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Reviews of Pacific Hotel Fortino

4 out of 5
Pacific Hotel Fortino
Strada Del Fortino, 36, Turin, TO

Reviews

8.4

Very Good

Rating 10 - Excellent. 360 out of 1002 reviews" "
Rating 8 - Good. 489 out of 1002 reviews" "
Rating 6 - Okay. 117 out of 1002 reviews" "
Rating 4 - Poor. 26 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Sholeh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Had a great stay
Stayed 7 nights in Nov 2023

10/10 Excellent

valentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to visit Turin.
The hotel is very nice and the service is great. I enjoyed my stay very much and it was in a very good walking proximity to the historic attractions.
Stayed 3 nights in Oct 2023
Response from G.M. on Oct 31, 2023
Dear valentin -, Thank you for your review. It is truly a pleasure hearing from our Guests who enjoyed their stay so much they decide to leave us an online review. Next time you are planning a visit to our city, we hope for the opportunity to meet and exceed your needs once more at Pacific Hotels. Sincerely,

10/10 Excellent

Ferdinand, Nice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's a really nice hotel to stay in. The reception were helpful and very welcoming. I recommend this hotel to everyone visiting Turino. For sure , next time we'll visit Turino I'll choose this hotel again.
Stayed 1 night in Oct 2023
Response from G.M. on Oct 31, 2023
And we look forward to welcoming you again! Kind Regards,

6/10 Okay

Frederic

Stayed 1 night in Jul 2023

10/10 Excellent

Gisella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

6/10 Okay

SAMIR, London

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall good, but definitely not a 4 star hotel Decent breakfast, though as a vegetarian, having no suitable veg hot wasn't great and the peas, which was the only hot item was touching the meat and the same utensils are being used, which isn't really acceptable. Rooms are outdated, and need renovation. Temperature in the room couldn't be controlled, and the TV is about 18 inches, which is pretty rubbish for a 4 star hotel. Similarly, no kettle/tea/coffee in the room, and 5 euro charge of you want this, which again for a 4 star hotel is poor. No amenities in the hotel, so again not sure why this is a 4 star. No gym, pool, spa, etc. Location is ok. 17mins walk from il Mercator. Buses to central Torino is a 11 minute walk, and the journey in total takes 25 mins. Staff were friendly, and helpful with regards to a late checkout. Overall and average stay, and definet room for improvement.
Stayed 3 nights in May 2023

8/10 Good

Dino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean. Disappointed that the bar was closed by midnight and there was nowhere close to go.
Stayed 1 night in Oct 2022

10/10 Excellent

Noam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Oct 2022

8/10 Good

Philippa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

snir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
highly recommend
The reception at the hotel is quick, the staff is very friendly, everything I asked for I got, the room is clean and the hotel is clean, room cleaning service and towel change every day, The room I got just like in the pictures on the website, rich and varied breakfast - highly recommend.
Stayed 3 nights in Jun 2022
Response from G.M. on Jun 22, 2022
Thank you!!!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptionally courteous, efficient, friendly and helpful' We did not like having to 5 euros pd for a kettle - and no milk. There should be information on the restaurant and bar in the rooms. There should be tourist information in the rooms.
Stayed 1 night in Feb 2020

8/10 Good

MARIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was really nice, had a small problem with Wi-fi but got resolved as they changed our room.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in quiet part of town. Rooms were good And breakfast was fine
Stayed 1 night in Feb 2020

8/10 Good

Shuai

Liked: Cleanliness, staff & service, room comfort
A worthy stay
The location is excellent. The facility is old but everything is very clean.
Stayed 1 night in Feb 2020

