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The Alexandra Resort

Princess Dr Box 622 Providenciales, Turks and Caicos Islands

Turks & Caicos resort on Grace Bay Beach

On Grace Bay
This resort along the powdery white sands of famous Grace Bay Beach provides uninterrupted vistas of the Atlantic from the north shore; the airport is 20 minutes away. Show more
Oceanfront dining
Attractions include 600 feet (182 meters) of private beach, freeform pool with swim-up bar, fitness center, lighted tennis court, Spa Sanay, and 2 restaurants.
Ocean-view living
All suites have furnished balconies or patios, hardwood furniture, porcelain floors, CD/DVD players, and complimentary wireless Internet access. Hide

GUEST REVIEWS

4.5out of 5

Expedia Guest Rating

87%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/24/2013. The check-out date cannot be after 06/24/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Luxury Beachfront 2BR Suite
One king platform bed in main bedroom. Two twin platform beds (can convert into one king bed) in second bedroom. One queen sofa bed in living/dining room. Mattresses topped by featherbeds and Egyptian-cotton linens. Balcony or patio with teak dining set, lounge chairs, ceiling fans, and close-up ocean view. Balinese-accented decor including mahogany and wicker furnishings. Four-chair dining set. Fully equipped stainless-steel kitchen with four-burner range, microwave, refrigerator, and granite breakfast bar. CD/DVD player. Bedroom TVs. Complimentary wireless Internet access. Two bathrooms with twin-sink pale-jade granite vanities, glassed-in showers, separate tubs, plus half-bathroom. Wood-paddle ceiling fans, air conditioning. Washer/dryer. Nonsmoking.
Luxury Ocean View Studio
One king bed or two twin beds (can convert into one king bed) with featherbeds and Egyptian-cotton linens. Balcony or patio with two-chair teak dining set, lounge chair, ceiling fan, and close-up ocean view. 740 square feet. Balinese-accented décor including mahogany and wicker furniture. Armchair/ottoman. CD/DVD player. Complimentary wireless Internet access. Stainless-steel kitchenette with microwave (no stove), compact refrigerator, and granite breakfast bar. Bathroom with pale-jade granite vanity, glassed-in shower (no tub), and extra-thick towels. Wood-paddle ceiling fan. Air conditioning. (No smoking indoors.)
Luxury Beachfront 1BR Suite
One king platform bed with featherbed and Egyptian-cotton linens. Queen sofa bed in living/dining room. Balcony or patio with six-chair teak dining set, lounge chair, ceiling fans, and close-up ocean view. 1,156 square feet. Balinese-accented decor including mahogany and wicker furnishings. Two armchairs and six-chair dining set. Cable TV. CD/DVD player. Complimentary wireless Internet access. Bedroom TV. Fully equipped stainless-steel kitchen with four-burner range, microwave, refrigerator, and granite breakfast bar. Bathroom with twin-sink, pale-jade granite vanity, glassed-in shower, separate tub, plus half-bathroom. Washer/dryer. Wood-paddle ceiling fans, air conditioning. Nonsmoking.
Deluxe Ocean View Studio Suite
One queen bed with featherbed and Egyptian-cotton linens. Balcony or patio with two-chair dining set, lounge chair, ceiling fan, and ocean view. 460 square feet. Armchair/ottoman. CD/DVD player. Complimentary wireless Internet access. Bathroom with earthtone granite vanity, glassed-in shower (no tub), and extra-thick towels. Ceiling fan, air conditioning. Nonsmoking.
Deluxe Ocean View 1BR Suite
One queen bed with featherbed and Egyptian-cotton linens. Queen sofa bed in living/dining room. Balcony or patio with four-chair dining set, two teak lounge chairs, ceiling fans, and ocean view. 1,054 square feet. Two armchairs and four-chair dining set. CD/DVD player. Bedroom TV. Complimentary wireless Internet access. Cable TV. Fully equipped stainless-steel kitchen with four-burner range, microwave, refrigerator, and granite breakfast bar. Bathroom with twin-sink earthtone granite vanity, glassed-in shower, separate tub, plus half-bathroom. Washer/dryer. Ceiling fans, air conditioning. Nonsmoking.
Deluxe Ocean View 2BR Suite
One queen bed in each bedroom with featherbeds and Egyptian-cotton linens. Queen sofa bed in living/dining room. Balcony or patio with six-chair dining set, three teak lounge chairs, ceiling fans, and ocean view. 1,513 square feet. Two armchairs and six-chair dining set. Fully equipped stainless-steel kitchen with four-burner range, microwave, refrigerator, and granite breakfast bar. CD/DVD player. Bedroom TVs. Cable TV. Complimentary wireless Internet access. Two bathrooms with twin-sink earthtone granite vanities, glassed-in showers, separate tubs, plus half-bathroom. Washer/dryer. Ceiling fans, air conditioning. Nonsmoking.
Deluxe Studio Garden View
One queen bed with featherbed and Egyptian cotton linens. 460 square feet. Furnished patio. CD/DVD player. Complimentary wireless Internet access. Bathroom with earthtone granite vanity and glassed-in shower (no tub). Air conditioning. Nonsmoking.
One Bedroom Deluxe Suite Garden View
One queen bed with featherbed and Egyptian-cotton linens. Queen sofa bed in living/dining room. Furnished patio. Four-chair dining set. CD/DVD player. Complimentary wireless Internet access. Cable TV. Stainless steel kitchenette with stove, microwave, compact refrigerator, and granite breakfast bar. Washer/dryer. Bathroom with twin-sink earthtone granite vanity, glassed-in shower, separate tub, plus half-bathroom. Air conditioning. Nonsmoking.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pets not allowed
  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Property Amenities

