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Reviews of Alexandra

3 out of 5
Alexandra
Lungo Dora Napoli, 14, Turin, Piedmont

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 51 reviews" "
Rating 8 - Good. 22 out of 51 reviews" "
Rating 6 - Okay. 12 out of 51 reviews" "
Rating 4 - Poor. 3 out of 51 reviews" "
Rating 2 - Terrible. 1 out of 51 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from giuse on Oct 30, 2019
Thank You.

4/10 Poor

John, Cannock

Disliked: Room comfort
Very poor standard and below par service.
Front desk man was trying to do about 5 things at the same time and although I'm sure he thought he'd got good customer care / patter, I found it annoying and dis-courteous that he was flitting between people and paperwork while dealing with me. Not professional customer service in my very well travelled opinion. Wasn't helpful when I asked about our location in relation to restaurants etc... Just shoved a photocopy of a map at me and walked off. I had to call him back and ask where we were and for directions, to which I got a half answer. The bed was rock hard and uncomfortable, as was the pillow. I had hardly any sleep the first night. To be fair, when I complained, they did change me room, but it was exactly the same and I didn't sleep night two either. The view from both rooms resembled a war torn city... a real mess. Breakfast was quite poor too and the general feeling of the hotel was not comfortable. I can't see where the good reviews of this hotel have come from, and I certainly will not return.

6/10 Okay

Chris, Milton Keynes

Liked: Cleanliness, staff & service, room comfort
A modern, clean and comfortable hotel.
This modern hotel is situated five stops from the centre on the bus number 11 which stops two minutes away. The rooms are very modern and spotlessly clean.On checking in, you are given a remote control for the tv box but the set up is temperamental and I had to seek assistance from staff to get it to work.The showeroom has a fierce and hard to regulate shower. Bizarrely, there is a clear glass window, covered by a vertical blind between the showeroom and the bedroom. The WiFi is very fast. There is a small bar from which items may be purchased by contacting reception. A cold buffet breakfast is available. Although the range is not huge, it is adequate. All staff were very polite and helpful. The major drawback is the unsalubrious area around the hotel. Local winos and youths congregate on a bridge opposite the hotel and sometimes their ravings go on into the night.

6/10 Okay

Sophie, Syd

Liked: Cleanliness
Disliked: Property conditions & facilities
Clean hotel in dodgy area of Turin
Don't get me wrong, this hotel is clean and fine for the price you pay, however it is out of the centre of Turin, in a questionable area. My husband and I would not recommend walking around the hotel after dark, as just across the road there is a bridge where some shady characters seem to loiter and also each and every morning we would wake to find broken beer bottles along the front of the hotel. Additionally, I cannot say that the breakfast which was included, would sustain anyone. There was very little food, options were limited and we ended up buying breakfast at a cafe in the centre. Probably wouldn't book this hotel again, nor recommend it.

10/10 Excellent

elh, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, very good and friendly staff

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel,great staff and clean room

6/10 Okay

David, UK

Liked: Cleanliness, property conditions & facilities, room comfort
The Alexandra Hotel in Turin
Half decent budget hotel in expensive Turin. A 10-15 minute walk into the city centre Breakfast not brilliant but you cannot complain because of the price Hotel room was clean and comfortable A little noise from outside during the night Overall good value for the money I paid

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maybe out of the way a bit..
Easy on street parking, All you need if in transit, and quiet location. = a bit of a walk for a restaurant! But only 5--10 minutes. over the brook up Corsa Giulio Cesare, across the big sqare and there is great choice. Bank on the corner, so arriving with no cash was not a problem.

8/10 Good

Mary, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alexandra Hotel-Turin
Very friendly & most helpful staff. Hotel 15min walk to shopping & attractions.Parking in hotel under ground. High standard room with all facilities. Buffet breakfast excellent. Highly recommended.

6/10 Okay

Taz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, rough neighborhood
The hotel is very clean & quite. The people were pretty helpful. The rooms are small (like many Euro hotels). Pretty close to the in-city train. The neighborhood is not good. A very uncomfortable area to walk in after dark, very few restaurants in the area & no bars that most people would want to stop at. About a 15 minute walk to the town center, no cabs around. The room came with a very nice breakfast.

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, room comfort
Not impressed
While this hotel was clean and recently updated on the inside, with a couple of multilingual staff members, it was not the "nice" hotel we'd hoped for. It's in a bit of a run-down area with a shabby exterior. The description of a nice view was deceiving. If I had to go back to Turin I'd maybe stay there again, but I wouldn't purposely go out of my way again to go to this hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOCATED ON THE RIVER PO BUT MUST RIDE BUS OR TAXI TO GET TO CITY CENTER
THIS HOTEL WAS A GREAT SURPRISE - FOR THE MONEY IT WAS OUTSTANDING - THE FEATURES IN THE ROOM WAS EXCEPTIONAL - IF YOU WANT TO BE NEAR THE CITY CENTER THIS MAY NOT BE THE HOTEL FOR YOU HOWEVER IT IS A SHORT BUS OR TAXI RIDE TO CITY CENTER. IT IS RIGHT ON THE RIVER PO WAS IS A GREAT VIEW. THE INCLUDED BREAKFAST WAS TERRIFIC WITH A GREAT STAFF. WE WOULD CERTAINLY OG BACK TO THIS HOTEL.

