Ratings based on 55 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Nov 3, 2014
Cons: The quality of the bath towels could be improved. Also, breakfast foods should be replenished up until the time that breakfast ends.
Overall experience at this hotel was satisfactory.
for Familiesby A verified travelerfrom Charlotte, NC
Nice PlacePosted Nov 3, 2014
Pros: Friendly staff.
Cons: Wish the room was a bit bigger since we had a family of 5. It's not really a problem.
Location: Easy direct drive to Oxford, plus it was right off Highway 78.
The New Albany Holiday Inn Express was a great place to stay since all Oxford hotels were booked for our football weekend. It was easy to get in and out of, plus a direct shot between the two towns. Breakfast was good and simple, especially since it's free, hence no complaints.
for Familiesby eboniefrom Starkville
Usually BetterPosted Oct 31, 2014 on Hotels.com
We have stayed here several times and it's a pretty good hotel. The pancake machine was broken and that was depressing. We had to change rooms because the air conditioner wasn't blowing. These issues are not normal. Our stay wasn't that great this time, but it usually is.
for Getaway With Friendsby KJFfrom New Albany, Miss.
Posted Oct 28, 2014 on Hotels.com
It was perfect for what we needed. We were on a long trip south and rely on good night rests to keep us going and this hotel was ideal for that.
for Everyoneby A verified travelerfrom Florida
The facade was nice...Posted Sep 3, 2014
Upon first look we were really impressed, however once we started using the room it was a different story. We stayed 2 nights, separated, so in a different room each night. The first room was fine, although the floors were sketchy. The bathtub had an exceedingly slow drain. But the breakfast the next morning made up for it. Three days later our room non-smoking room was clean, although I almost choked from the smell of smoke in the hallway and there was a large wet spot on the floor. Thankfully this time the bathtub drained because the huge spray of rust that came shooting out of the faucet would have been gross to stand in. Breakfast the next morning was incredibly sparse. No fruit or oatmeal. I will say the staff was incredibly friendly though!
by A verified traveler
Posted Aug 19, 2014
I have expressed my review the first time but expedia didn't approve it. This is my 2nd review. ***Stay Away from this specific Hotel*** In the meanwhile I will Never use expedia since they didn't approve my 1st review even though I didn't mention any names and I did not violate their Review Policy.
Recommendedby Karenfrom Illinois
Room was goodPosted Aug 19, 2014 on Hotels.com
Bed was comfortable. Seems like hotel was remodeled a bit. Everything was clean. But tub needed some scrubbing of mold in grout around it. Otherwise ok place to stay. Micro refrigerator whenever you pulled on door handle whole fridge came with it
Recommendedby Stanfrom Winter Haven, Fl
Posted Aug 14, 2014 on Hotels.com
for Familiesby A verified traveler
ok for what we neededPosted Aug 7, 2014 on Hotels.com
Stopped for a night as a half way point for our road trip. Did not have a roll away bed for our third child. All three were being used.Probably should have reserved one. Our daughter had to sleep on the floor, which had stains, but hotel staff brought extra pillows and sheets for her right away. Free breakfast was wonderful
Recommendedby Dawnfrom Missouri
Fantastic!!!Posted Aug 6, 2014 on Hotels.com
Best hotel we have ever stayed in. Very clean, courteous staff, excellent breakfast. All for an excellent price.