The Alexandra Resort's Orchid restaurant offers alfresco dining with international- and Caribbean-inspired dishes. The Beachfront Dining Deck serves lunch and afternoon cocktails with sunset views over Grace Bay. A popular barbecue night include live Caribbean music.

The resort has a lighted tennis court. An independent water-sports operator offers scuba and snorkeling excursions, scuba lessons, parasailing, and fishing adventures.

Wireless Internet access is complimentary by the pool and sun deck. The hotel completed a total renovation in October 2010.

  • Swimming pool - outdoor
  • Poolside bar
  • Swim-up bar
  • Swimming pool - children's
  • Concierge services
  • Fitness facilities
  • Restaurant(s) in hotel
  • Bar/lounge
  • Parking (free)
  • Business services
  • 24-hour front desk
  • Porter/bellhop
  • Security guard
  • Number of suites - 105
  • Gift shops or newsstand
  • Tour assistance
  • Medical assistance available
  • Dry cleaning/laundry service
  • Elevator/lift
  • Tennis on site
  • Wedding services
  • Internet access - wireless
  • Total number of rooms - 115
  • Number of floors - 4
  • Wireless (high-speed) Internet access - complimentary
  • Self parking
  • Year Built - 2005
  • Number of buildings/towers - 4
The Alexandra Resort, Providenciales,  Turks and Caicos Islands, Property Amenities Pool

Rooms

The Alexandra Resort offers 115 guest units (all nonsmoking) in 4-story buildings (named after orchids) with elevators. Decor, furnishings, and amenities vary from building to building.

All units include high ceilings, porcelain-tile floors, in-room safes (accomodate laptops), CD/DVD players, direct-dial phones, flat-panel televisions offering U.S. cable channels, complimentary wireless Internet access, refrigerators, microwaves, cookware/dishes/utensils, Gilchrist & Soames English toiletries, and ceiling fans in addition to air conditioning. Balconies and ground-floor patios come with ceiling fans, lounge chairs, and dining sets.

