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Reviews of Hotel Turin Royal

4 out of 5
Hotel Turin Royal
Corso Regina Margherita 249, Turin, TO

Reviews

7.4

Good

Rating 10 - Excellent. 37 out of 254 reviews" "
Rating 8 - Good. 119 out of 254 reviews" "
Rating 6 - Okay. 71 out of 254 reviews" "
Rating 4 - Poor. 24 out of 254 reviews" "
Rating 2 - Terrible. 3 out of 254 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Moh'd, Dubai

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

8/10 Good

seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Vitalii

Disliked: Property conditions & facilities, room comfort
Disappointing stay
Disappointing
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff
Rooms are a bit old and needs a facelift but overall it is a nice hotel and staff are very friendly and customer oriented
Stayed 3 nights in Oct 2021

8/10 Good

James

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Good Value In Torino
Nice place, great value, convenient to tram, bus, markets and shopping. Typical Italian hotel with good atmosphere.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to public transport, helps with travelling around the city
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the staff, they were great help. I also enjoyed how clean everything was
Stayed 2 nights in Jan 2019
Response from Direction dept. on Feb 12, 2019
Dear Guest, Many thanks for your feedback. We are glad that you appreciated everything during your stay. We hope to welcome you again. best regards

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
will not choose again
This is definitely not a 4 star hotel. The the cleanliness was ok so was the breakfast. The internet connection was very weak. The hotel charged for parking. There was no bath -and was told that most of the rooms have showers only.
Stayed 1 night in Jan 2019
Response from Direction dept on Feb 14, 2019
Dear Guest, We are deeply sorry about reading this complaint. We would like to thank you about breakfast and cleanliness but we would also like to inform you that we inform the client about our private parking and we provide prices everytime. Further, we have more rooms with shower than with bathtub, probably during your stay all these rooms were busy and we couldn't provide one to you. That's why we suggest everytime to write and ask, if you need or prefer something specific. Best regards,

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2019
Response from The Direction Dept on Jan 27, 2019
Dear Client, Many thanks for the great feedback. We hope to welcome you again at the hotel Royal! Best regards,

4/10 Poor

Verified traveler

Liked: Staff & service
Not good location
The location is not good. It’s far from the center and the neighborhood is not good. We took taxis because we weren’t confortable walking with the kids in the neighborhood
Stayed 2 nights in Aug 2018
Response from S. Leoni on Aug 15, 2018
Dear Sirs, We would like to thank you for your feedback following your stay in our hotel. We regret that you were not completely satisfied. We have taken your comments into account. Sincerely.

4/10 Poor

mark, england

Disliked: Staff & service, property conditions & facilities
Football hotel
States they are wheelchair friendly apart from the lift nothing on the ground floor is accessible you have to walk around the back of the hotel to get to the lift through the car park. States they have a restaurant but that's not open . Could not get a drink in the evening one night as Mr grumpy was on the desk .staff in general were not that friendly .
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Clean With friendly staff
Very good

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
sub par hotel in a fairly bad neighborhood
air conditioning didn't work (it was a very hot day) and when the staff was notified they said it was "too late" to fix it (it was 3pm)

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

6/10 Okay

Nana, Miami

Disliked: Room comfort
Terrible beds
The room size was good and clean but the bed was horrible, bad matress and terrible pillows.

4/10 Poor

Alex, San Jose

Disliked: Cleanliness, property conditions & facilities, room comfort
There are better places in Turin to stay.
I was disappointed with the hotel. I had a different expectation from the description on the website. The WiFi was too slow to be usable and overall the hotel was kind of grundgie. I change to the Turin palace hotel the second day and was much happier there.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair value-for-money hotel
The hotel is good for its price. It's not close to train station but if you know how to get there by bus, it's pretty easy. Friendly staff.

10/10 Excellent

Jeremy, Bournemouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Good help, and probably the most courteous and helpful receptionist I have come across in years of travelling

6/10 Okay

John Mason, Cannock, UK

Average with poor location
Title says it all really. Hotel was all round average, pillows were Rick hard and uncomfortable. Restaurant was expensive and limited menu, so went for a walk round to find a restaurant and there were VERY few, in fact the overall area wasn't great. Usually stay near the square and will do so again on my next trip.

