Ratings based on 745 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom VA

Wonderful Resort

Posted Jan 21, 2015
Beautiful grounds and beach, nice rooms, relatively small resort and a great bar. Food is above average and all staff are nice yet some are fairly non plussed. Ive been to many a nice resort and the overall relaxing and beautiful experience is as good as you are good to get for the money.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom R

A+++

Posted Jan 20, 2015
I will definately return, best beach vacation venue I have be too. Great atmosphere, not over crowned, very well maintained and the staff went out of their way to make my vacation great. I'm planning on returning again next year.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for us!

Posted Jan 20, 2015
Cons: Only minor issue was our bathtub drain didn't stay open.
Great resort on beautiful beach. Room had great view, comfy bed, microwave, full size refrigerator, kitchen sink, excellent housekeeping. Great bar with daily happy hour and friendly bartenders. Free use of bicycles, paddle boards, Hobie Cats. Never had trouble finding a beach umbrella and lounge chair. The most friendly staff I've ever had. It'a a bit of a walk to the grocery store and some of the restaurants, but not a problem for us. I would go back in a heart beat!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great value

Posted Jan 19, 2015
Been here 5 times over the last 8 ? Years. Great value. The restaurant used to be a real jewel/asset to the property. Not so much anymore. Very expensive and very average. The hotel/grounds/price all add up to a good overall value nonetheless
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2015
Location: Great restaurants nearby
Really nice beach and pool. Needs a bar on the beach
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rhode Island

Quiet beach side resort

Posted Jan 13, 2015
Pros: right on the beach, quiet, very friendly staff.
Location: If you have little children I suggest you rent a car and go to Sapodilla Beach
Had a great week at the hotel with my family. Nice, clean one bedroom apartment w/ fully functional kitchen. Paid extra for an ocean view. I was a little dissapointed when the ocean view turned out to be more of an "ocean glympse" through a bunch of palm trees. I did not matter in the end as we were spent our time mostly out and about. The beach is beautiful, the waves can be a bit much for small children.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom concord, ma

Perfect low key spot

Posted Jan 11, 2015
First time on TCI. Loved it! Nice spot on the beach. Not crowded. Studio perfect for my husband and me. Restaurant food very good. Happy hour awesome! Can't wait for an opportunity to return!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle WA

Exceptional customer service & right on the beach!

Posted Jan 10, 2015
Pros: Location (right on ocean and close to grocery store, great food, good shopping and excellent beaches).
Cons: Snorkeling trip arranged through hotel was a bit of a mess but not the hotels fault, attention to detail and timeliness could be better ;-)
Location: Located right on the ocean with great beaches, within walking distance of grocery store, restaurants, cigar factory and shopping (Duty Free).
I was impressed when I arrived that I was met at the door, check in was easy and in the room a personalized letter welcoming me to my room and listed all of the info I would need for the spa, tours, dinner, etc. The staff (and people of Turks and Caicos in general) were exceptional and they truly value the tourists visiting the island fueling their economy. This is very evident in how each person treats you during your visit, including the airport. The hotel also offered bikes to use during the day which made getting around really easy. This hotel is right on the ocean and has beautiful beaches perfect for swimming (shallow for children) and great shells, sea life, critters and turquoise water as far as you can see. We had a great time snorkeling right off of the hotel beach and is within walking distance to a great grocery store, shopping, the Cuban cigar factory and many great restaurants. We ate at many different places, and each one was great. The hotel is also within walking distance to Jimmy's Dive Bar, which has THE BEST breakfast burrito and mojitos. We can't wait to go back and I would definitely stay at this hotel again, the customer service was exceptional and there was nothing negative about our vacation experience or the hotel. :)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Canaan,CT

Feels like home

Posted Dec 29, 2014
Pros: Everyone is so friendly. The location is perfect. Close to golf and quite a few of the restaurants we enjoy dining at.
Location: Golf, boating, dining.
Have stayed here many times. The rooms are so comfy and clean. We even had an oceanfront without asking. Maybe because we are repeat. Have stayed in studios and 1 bedroom. Love them both.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Alexandria, VA

Beautiful property, beach and wonderful staff.

Posted Dec 27, 2014
We stayed in a two bedroom suite which was very comfortable for myself and my two kids. A short walk from numerous restaurants and a Gourmet IGA made the location perfect. The staff was very nice and accommodating. The Pelican restaurant had a menu that even the kids liked, and there was plenty of choices.