Bar (on property)

Reviews of Hotel CHC Torino Castello

4 out of 5
Hotel CHC Torino Castello
Via XX Settembre 70, Turin, TO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 386 out of 573 reviews" "
Rating 8 - Good. 165 out of 573 reviews" "
Rating 6 - Okay. 18 out of 573 reviews" "
Rating 4 - Poor. 2 out of 573 reviews" "
Rating 2 - Terrible. 2 out of 573 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very helpful and courteous. Hotel is ideally situated for visiting the centro storico
Stayed 2 nights in Feb 2020

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
On balance I would stay here again...
Checking in was straightforward but I was not comfortable with the hotel presenting me with a proforma for me to sign in two places on which the reception staff was going to fill out the details later. I have no doubt it was an attempt to speed up the checking in process and nothing more sinister but even so.... A comfortable sitting chair in my room rather than something looking like a clear plastic garden chair would have been appreciated. Spacious well equipped bathroom There was a reasonable choice of items at breakfast. The hotel is very well located for most stuff in central Turin...shops, restaurants, museums etc
Stayed 2 nights in Jan 2020

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent central choice
Only a short overnight stay but very welcoming, warm and comfortable after a long journey. Convenient location for shops, restaurants and transport.
Stayed 1 night in Dec 2019

6/10 Okay

MAGNUS

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No heated water in the shower in the morning, toilet did not flush in the normal way so I had to ask reception who showed me the work around established. Personnel good though, service minded and polite. Over all, not a 4 star hotel in my view
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Clean, and Good staff. Parking problem because the hotel location is at the old town and not allowed to enter cars. This be solved only to park the car under tge city with almost 24 Euros per day. And to enter to this parking and go out you need to know which gates you have to use. Cameras everywherr. I prefer you ask the hotel staff to advice you and instruct you how to move in and out by car and to fill a police car entrance permission.
Stayed 3 nights in Nov 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Godwin borg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend it
Location is perfect. Service very good as is cleanliness
Stayed 4 nights in Oct 2019

10/10 Excellent

Jean

Stayed 2 nights in Sep 2019

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near City Center of Turin
Great location, staff was very friendly and helpful. Included breakfast with plenty of good choices. I was traveling solo. It was nice to have something so close to museums, shopping and restaurants.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Room was spacious with an extra room for seating/ tea and coffee making facilities.
Stayed 3 nights in Jul 2019

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Touring
All aspects of TownHouse 70 made it perfect for our 5 night stay. Could not have picked a better location. It is located where the walking street Garibaldi, with plenty of eating options, joins the Palace Square.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, excellent service, comfortable rooms with small balcony, good breakfast
Stayed 1 night in May 2019

8/10 Good

Jean, uk

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Turin
Townhouse 70 is an excellent place to stay in Turin. It is close to all the central sites of the city with lots to see and do From the moment you book in the staff can't help you enough. Our room this time was on the second floor and was a lot more noisy as it was an inside courtyard room ,we have been on the fourth floor before and never had any noise waking us up. But we shall be back again as we like the Townhouse 70 in Turin.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique is the location. Rooms are nice, modern style, staff very friendly. What disturbed us (for the second time) is that in the bathroom there was a nasty (rotten) smell coming from the water pipes. And, unlike usually, when I sat down at a sofa & table at the lobby (with a book) nobody asked if (and what) i wished to have a drink. (there were two employees at and around the reception that is in the same room as the lobby).
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location could not be better. Right in the center of town. Great staff, large rooms, spotlessly clean, fabulous breakfast.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location in town,easy to move around such big city like Torino.
Stayed 2 nights in Apr 2019

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip Really recommended Awesome location just by Piazza Castello Very professional sfaff
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Absolutely loved it. Modern and very spacious room. Central location.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
I liked its location in the centre of Turin. Its staff were very helpful.
Stayed 3 nights in Mar 2019

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Townhouse 70
Well located hotel near the Cathedral and main squares. Reception staff very helpful, decant sized and comfortable rooms. Good quality breakfast all limited choice. We stayed 3 nights and I would definitely recommend for a weekend visit to Turin.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very impressive with excellent service and amenities in the very best location for sightseeing.
Stayed 5 nights in Feb 2019

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Turin!
Great location, central and close to amenities. Good breakfast
Stayed 6 nights in Nov 2018

