Reception

Reviews of Blu Hotel, Sure Hotel Collection by Best Western

4 out of 5

Reviews

8.2

Very Good

Rating 10 - Excellent. 105 out of 352 reviews" "
Rating 8 - Good. 175 out of 352 reviews" "
Rating 6 - Okay. 50 out of 352 reviews" "
Rating 4 - Poor. 15 out of 352 reviews" "
Rating 2 - Terrible. 7 out of 352 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

katia, orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stsff
Stayed 1 night in Dec 2023

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2023

8/10 Good

Carole

Liked: Cleanliness, staff & service, room comfort
Good hotel good value for the price with good breakfast. A bit far from downtown, but a metro within a km.
Stayed 3 nights in Sep 2023

10/10 Excellent

Andriy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Underground station is very close and there is small mall near by. Hotel has free parking on-site.
Stayed 2 nights in Jul 2023

4/10 Poor

Wen

Stayed 1 night in Sep 2022

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Torino stay.
Was a very excellent stay. Room was very nice and the staff were very friendly and helpful. Restuarant was top notch and food was very good including the free breakfast. Will stay again when in Turin. 😊😊
Stayed 1 night in Nov 2021

10/10 Excellent

Faran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised. Free parking on site; a few miles to the city centre of Turin, but good access via car. Hotel staff were lovely, especially the lady who was working when we checked in (forgotten her name!). The room was large family room, and the bathroom and room were spotless. Hairdryer etc all in with plenty of soap and shampoo etc Even dug out a converter for us to use whilst there
Stayed 1 night in Sep 2021

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant reception team. I messed up by booking 2 rooms instead of 1, both non refundable. The hotel manager spotted this and immediately sorted it out and got me refunded via Hotels.com. Definitely on my list of go to hotels in Turin area of Italy. Five stars for service and honesty. Another star for the food which was excellent.
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near to the end of the Metro
We booked here because of the easy parking and proximity to the Turin Metro station, along with easy access to the main motorways. We were upgraded to a room with a loft sleeping area. It was very nice, and comfortable. Overall, our impression was that it was a high quality hotel, with staff that clearly were trying hard to make the stay as nice as possible. The internet in the rooms wasn't great - it kept dropping out and only gave a strong signal in a few parts of the room. While we were there, the hotel restaurant was closed - probably because of COVID. But there were plenty of places to eat nearby. The Metro station is about 10 minutes walk away. Overall, a good experience.
Stayed 3 nights in Oct 2020

10/10 Excellent

Ioan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

alessio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima base per visitare Torino
Tutto perfetto, ottimo hotel piuttosto vicino dalla metropolitana. Buona alternativa per visitare Torino a prezzi non esorbitanti
Stayed 4 nights in Dec 2019

10/10 Excellent

HEIKO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was only a one night B & B stay. Hotel good, staff helpful. Location ok breakfast good, with fair amount of choice
Stayed 1 night in Aug 2019

8/10 Good

Marc, dalston, GB

Traveled with partner
Liked: Cleanliness, staff & service
La stanza era molto pulita,siamo stati bene e rilassati.grazie mille
Stayed 2 nights in Apr 2019

8/10 Good

Young Benjami

Liked: Staff & service, property conditions & facilities, room comfort
Easy to locate from the motorway
Compressively, the hotel was better than the one of the same category I had stayed in a few nights before, the was a good deal for the money.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Juan M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean place in Torino
Nice and clean room, good service, excellent breakfast. Relatively close to Torino, about 20 minutes from Torino center. Closest metro station is Paradiso, I recommend taxi from Torino Porta Nuova o Porta Sousa, as there was no taxi available in Paradiso station and it is a long walk with luggage from the station.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
facility is bit old but the superior room is good with balcony. The male staff at the reception desk are not as patient as the female staff ^_^

4/10 Poor

Rami

Disliked: Staff & service, property conditions & facilities, room comfort
Blu Hotel - Torino | Review
I would consider this hotel to be well below average. There's not much happening around the hotel. The rooms are very old and the bed is barely comfortable enough for a good night sleep. The hotel will do if you need somewhere cheap to stay for a day but I wouldn't recommend it for more than a day. The service was fine and besides the fact that there is no air conditioning starting in October, I don't have any specific complaints. It is just that it is an average hotel at best with minimal expectations. It is about 17 kilometers away from the airport and about 7 kilometers away from Juventus stadium. 9 KMs away from city center.

6/10 Okay

Verified traveler

Liked: Cleanliness
Good hotel outside the city center
Good hotel, but a 10 minute walk from the closest metros (Paradiso or Fermi). Not the best choice of you're looking for something near the city center. Room service did a great job cleaning and replenishing supplies. The free breakfast was great. The wifi was a bit spotty, but generally worked ok. I wouldn't rely on the wifi to use Skype or another demanding Internet application. The only thing that turned me off was the attitude and poor work ethic of one of the reception employees (all the others were lovely). When I asked him if he could look up how to get to Bergamo airport, he waved his hand toward another area of the lobby and said "you can use the computer to look it up. I'm working right now." He didn't help me with that at all, even though that too would have been part of his job. Overall, our stay at Blu Hotel was pleasant, though.