8/10 Good

Josef

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

RichardB., Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run hotel with an excellent breakfast buffet. Front desk staff are friendly and very helpful. Rooms are a decent size. Location is slightly out of the center but easily reachable by public transport which is frequent.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large and fairly charmless but a very good value. Close to the airport and yet $12 taxi to the historic center of Turin and close to public transportation. Fantastic breakfast!!
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious and clean. Exceptional value for money. 15 minute walk to city.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,.Excellent breakfast, helpful staff, very quiet near river.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Neil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedrooms clean and comfortable. I request rooms for 2 but could not choose twin or double and we got doubles. For the 1st night it was too late, but the 2nd night it was solved. One of the bedrooms at the last floor was noisy and we were offered another bedroom. Breakfast is ok. Location is fine, next to the train station.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean Hotel, good breakfast, helpful staff. Decor is a bit outdated but overall a good hotel
Stayed 3 nights in May 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
good location, decent room, bed comfy - but not a 4 star hotel. - no in-room coffee/tea maker/kettle - you could rent for €5!!! - minibar had free water, nothing else - air con didn't seem to cool the room breakfast was about the worst I have found recently. I like fresh fruit salad with cereal - this only had tinned fruit - or bowls of fruit to peel yourself. The cooked food was quite extensive but didn't look appetising. coffee from the machine at breakfast was ok, but for a 4* I would have expected the waiting staff to get real coffee from the barrista machine that was there but not used. The bar was small. There are 2 others apparently, but the only one in use was able to seat 8 people, and the bar staff was intermittently available - you had to go to reception to ask him to come to serve. Overall, Pacific Hotel Fortino - you could do a lot better....
Stayed 1 night in May 2019

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

maurizio, Nepean, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing choice for the rate. In a suburban setting...just a short Taxi hop to city center. Excellent service and facilities. My future home base in Torino!
Stayed 2 nights in Oct 2018

8/10 Good

Thelma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The welcome guy at the reception was very friendly and helpful
Stayed 1 night in Oct 2018

8/10 Good

Rajeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very good hotel with restaurant and bar in the - 1 level. Rooms are big, clean, comfortable and the staff is very friendly. Its around 3.5kms from Torino Central Station. It's rather cheap for the great service and comfort it offers.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turin stay
Nice local area and quiet but not far from shops and bars.
Stayed 5 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Comfortable, excellent breakfast. Friendly staff. Shower door leaked
Stayed 1 night in Sep 2018

8/10 Good

Erhard, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, clean, and excellent food!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 1 night in Jul 2018

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great breakfast but basic room.
After a very grumpy welcome, the rest of the staff were very friendly. The room was basic (definitely not 4 star) but fine. The breakfast was fantastic - so much choice for everyone.
Stayed 4 nights in Jul 2018

8/10 Good

TORINO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located about 25 minutes walk from the City Centre
Located about 7 minutes walk from Dora station and 25 minutes walk to the city centre.
Stayed 1 night in Jun 2018

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort
No bar or food before 6pm
The hotel is not in a great location, which is a bit run down and not entirely pleasant. On top of this, the walking times given on hotel.com are wildly optimistic, mostly half the time it actually takes to get to the places listed. The hotel has three bars, but none were open until 6pm, for food or drinks. After a 6hr drive, and arriving when it was raining heavily, I didn’t expect to have to leave my hotel and get soaked, just to have a much-needed beer! That said, the man on reception did at least offer me and my pregnant wife an umbrella, when sending us out into the rain, rather than finding some way to open a bar... The room was pretty solid, and the breakfast pleasant, too.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice old-fashioned hotel in residential area. Breakfast beyond expectations. Only one problem for me: they use too much detergent for bed linen... smell so strong, impossible to sleep.
Stayed 1 night in May 2018

10/10 Excellent

Graham, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
The Hotel was excellent value for money. A few minutes walk from the Dora Railway which runs direct to the airport for 3 euros. It probably takes 20 mins to walk in central Turin but it's a straight line. Hotel was clean, staff friendly. Breakfast had loads of options, I would definitely use it again.
Stayed 3 nights in May 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Shazza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
second time around
Loved this hotel so much in August 2017 that we had to come back again this month. Great location, fantastic food, restaurant staff amazing.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel is very nice. It’s very quite area. Staff was very helpfully.
Stayed 1 night in Apr 2018

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking foward to come again.☺

8/10 Good

mary, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was really nice except for the shower door (water leaks out when getting in and out). Staff brought me extra towels so that helped. Friendly helpful staff.. Nice restaurant with wonderful complete breakfast included
Stayed 6 nights in Mar 2018

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Pleasant Stay
Excellent Hotel - very clean and comfortable. Reasonably priced and secure parking at a good daily rate. This hotel is very well located for access to the airport and train station. Breakfast was really good - fantastic choice.

10/10 Excellent

Helen, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and excellent value
This hotel was a great find. Comfortable rooms, friendly and helpful staff, a lovely meal in restaurant and a very good breakfast buffet. Not far from railway connection to airport. It is about half hour on foot to main town centre but as we don't mind walking this wasn't an issue.
Stayed 2 nights in Jan 2018