8/10 Good

Kikulla

Liked: Staff & service, property conditions & facilities, room comfort
When I arrived in the room it smelled very bad. The smell came from the bathroom. Fortunately before shutting up valuables I tested the safe. After closing it and figuring a code it showed an error message and I couldn’t solve it.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I had an amazing stay, I give the hotel full marks for location, staff friendliness and helpfulness. They really go out of their way to make sure your stay is as comfortable as possible, whilst giving you privacy. The breakfast was also very good. There are two things I felt could have been better. When I arrived, the shower was blocked but they fixed it as soon I as reported. What they didn't fix (maybe couldn't I don't know!) was the smoking! I specifically asked for a non-smoking floor. Yes, there was a sign preventing smoking on that floor, but alas it smelled of fresh smoke all the time, especially at night. I reported this but was never fixed. I guess it is hard for the staff to tell their patrons to obey their rules!
Stayed 5 nights in Jan 2019

10/10 Excellent

Marcus, Rome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the historic center with a very helpful staff. Very clean and comfortable. My go to place in Turin.
Stayed 2 nights in Dec 2018

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, very clean and modern, helpful and friendly staff
Stayed 1 night in Oct 2018

10/10 Excellent

Steffi, Canberra, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely hotel. It was my second visit and it was just as nice second time around. Good location, helpful staff, lovely rooms. I had a single room this time which had a nice entrance area for luggage and work and delightful french doors opening onto the courtyard. The bedroom also had french doors and a large single bed (nearly a double). Pleasant breakfast area with good selection. I would stay here again.
Stayed 2 nights in Oct 2018

8/10 Good

Heather, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great breakfast. Easy to Find. Make sure if you have ancar To let them know to arrange parking
Stayed 1 night in Oct 2018

8/10 Good

V, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Right in the heart of Torino. Room was large and comfortable.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short one night stay but good experience good location
Stayed 1 night in Sep 2018

10/10 Excellent

Simon

Nice room. Good breakfast. Very walkable location for all Turin has to offer. Great restaurants within 500 yards.
Stayed 2 nights in Sep 2018

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

ASHISH

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, very closed to most important turístic places (at walking distance). Modern, spacious. Delicious breakfast. Very recommended!
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost a 4
Great location, hip hotel, good enough breakfast and very good staff. All good, just know the rooms are basic and functional, comfortable, just nothing special. We stayed 3 nights and it was fine.
Stayed 2 nights in Jul 2018

10/10 Excellent

Mark, Nottingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking
There is help in the description but let me add my experience. They advise and so would i parking at the Santo Stefano car park a couple of blocks up. You'll also need to complete a form for driving in the centre. We arrived on a Saturday night at 9pm ish so getting a space in this car park was a pain, but if you wait at one of the barriers there's one in one out going on as people leave and arrive. It's likely a lot easier when everyone isnt out for the evening :) The hotel itself is really nice. The rooms contemporary and modern, with comfortable beds. Although after spending 12 hours in the car and driving over the alps that day I could have slept anywhere :) The only disappointment I had was the twin monsoon shower didn't have a hand shower. It's a personal preference and after the long day I had they still washed all the grim and factor 50 I'd coated myself in :) The balcony I had overlooked a courtyard, nothing spectacular, but nice, 'authentic' if I had to be pushed to describe it. The staff on reception were really helpful with the car parking details and had a quick and straightforward check in. I can't comment on location, what you're after in relation to the hotel is up to you. I needed a comfortable bed for the night and a shower and this hit the spot.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in the city
Great location, comfortable and clean room with a luxurious bathroom. Highly recommend!
Stayed 2 nights in Jun 2018

10/10 Excellent

Jean, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Turin
We love the townhouse 70 .They look after you from the minute you book in until the minute you book out nothing is to much trouble and they are always very helpful.
Stayed 1 night in Jun 2018

10/10 Excellent

ZIYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! Highly recommended!
Great place! Very clean and excellent service. The breakfast is also very good. The bed is big and comfortable. 15 mins walk from porta nuova train station. It’s absolutely worth the money we paid.
Stayed 1 night in May 2018

10/10 Excellent

renaissance2

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, very good breakfast, helpful staff, strongly recommended.
Stayed 3 nights in May 2018

10/10 Excellent

Gemma, Hampshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless hotel, lovely staff
Lovely site - close to everything we wanted, room excellent and everything clean/tidy. Staff amazingly helpful
Stayed 7 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location,. Room had comfortable king sized bed, coffee and tea, mini bar, sky tv, walk in double shower in bathroom, umbrellas in the lobby. The only negative was wifi not great. Had trouble getting signal even when i used my 4g
Stayed 2 nights in May 2018