4/10 Poor

Richard, Paulette&Bouchee, Menton, France

Liked: Cleanliness
Feeling Blue about staying at the Hotel Bu
The hotel was located in an industrial zone so there wasn't much to do near by. The restaurant was very good and our waiter was very friendly.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

alexandra, chester

Liked: Staff & service
Ok
Nice place. Brilliant location for my purposes. Very good breakfast. Did find some dripping red marks in the bathroom which concerned me a little bit and had to request to change room after the second night as was close to the reception area and was quite noisy. I am thinking of going back for work purposes and would stay there again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SamJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

IMR, Mexico

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not a four star
The hotel did not meet what was in the decription . It is classified as 4 stars and I would give it 2 stars. Even in the hotel there are places that has a logo with only 3 stars. Very difficult to find. Is in an industrial area. The girl at the reception "barked and growled" at me and threw the key at me. Did not give me any information about the hotel such as where was the elevator. You have to go up one flight of stairs to get to reception so if you have heavy luggage you have to drag it up there. Even though I asked if there was another way in with no stairs she said no. Later I found a back entrance. Would NEVER STAY THERE OR RECOMMEND IT

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Anna

Liked: Cleanliness
Disliked: Property conditions & facilities
It was just one night for business purpose

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great! We knew of a few things we wanted to see and do in Turin, but the staff gave us so much information and direction that Turin was one of our favorite destinations on our Italy tour and we wished that we had more time to spend there. The hotel is about a 10 minute walk from the metro station, but that will take you to the centre of Turin. The room was large and clean, the breakfast buffet had lots of options and the hotel had lots of space for parking.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff great, hotel reasonable not best location, air con not working at best

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Metin, Istanbul, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Irish Family
The hotel room was clean and comfortable. Breakfast was great.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Stay
I highly recommend this hotel. The staff was absolutely wonderful with us. The rooms were clean and worked perfect for what we needed. I traveled with children and the couch in the room made into bunk beds that the kids loved. The hotel is about a 600 meter walk to the metro that takes you straight downtown. They have a little buffet breakfast for you in the morning as well. If I ever go back again I will definitely stay at this hotel. By the way check out the Egyptian museum while you are there. That is the whole reason we went to Torino and it was worth it.

8/10 Good

magali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Zhitao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Paulo

Business traveler
Liked: Staff & service, property conditions & facilities
Estadia Dezembro
Correu dentro do esperado! Só não entendo porque foram retirados os 15 carimbos relativos à minha estadia! Obrigado.
Stayed 12 nights in Nov 2023

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, room comfort
Il soggiorno è stato molto gradevole.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Hanane

Stayed 1 night in Nov 2023

10/10 Excellent

jean-philippe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sejour super, accueil et confort au top ,petit déjeuner copieux et tres bon. proximité du juventus stadium et a 20min du centre ville de turin.
place san carlo avec le palais
Stayed 2 nights in Oct 2023

6/10 Okay

Julien

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel pour une halte. Chambre propre et personnel très bien. L’isolation était catastrophique! Nous avons eu droit à la discussion de nos voisins (qui ne hurlaient pas) de 0h à 2h et aux ronflements le reste de la nuit. Même pour une nuit je ne reviens pas.
Stayed 1 night in Oct 2023

10/10 Excellent

otavio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom, e com mercado e metro nas proximidades.
o quarto era grande e muito bom, mas o frigobar não funcionava. Cafe da manhã 7 euros por pessoa inclusive criança. Não muito distante do metro foi um bom hotel. O mercado COOP era fantastico.
Stayed 2 nights in Oct 2023

6/10 Okay

Sonia

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

8/10 Good

sylvain

Stayed 2 nights in Jul 2023

10/10 Excellent

Anette

Stayed 1 night in Jul 2023

4/10 Poor

Louis

Traveled with family
Disliked: Staff & service, property conditions & facilities
nous avons pris cette hôtel entre autre pour le restaurant sur place, qui malheureusement était fermé ce dimanche soir, la chambre est a refaire, taches sur la tapisserie, trou dans les rideaux, frigo qui ne refroidit pas, pas une chaîne TV en français même pas TV5 Monde, il est dit qu'il parle le français, mais à peine 5 mots. Bref, les 4 étoiles ne sont pas justifiées, sans parler de l'environnement. Heureusement que nous restions qu'une nuit !
Stayed 1 night in Jul 2023

8/10 Good

Franco

Stayed 2 nights in Jul 2023

8/10 Good

florence

Plus loin de Turin qu initialement pensé mais propre et très bon petit déjeuner. Un taxi dans le centre coûte 20€ aller. Week-end chargé ou les chambres avaient doublé de prix dans Turin du coup super option
Stayed 1 night in May 2023