the renovations going on
Stayed 1 night in Aug 2021
Response from Manager on Aug 8, 2021
Thank you for sharing your experience, and I'm sorry to learn that you did not fully enjoy the service, accommodations and hospitality that we hold to such a high degree of importance in our hotel. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Some of it was newly renovated and the room seemed very fresh. But it was a bit dirty with little to no amenities. There was a coffee pot with coffe to use but no powdered creamer or sugar packets. The mini fridge was very old and in poor condition but it worked well enough for what i used it for. There was construction supplies everywhere. There was no breakfast due to renovations which was not advertised. Overall id say it was 5 out of 10. Clean and nice enough but not much else to boast about and staff was friendly.
Stayed 1 night in Jul 2021
Response from Hotel Manager on Jul 26, 2021
Dear Valued Guest, Thanks so much for your feedback. We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider.

2/10 Terrible

Ronda

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible and filthy hotel
Dirty towels left in room from previous customers. Our towels were stained and looked like cleaning rags. We asked for replacements. Smoking room that smelled like marijuana and there were no ashtrays available. Ashes on bed and the bed looked like someone had laid on top of the bedspread. Burn holes in sheets and pillowcases were stained with permanent marker and had holes in them. Refrigerator was not working properly. Hairs left in the shower. I understand the hotel was under renovation/remodeling but outside, lobby, and rooms were left in horrible condition. Staircases were falling apart. Railing one second floor was loose and we noticed it wasn't bolted in to the brick on one end. Very dangerous as we leaned on it. Junk left under the stairwell. Front desk employee was just okay but could use some customer service training. They had NOTHING available in lobby supposedly because of Covid. No coffee or ice water. Nothing! I would never recommend this hotel to anyone.
Stayed 1 night in Jul 2021
Response from Manager on Jul 26, 2021
It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and to thus improve the guest experience for future visitors and for your own future visits.

10/10 Excellent

Lacey

Stayed 1 night in Jul 2021
Response from Manager on Jul 15, 2021
"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like anything. The towels that were provided was filthy and looked as if they had been used. The bathroom was not clean nor swept properly.
Stayed 1 night in Jun 2021
Response from Manager on Jun 30, 2021
Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. I´m sorry if we missed the mark during your stay. Thank you again for your feedback!

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
The property was convenient but the parking was tight. It's apparently going through some type of remodel and old couches were outside near the dumpster. When I checked in the front lobby was stacked with packages of things they were obviously going to use to renovate other parts of the hotel. The room was supposed to be non-smoking but it was obvious that someone had smoked in the room previously. I probably should have complained but I was tired and didn't want to hassle with it.
Stayed 2 nights in Jun 2021
Response from Manager on Jun 16, 2021
Thank you for your assessment of our hotel and the facilities we offer. I am sorry to hear that you found parking to be inconvenient and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We try to accommodate everyone and offer the best parking possible but unfortunately, we don´t always manage to do so. Your insight is invaluable and will help us to better the quality of the facilities that we have on offer.

8/10 Good

Shawn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Manager on Jun 14, 2021
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

8/10 Good

Erica

Traveled with family
Liked: Staff & service
Stayed 1 night in Jun 2021
Response from Manager on Jun 14, 2021
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

2/10 Terrible

Jimmy

Stayed 1 night in Jun 2021
Response from Manager on Jun 12, 2021
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Manager on Jun 6, 2021
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Under remodeling. Nice staff.
Stayed 1 night in Jun 2021
Response from Manager on Jun 5, 2021
We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable and room was clean
Stayed 1 night in May 2021
Response from Manager on May 18, 2021
Know that your voice is of tremendous importance to us and we value your comments about our bed and your comments about our room. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't stay here!
Don't stay here ever! We were looking for a place to spend the night during travel and booked this place. Paid $110 for a non-smoking room and ended up in a room covered in cigarette Burns and other various stains on the comforters! The place is way more run-down than any picture would ever show online. Somewhat reminded me of a trap house! Sketchy people EVERYWHERE. We ended up handing the room keys back and looking for a different place to stay at 10 p.m. because we didn't feel safe even with the door locked.
Stayed 1 night in May 2021
Response from Manager on May 19, 2021
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty. Can’t say this enough. Drug addicts in the lobby , graffiti on the door of the room. Hair everywhere. Pubes on the soap left behind in the shower from previous guest. Rust on everything. Reeked of cigarettes damage on the walls. Stay away
Stayed 1 night in May 2021
Response from Manager on May 9, 2021
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