The Alexandra Resort, Providenciales,  Turks and Caicos Islands, Rooms Living Area

Room Amenities

  • DVD player
  • CD player
  • Climate control
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Ceiling fan
  • Air conditioning
  • Voice mail
  • Microwave
  • Refrigerator
  • Coffee/tea maker
  • Wake-up calls
  • Complimentary toiletries
  • Hair dryer
  • In-room massage available
  • In-room childcare (surcharge)
  • Electronic/magnetic keys
  • Cable television service
  • Window opens
  • Clock radio
  • Iron/ironing board
  • Cribs (infant beds) available
  • Balcony
  • Direct-dial phone
  • Daily housekeeping
  • Private bathroom
  • Cookware, dishware, and utensils
  • Flat-panel television
  • Wireless high-speed Internet access (complimentary)
  • In-room safe (laptop compatible)
  • ESPN
  • Ocean view

Dining

Mango Reef - Open for breakfast and dinner. Alfresco dining. International- and Caribbean-inspired dishes, including Ackee Quiche, Mozzarella Caprese, Conch Fritters, and Saffron Mussels, and the chef's own signature Shrimp Bisque and Grilled Grouper.

Beachfront Dining Deck - Open for lunch and afternoon cocktails. Sunset views over Grace Bay. Menu highlights include Caicos Conch Chowder, Caribbean Citrus Mixed Greens Salad, Provo Island Seafood Delight, and Grouper Sandwich. This restaurant Hosts the popular Island BBQ Night with grilled chicken, barbecued ribs, and live Caribbean music.

Swimup Bar - Located at resort's freeform pool.

The Alexandra Resort, Providenciales,  Turks and Caicos Islands, Dining Dining

Recreation

This resort lies on an unbroken seven-mile beach of powdery white sand along the Atlantic. A 125-foot freeform pool with swimup bar channels around a garden island. The pool deck includes an eight-foot-diameter toddlers' pool and is furnished with cushioned teak lounge chairs.

The resort rents kayaks and snorkeling gear. An independent water-sports operator offers reef and wreck scuba-diving and snorkeling excursions, scuba-diving lessons and certification classes, parasailing, and deep-sea, bone-fishing, and bottom-fishing trips. Use of the resort's two lighted tennis courts is complimentary.

Provo Golf Club, an 18-hole championship layout, is three miles east.

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Golfing nearby
  • Golf - driving range nearby
  • Sailing nearby
  • Scuba diving nearby
  • Personal watercraft
  • Snorkeling nearby
  • Motor boating nearby
  • Parasailing nearby
  • Horse riding/rental nearby
  • Fishing nearby
  • Swimming on site

Spa

Spa Sanay at The Alexandra Resort offers a wide variety of spa services and treatments including massages, facials, salt scrubs, manicures, and pedicures. Try a Vitamin C-infused facial or a Hot Stone Massage coupled with a reflexology treatment. Spa services are available in-room, beachside, or overlooking the landscaped grounds.

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at The Alexandra Resort

4.5
out of 5
avg. guest rating
Hotel service:
4.4
Hotel condition:
4.6
Room cleanliness:
4.8
Room comfort:
4.5
Location:
4.6
Neighborhood:
4.5
88%

of guests recommend

out of 33 reviews

Write a review of this hotel

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A Traveler from Oakland, CA
5.0
out of 5
Recommends this hotel
Posted Oct 26 2011

“Great Hotel!”

We really enjoyed our stay at the Alexandra Resort. The room was clean and comfortable, the pool is gorgeous and the beach is unbeatable. The Mango Reef restaurant was my favorite restaurant in Providenciales.