6/10 Okay

abx, nyc

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
ok for its price
the hotel isn't bad considering the price. just a few things a bit disappointing like pillows very hard and parking ridiculously expensive

8/10 Good

MdF, Rome

Disliked: Property conditions & facilities
Comfortable staying with standard services
Several rooms require maintenance and a general refresh (fan coils, painting, ...). Good price in a location well connected with public transportation. Public and private parking available. Breakfast in the average.

8/10 Good

Chris, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Good location, rooms were clean and spacious, staff were pleasant. Beds were comfortable. Recommend.

8/10 Good

Waller, Suffolk

Good location
Perfect for the business traveller

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

Verified traveler

8/10 Good

Antonella

Liked: Staff & service, property conditions & facilities

6/10 Okay

Henrik

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Tired...
The first impression was that the hotel is a bit tired. The carpet, elevator etc. was worn; in the room the electric sockets was few and inconveniently placed - 2 out of 4 was not working. On the good side - the WiFi was working fine, and both service and the food was very good in the restaurant.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

8/10 Good

Joseph, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exeptional Customer Service
I travel twice a month on average and have never experienced such a warm and welcoming treatment from Hotel staff, throughout the entire stay. They make up for the minor deficiencies of the Hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Davide, London

Liked: Cleanliness, staff & service, property conditions & facilities
Good rate price/quality
Hotel not far from city centre and well serviced with local buses and trams. Very good rate room price/quality. Very friendly staff.

6/10 Okay

Marco, Luzern

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nettes Personal, Hotel jedoch in die Jahre gekommen und nicht gepflegt /erneuert. Zb fehlte in der Dusche eine von zwei Glastrennwände und wurde mit einer Stange und grausigem Duschvorhang ergänzt.
Stayed 1 night in Oct 2023

8/10 Good

Francesco

Business traveler
Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023

8/10 Good

Guido

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed/Letto: *** Room/Stanza: *** Bathroom/Bagno: ** Window Blinds/oscuranti: **** Sound Proofing/insonorizzazione: *** Sleep/Sonno: *** Internet connection: (not used) Confort: *** Staff/Personale: *** Breakfast/Colazione: (not used) Position/Posizione: ** Complimentary water: no Note: my opinions are based on the value for money payed. Nota: Il mio giudizio è basato sul rapporto qualità/prezzo pagato Suggestion to the hotel: bedsheets too small! *min, *** good *****WoW!
Stayed 2 nights in Sep 2023

8/10 Good

Jean-baptiste, Montargis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel well located and attendants are very nice and helpful
Stayed 2 nights in Sep 2023

10/10 Excellent

rosario

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

hilde

Stayed 3 nights in Dec 2022

8/10 Good

Linnea

Stayed 1 night in Sep 2022

8/10 Good

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

6/10 Okay

Matteo

Traveled with partner
Disliked: Property conditions & facilities
Die Zusatzkosten von € 10 für ein Frühstück pro Person investiert man besser in einer Bar der Umgebung als im Hotel.
Stayed 1 night in Apr 2022

4/10 Poor

Giulia

Stayed 1 night in Apr 2022

8/10 Good

Cecilia

Traveled with group
Lontano dal centro
Stayed 1 night in Apr 2022

8/10 Good

Giuseppe

Traveled with family
Liked: Staff & service
Struttura del hotel abbastanza retrò camere belle spaziose a abbastanza pulite! Le uniche pecche che non ti posso far pagare 17€ al gg il parcheggio dovrebbe essere incluso nel prezzo come la colazione. In totale hotel 4 stelle ma sinceramente ne toglierei alcune!!
Stayed 1 night in Mar 2022

10/10 Excellent

aldo

Stayed 1 night in Mar 2022

8/10 Good

Giuseppe, Carlentini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo rapporto qualità prezzo
Stayed 1 night in Feb 2022

8/10 Good

Greta

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Feb 2022

10/10 Excellent

Mattia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Francesca

Stayed 1 night in Dec 2021

10/10 Excellent

Magnus

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Hotel Royal on Dec 11, 2021
Gentile cliente, siamo felici che il soggiorno presso la nostra struttura sia stato di Suo gradimento. Nella speranza di poterLa accogliere nuovamente, ringraziando, porgiamo cordiali saluti,

8/10 Good

Austin Premalal Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021