4/10 Poor

John

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a clean hotel...
Stayed 1 night in Apr 2021
Response from Manager on Apr 20, 2021
We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

2/10 Terrible

SANDRA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ever stsy again!
It was the worst experience, very deceiving as reported on Hotels.com. everything was missing, no iron, board, coffee and when i went to request an iron, i was told they couldn't find ait. Stained bedding, rust and dirt in bathroom. We were there for my son's funeral and it was the worst experience for my family. I will never stay in this place again.
Stayed 1 night in Apr 2021
Response from Manager on Apr 21, 2021
Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us a insights of your experience and gives us a chance to improve.

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021
Response from Manager on Apr 14, 2021
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

6/10 Okay

Tabatha

Disliked: Staff & service
The phones didn't work I'm disabled and made my reservations on line and room was not ready when I arrived had to wait 2hours longer so I had to leave and come back
Stayed 1 night in Apr 2021
Response from Manager on Apr 11, 2021
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our room. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

2/10 Terrible

Eric

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirtiest Room Ever!
The dirtiest hotel room I have ever stayed in. It looked like it had not been cleaned fir weeks. Chewing tobacco spit on the floor. I didn’t use the shower or sleep under the covers. Pulled the bed out to use the only plug in that worked in the room, I was horrified to see old socks and wrappers. Didn’t go any further. Was told only room for miles, nothing could be done. It’s a shame this hotel is allowed on hotels.com. The party gets started about 3am, people shouting and car alarms going off.
Stayed 1 night in Mar 2021
Response from Manager on Apr 3, 2021
I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.

6/10 Okay

John

Stayed 1 night in Mar 2021
Response from Manager on Apr 7, 2021
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was being renovated however it appeared paint had been cleaned up In Bathroom sink and was smeared in sink. With scraping it could be cleaned up. OurTv had no signal. The clothes rack was rusted. I could smell someone smoking somewhere and the smell was coming into our room and we had no fan (heat or air) blowing. Don’t know where it was coming from. Room had a musty smell when we entered. We were in a handicapped room just for FYI. The shower was great and the tile in bathroom was nice. If you need pictues of tv, rusted clothes rack and stained sink I would be glad to send them to you. We understand renovation and appreciate it but this did not come up to anyone’s standards.
Stayed 1 night in Mar 2021
Response from Hotel manager on Mar 22, 2021
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Worst
I did not even stay in this room. It was filthy. There were stains all over the couch, dirty rags in the bathroom, something was spilled all over the floor, and of course burn holes all over the comforter.
Stayed 2 nights in Mar 2021
Response from Hotel manager on Mar 11, 2021
Dear Guest, Thank you for staying at our hotel. We appreciate your feedback. We have noted your comment regarding cleanliness. The housekeeping staff has received additional training in the level of cleanliness required of them as our employees. We will ensure that all rooms are properly checked for cleanliness before checking in the new guest.I hope you will give us another chance to satisfy you the next time you're in the area. Sincerely, Hotel Manager

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Worst
I did not even stay in this room. It was filthy. There were stains all over the couch, dirty rags in the bathroom, something was spilled all over the floor, and of course burn holes all over the comforter.
Stayed 2 nights in Mar 2021
Response from Hotel manager on Mar 13, 2021
Dear Guest,Thank you for the stay.We regret for all the mess mentioned in the review.We shall check and take corrective steps to avoid such things in future,Shall appreciate your understanding.Sincerely,Hotel Manager