A Traveler from New Jersey
2.0
out of 5
Does not recommend this hotel
Posted Aug 7 2011

“Not impressed. Looks better in photos than service you receive”

Definitely will not go back again. Pool dirty. When you ask them to clean it the man cleans the sides of the pool, while the remainder of the pool has debris floating all over. When you need something done, the staff takes about 2 days to get it done. No towels available when you walk out to the pool... took about 30 minutes for them to get them. Not stocked always. Bartenders decide to make drinks you order, with other alcohol other than what you ordered. Overall, not impressed and do not recommend. The staff pretend they care but they really don't. Unfortunately I had a migraine headache for 2 days there... I called the front desk and they brought a big bottle of Ibuprofen to my door and handed me 4. The following day I called and apologized for bothering them, but If I could get a few more Ibuprofen until I got to the store and they response "they ran out" Funny, because the day prior it was a huge filled bottle. Please do not go to this hotel!! Also- no room service available.

Olga T from Nyack, NY
1.0
out of 5
Does not recommend this hotel
Posted Jul 29 2011

“smelly room”

The main problem we experienced is a strong odor in the room (probably chemicals). Especially our bed, the sheets & the pillows smelled so bad we couldn't sleep at nights. I was seriously considering to move out to another resort as the smell was unbearable. In addition, I suspect bed bugs there as I discovered several bites in the morning. The studio room is rather small but it was not a problem for us. The private terrace with a table and chairs is nice; it was lovely to have cup of coffee there in the morning. We enjoyed the kitchenette. However, the toaster did not work properly and the kitchen appliances were outdated. Housekeeping was inconsistent: one day the room was cleaned very well and before noon, another day it was cleaned ok, and at 4 pm; the shampoo, body wash, soap, & toilet paper were not replenished. Swimming pool area is beautiful and clean. The beach is gorgeous. If not smelly room & bed, and possibly bed bugs I would of recommend this resort.

A Traveler from Roanoke, VA
5.0
out of 5
Recommends this hotel
Posted Jul 22 2011

“Wonderful first trip to Turks and Caicos”

The hotel staff was very helpful and friendly. Keep in mind they are on "island time" and are not going to be in a hurry to do anything, but that is just their way. The grounds and buildings were all beautifully maintained and clean. The resort's restaurant, Mango Reef, is very good. The best deals are breakfast and lunch, dinner was a little pricey. My only suggestion would be that they have more live music. We were there 7 nights and they only had entertainment one night and he was not very good at all. We would go back to the Alexandra in a heartbeat!

Ashton B from York, PA
5.0
out of 5
Recommends this hotel
Posted Jun 7 2011

“Exceeded all expectations, it's simply Paradise!”

Just returned in late May from The Alexandra. WOW! This resort just surpassed all expectations I had. The location was perfect, the beach was absolutely breathtaking, and the service was impeccable! This was my first trip to the Caribbean, so I do not have anything to compare it to... but The Alexandra is just wonderful! The staff is so friendly whether it is at the front desk, house-keeping, or at the Mango Reef restaurant (The Alexandra's on-site restaurant). Located in between two extremely pricey resorts, you can't beat The Alexandra... you're on the exact same portion of Grace Bay Beach-- what more could you ask for? I loved the fact that it was really quiet and relaxing unlike some other resorts down the beach. I heard that during peak season it can be hard to find chairs or an umbrella, but we never had a problem. They even set up everything for you! If you want to take a day trip... Caicos Dream Tours picks you right up outside of the resort-- totally recommend it, it was amazing! Do the 1/2 day tour, its the perfect amount of time without being too exhausting! Just about a half a mile walk down the beach you will also stumble across a large reef that you can just go right out and snorkel on! How fabulous! I did not want to leave Turks and Caicos, and I most definitely did not want to leave The Alexandra Resort. HIGHLY RECOMMENDED!

Carolyn C from Boston, MA
4.0
out of 5
Recommends this hotel
Posted Apr 30 2011

“Alexandra Turks and Caicos April 2011”

We had a wonderful vacation. The hotel was great and so was the service.We had a 2 bedroom condo with an ocean view. The beach was incredible., not too crowded, and the water and sandy beach were spectacular. the Mango Reef restaurant had excellent food and was reasonably priced. It was a great place to spend our vacation with 2 teenage sons and a 5 yr old. There were many wonderful restaurants close by. It was a very relaxing trip. I would highly recommend this place!!