8/10 Good

Anonymous

Liked: Cleanliness
Hotel is in a dodgy area with
Hotel is in a dodgy area with a lot of drug addicts on the river bank opposite, however the tram and bus stops are only 2 mins from the front door. It is over 1km from Dora Station so don't try walking for the airport train if you have luggage. The air con was not operating in mid April and I found the room very warm esp in the mornings. You get what you pay for.

10/10 Excellent

Fabio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posizione strategica
Ho scelto questo Hotel perché molto alla sede in cui mi dovevo recare per lavoro. La struttura è situata in un quartiere un po' degradato, ma le cose cambiano appena attraversato il fiume. In zona è sempre disponibile parcheggio libero (fatto rarissimo a Torino) infatti ho posteggiato a pochissimi metri dall'hotel. Le camere sono molto ordinate, pulite e calde. Nella mia camera singola il bagno era molto grande e pulito. La camera era al sesto piano quindi molto silenziosa, perché non si sentiva il traffico sottostante, e molto panoramica. Per una singola il prezzo è molto interessante. Tornerò sicuramente
Panorama dal balcone
Stayed 1 night in Feb 2020
Response from La Direzione on Feb 18, 2020
Gent.mo Fabio, la ringraziamo moltissimo per le belle parole spese, per noi motivo di orgoglio e soddisfazione. La camera a lei assegnata, al sesto ed ultimo piano, è tra le più belle disponibili, e normalmente viene venduta in caso di prenotazione di camere superior, ma talvolta può capitare anche a chi ne ha riservata una di categoria standard. Ci auguriamo di riaverla presto nostro gradito ospite! Cordiali saluti Hotel Alexandra

8/10 Good

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
The Hotel and the rooms are in good condition and the breakfast is Ok. The coffee is not good, but the rest is fine. A tram/bus stop is nearby and the staff was friendly and helpful. Overall it's good value for money.
Stayed 2 nights in Jan 2020

10/10 Excellent

cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

didier

Business traveler
Liked: Cleanliness, staff & service
Ok, mais pas côté rue
Apres une premiere nuit trop bruyante coté rue, la 2eme nuit a été plus reposante côté cours
Stayed 2 nights in Oct 2019
Response from Staff on Oct 17, 2019
Bonsoir de l'hôtel Alexandra, nous vous remercions de votre avis et prenons note de ce qui est écrit. Dans l’attente de vous accueillir à nouveau, nous vous souhaitons une cordiale bienvenue. A bientot Hotel Alexandra

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Nonostante sia considerato come accessibile ai disabili, non è propriamente così. Per quanto concerne il personale, professionale sì, ma un sorriso ogni tanto non guasta.

8/10 Good

Mels, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel grazioso ed economico
Abbiamo soggiornato nell'Alexandra hotel per una sola notte. Le camere sono perfettamente conformi alle foto caricate. Lo consiglio!

4/10 Poor

Marek

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PAS MAL
IDEAL HORS MI LE QUARTIER QUI FAIT UN PEUT PEUR

10/10 Excellent

Tiz, Schio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grazioso hotel nella periferia nord di Torino
Hotel Alexandra Lungo Dora Napoli Torino: tutto eccellente, purtroppo durante la notte, nelle strade adiacenti all'hotel, si verificano schiamazzi a non finire fino alle 4 del mattino circa che sono creati da extracomunitari ubriachi e mi fermo qui..... Non credo che sia sicuro passeggiare nelle strade adiacenti durante la notte.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service

8/10 Good

Lori, Ferrara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
albergo grazioso, ben servito dai mezzi pubblici
comodo da raggiungere coi mezzi pubblici, ma in una zona poco illuminata. Personale cordiale, stanza confortevole

8/10 Good

Leonie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Prima hotel maar niet echt in het stadscentrum
Prima hotel, schoon en netjes maar verder dan het centrum dan gedacht. Lopend minimaal 20 à 25 minuten. Met het openbaar vervoer goed te doen als je dit een beetje onder de knie hebt.

8/10 Good

Teo, Padova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consiglio
Buon hotel, pulito , personale cortese e disponibile. Abbastanza centrale, in 20 minuti a piedi sei in centro...

6/10 Okay

Daniele, Bergamo

Liked: Cleanliness
Bello ma in un quartiere pessimo
Hotel moto bello internamente, discreto, pulito, staff cortese. L'unica pecca è la posizione nel quartiere più malfamato di Torino, dalla finestra puoi vedere gente che sta notte e giorni sulle scalinate del ponte a spacciare e a consumare dosi. Poi se per caso ti aggiri per il quartiere scopri subito di essere l'unico italiano e puoi notare che vicino ai marciapiedi e nei parcheggi ci sono solo vetri di macchine frantumati e auto palesemente rubate con ruote bucate e mezze smontate. Consigliato per chi viaggia per lavoro ma non per famiglie con bambini al di sotto dei 12 anni.

