Ratings based on 255 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
beautiful spa. Hotel staff were mostly terrific.Posted Jan 27, 2015
Front desk staff could have been more friendly. We had two dead mice in the suite and brown water in the bathtub. However, the management team looked after the brown water by fully replacing the hot water heater. Impressive!! It took them a little longer to remove the dead mice! We had to ask twice. Overall staff was helpful.
for Everyoneby A verified travelerfrom ottawa
Grace BayPosted Dec 15, 2014
Beautiful hotel. Slightly off the main drag so walking many places off the resort is not really an option. Rooms are beautiful. The beach is very nice but the beach about 2k into the center of grace bay is even better.... But still, it is turks and the beach blows most places out of the water.. Great facilities and very opulent finishes.
for Everyoneby A verified travelerfrom NYC
Beautiful luxury hotel in perfect locationPosted Dec 13, 2014
This hotel is really breathtaking. We were lucky enough to get upgraded from a junior suite to a one bedroom with a pool view. It was really incredible and surpassed our expectations. The hotel is very close to any restaurant you would want to go to and close to the airport as well. The pool, food and beach amenities were great. The staff was extremely friendly and accommodating. I wouldn't stay anywhere else in Turks and Caicos.
for Everyoneby A verified traveler
Everything you expect and morePosted Dec 7, 2014
Beautiful property on a beautiful island. Impeccably maintained, clean and inviting. The staff made you feel as if you were the most important people there. Five stars and more.
for Couplesby A verified travelerfrom Calgary
Beautiful location, excellent hotelPosted Nov 14, 2014
Room, pool, grounds, staff - all excellent. Beautiful facility design and well located for beach access. Included breakfast buffet was fantastic. Nice that use of kayaks, snorkel gear and SUP paddle boards were included. We also made good use of the loaner bikes at the hotel to tour around - they were in rough shape but worked great for the easy, flat riding on the island. Beautiful, clean, well appointed room (we had a "Junior Suite".) A great experience over all.
for Couplesby A verified travelerfrom NY
Best for Beach/Water. Staff below standardPosted Nov 9, 2014
Great beach and warm water in mid October. Best season maybe. Staff not nice and pleasant or helpful as one would expect from this hotel grade. Installations are great if you just want to stay in and relax. Great beach club/pool setup. Food choices disappointing specially at the main restaurant although setting is great. Not much you can do outside the hotel. Forget a dine out. But that's Grace Bay and I guess the whole of Turks & Caicos. If Hotel improve staff quality & training and improve food menus it would be top notch. Food & Service prices (tip always included) already are..
for Everyoneby A verified travelerfrom new orleans, la
Best hotel in Turks and Caicos!Posted Nov 8, 2014
We love T&C and this is the most fabulous hotel there. Posh, clean rooms, great food, EXCELLENT spa. Only cons would be a tiny fitness room and the wifi is horrible. Also the blow dryers in the rooms are awful and cheap. That said - I love it!
for Everyoneby A verified travelerfrom new york, ny
Gorgeous hotel in Turks and caicosPosted Nov 5, 2014
Booked a vacation to Turks and Caicos due to recommendations from several friends. After research we decided to reserve the regent palms. I am blown away by the hotel. The elegance, beauty and cleanliness is second to none. As we walk in we are greeted by very friendly and welcoming staff. A guide takes us on a tour to the resort before showing our room. We couldn't stop smiling when we entered the room. It was designed with beautiful decor and furniture. We had a kitchen , huge bedroom and gorgeous bathroom with every possible toiletry. It was spotless and things were organized flawlessly. The hotel has a gorgeous pool which swims up to the jacuzzi and restaurant. Food in all of the restaurants is delicious and prepared as if I'm dining in a 5 star French restUrant in nyc. Yes it's a bit pricey and they do add gratuity in the form of a service charge , but these type or vacations don't come cheap. The staff is very attentive and always respecting your presence and what you need. The beach is gorgeous and all non motorized water sports are free. Definitely recommend going snorkeling. I can go on and on but if you want a breathtaking resort in Turks and Caicos definitely stay in this one.
for Personal Eventby Wendy
Posted Oct 28, 2014 on Hotels.com
for Everyoneby A verified travelerfrom Boston, MA
Amazing resort on top rated beach!!Posted Oct 26, 2014
Pros: Loved the gorgeous room...loved the facilities and restaurants on site...The food was delicious...
Cons: It was pricey to eat and drink on the resort. A heads up planning could have helped prepare better...
Location: The dining options were plentiful even in the off season - there were tours and free things to do at the resort...:)
This resort was top notch. Great staff willing to help with whatever is needed. The grounds, rooms and facilities are immaculate. We enjoyed decompressing after our wedding in a relaxing, beautiful environment.