A Traveler from Usa
5.0
out of 5
Recommends this hotel
Posted Apr 22 2011

“We'll be back ASAP!”

Perfect location, clean, comfortable, friendly, great concierge service, good room rate, drinks very reasonable, close to great dining options, fun low key night life, can't wait to go back! The beach is gorgeous!

Area recommendations
Take the half day snorkeling island tour from the beach.
Larry S from Ashburn, VA
3.0
out of 5
Does not recommend this hotel
Posted Apr 9 2011

“there are many other better choices...”

Not at all what we were expecting, we travel to many places and this is a one star hotel. We had a beach view room, with some imagination you could perhaps see some blue through the palms, water or was that just the blue sky, not convinced it was the water! We were offered another choice of room, that one was even worse!! They did not have enough beach chairs or umbrellas, i do not like to get up at 7am on vacation to reserve one! When we returned to our room daily around 4 or 5, that is when they would come to clean and make the bed, very inconvient, all week we asked if they could come early, but request was not honored. Would not stay there again, there are many other better choices...

Getting around
Get a phone number for a "favorite" taxi driver, he will become your driver the whole week, call when paying restaurant bill and he will arrive soon after to take you back to hotel.
Dining
Many very good restaurants in the area, but plan to spend about $150 per couple each evening, without drinks.
Nightlife
You do not go here for nightlife since there is almost none, one small casino in the area.
Judy F. from Northern Illinois
5.0
out of 5
Recommends this hotel
Posted Apr 1 2011

“Paradise!!”

What a wonderful week! The staff at the Alexandra became our friends and we were sad to leave. The food at the Mango Reef was delicious! We ordered something different every night and didn't have an entree' we didn't enjoy. The pool was ,clean, the beach was beautiful with comfortable chairs and lots of umbrellas. Our room was comfy and very clean. We were forced to stay 3 extra days due to a strike at the airport in Provideciales. We were given a room upgrade and a significant discount. They couldn't have been more understanding and helpful in this unplanned extension. We will definitly go back!

cindy s from Illinois
5.0
out of 5
Recommends this hotel
Posted Apr 1 2011

“Relaxing Vacation”

We had a great vacation stay at the Alexandra. The staff was very friendly and helpful. The rooms and grounds are very clean!The atmosphere is quiet and relaxing which was exactly what we were looking for! We dined at the resort once for dinner , lunch and breakfast and always had a great meal! We rented a car which allowed us to try many places for dinner. I suggest picking up some groceries for an easy lunch or breakfast. The room had a microwave , refrigerator ,toaster and coffee pot that it made it easy to prepare a quick meal or snack. If your looking for a place with an active night life this wouldn't be a place for you. We found it was great to enjoy the night life at different places and come back to a quiet room!

The Alexandra Resort

Princess Dr Box 622 Providenciales, Turks and Caicos Islands

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Nearby Points of Interest

  • Sibonne Beach - 0.2 km / 0.1 mi
  • Salt Mills Plaza - 1.3 km / 0.8 mi
  • The Regent Village Shopping Mall - 1.4 km / 0.9 mi
  • Grace Bay Beach - 2.7 km / 1.7 mi
  • Turtle Cove - 3.6 km / 2.2 mi

Location Highlights

  • Marina nearby
  • On beach

The preferred airport for The Alexandra Resort is Providenciales (PLS-Providenciales Intl.) - 8.2 km / 5.1 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Providenciales, Turks and Caicos (PLS-Providenciales Intl.)

Area:

Grace Bay, Providenciales, Turks and Caicos: Grace Bay is a resort area comprising the northeast portion of Providenciales. Grace Bay Beach, the island’s most spectacular, is 12 miles long and protected by a healthy barrier reef. Scuba diving and snorkeling are popular activities. A casino and the country’s only golf course are here, along with restaurants and art galleries.

The Alexandra Resort

Princess Dr Box 622 Providenciales, Turks and Caicos Islands