10/10 Excellent

veronica, catania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consigliatissimo!
Personale gentilissimo, pulizia, ottima colazione, zona centrale

8/10 Good

matteo, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo Hotel
Il rapporto qualità prezzo è davvero buono. Personale gentile, la colazione non è troppo abbonante ma è comunque ottima

10/10 Excellent

gianmarco, Montesarchio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo compromesso qualità prezzo
ottimo hotel,ideale per soggiorni brevi,camere molto confortevoli fatte bene

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molto bene per un breve soggiorno
Sono stato molto bene: buona la colazione, eccellente la camera. La zona forse non è il massimo, ma sull'Hotel davvero nulla da dire.

10/10 Excellent

Marco, Verona, Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buon rapporto
Stanze piccole (ma è normale per la città) ma tutto nuovo e curato

8/10 Good

Alessandro, Trieste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL CONSIGLIATO
Hotel assolutamente piacevole, senza grosse pretese, ma molto pulito e silenzioso. Wifi con discreto campo, colazione più che sufficiente. Rapporto qualità prezzo davvero ottimo.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Alexandra ligger for langt væk fra alting
Enenste parkeringsmulighed er hotellets garage, som er meget dyr.

8/10 Good

Hugo, Grave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alexandra hotel, Turijn.
Het hotel is keurig en ligt behoorlijk gunstig t.o.v. het oude centrum van Turijn. De kamer is geheel op orde en ziet er keurig uit. De onbijtzaal is sober en zakelijk ingericht. De prijs/prestatie van dit hotel maakt het zeer geschikt voor een toeristisch verblijf in Turijn.

2/10 Terrible

Verified traveler

Disliked: Cleanliness
RESPONSABILI TRUFFALDINI
I RESPONSABILI DELL'ALBERGO HANNO APPROFITTATO DELLA MIA BUONA FEDE PER IMPORMI DEI PAGAMENTI ESOSI SENZA RILASCIARE RICEVUTE

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
pour 1 hotel 3 etoiles, chambre
pour 1 hotel 3 etoiles, chambre 402, possede 1 volet cassé qui ne ferme plus, 1 seule chaine tv sur l'ecran tv, un parking ferme etc....

10/10 Excellent

Erica, milano, italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lo consiglio
ottima posizione, camera confortevole per una breve sosta a Torino lo consiglio.

8/10 Good

f, Verona

Liked: Cleanliness, staff & service, property conditions & facilities
Discreto e conveniente
Il rapporto qualità/prezzo è buono. Il parcheggio è molto vicino. Buona la prima colazione. Gentile e disponibile il personale.

8/10 Good

R, Suisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situe
Bon hotel de passage. Petit dejeuner peu varie. Personnel agreable et de bon conseil.

8/10 Good

c, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel accueillant
on a ete tres bien accueilli. les hôtes parlent tres bien le français. ils sont tres serviables. les chambres sont charmantes, propres et agréables, tout comme la villes

8/10 Good

Andrea, Udine, italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consigliato!
Hotel molto pulito, posto auto, di recente ristrutturazione internamente, con personale molto cortese e disponibile. Unica pecca il quartiere dove si trova: la sera non è ben frequentato e bisogna stare attenti.

8/10 Good

B, belgique TUBIZE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OUI
parfait pour visiter Torino a +/- a 1,5km du centre tram a proximité,bus ou a pied a recommander sans soucis+ petite trattoria a proximité on mange tres bien

8/10 Good

A, Lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
L'hôtel est très bien placé. Vous êtes à 5-10 minutes à pied du centre de Turin. Si vous ne voulez pas marché, les arrêts de bus et de tram sont à la sortie de l'hôtel. La chambre est propre, bien équipé (climatisation, mini bar, ...). Le petit déjeuner est compris dans le prix de la chambre et celui-ci est conséquent. Je recommande cet hôtel pour tout ceux qui veulent visiter Turin.

10/10 Excellent

Biagio, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buon Albergo
Pulito,ben arredate le stanze,accoglienza del personale ottima,anche per consigli su ristoranti e trasporti cittadini,buono il servizio di colazione.

10/10 Excellent

Angela, PALO DELL COLLE (BA)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
da consigliare
ottima posizione a pochi metri dalla fermata dell'autobus e quindi 5 minuti dal centro. ottimo confort in albergo e massima pulizia: cambio quotidiano della biancheria da letto e bagno. Ottima colazione e personale gentilissimo.

10/10 Excellent

J, Fully

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recommander
Accueuil agréable et professionnel. A 15 min à pied du centre. Chambre propre et bien aménagée. Petit déjeuner correct.

8/10 Good

D, Luxembourg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo rapporto qualita prezzo
L'hotel è molto ben situato, comodo da raggiungere e tranquillo (niente rumori molesti nè dall'esterno nè dall'interno). Il centro storico di Torino è a due passi. Il personale è molto gentile e efficiente.