Lower Bight Road Bldg A, Grace Bay, Providenciales, Providenciales
Reviews
9.2
Wonderful
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We had a great week at West Bay
The property, beach and staff were amazing
While we would have preferred an additional dining location, the food was fresh and well prepared.
Good wine options.
Our favorite was the Friday nite beach BBQ dinner
Highly recommend West Bay
Thomas
Stayed 7 nights in Mar 2024
Response from Jennifer on Mar 12, 2024
Dear Thomas,Thank you for choosing West Bay Club and taking the time to write a review. We are delighted that you enjoyed your stay with us and hope to welcome you back soon.
Hello Joel,Thank you for choosing West Bay Club and taking the time to review your stay with us. We hope to welcome you back soon.
6/10 Okay
Nancy
Traveled with partner
Mar 6, 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We stayed at the west bay club in 2021 and had a fabulous time. My husband and I were so excited to return this year to celebrate his 50th birthday. We were really disappointed during our visit. The whole resort looked tired, both the rooms and the grounds. It was also not as clean as it used to be, with food on the floor of the breakfast area that had clearly been there since the night before. This was not what we were expecting for $1000 per night, especially after such a great visit in 2021.
Nancy
Stayed 3 nights in Feb 2024
Response from Angela on Mar 8, 2024
Hello Nancy,I wanted to thank you for taking the time to write a review. Your comments are very important to us. I am so sorry to hear that West Bay Club did not live up to your expectations. We make every effort to exceed our guests expectations and obviously fell short here. We would love to speak with you further regarding your concerns in detail and would value the opportunity to address these further with our team. If you would like to discuss this further please feel free to contact us.
The property was great and the staff helpful. Expedia I will never use a again
Joseph
Stayed 7 nights in Feb 2024
Response from Angela on Mar 8, 2024
Hello Joseph,Thank you for your review of your stay with us at the West Bay ClubIts so wonderful to read that you had a good time with us and that our staff was very helpful.We look forward to welcoming you back to the resort.
Thank you for choosing West Bay Club, we hope to welcome you back soon.
8/10 Good
Theresa
Feb 14, 2024
Theresa
Stayed 10 nights in Jan 2024
Response from Jennifer on Mar 26, 2024
Hello Theresa,Thank you for choosing West Bay Club and taking the time to give us a review. We appreciate your feed back and hope to welcome you back soon.
This was the first time we visited TCI and West Bay Club was a great place for us. One of the best beaches on the island. The included breakfast was very good and having Wymara right next door was nice. We dined there as well.
Marc
Stayed 3 nights in Feb 2024
Response from Angela on Mar 8, 2024
Dear Marc,Thank you for your review of your stay with us at the West Bay ClubIts so wonderful to read that you had a good time with us.We look forward to welcoming you back to the resort.
2/10 Terrible
Rita, Alexandria
Feb 7, 2024
Rita
Stayed 4 nights in Jan 2024
Response from Jennifer on Mar 20, 2024
Dear Rita,Thank you for choosing West Bay Club, we are sorry that we did not meet your expectations. We would value the opportunity to speak with you further regarding any issues you may have encountered your feed back is very important to us.
Hello Diamond,Thank you for your review of your stay with us at the West Bay Club.Its so wonderful to read that you had a good time with us.we look forward to welcoming you back to the resort.
Hello Sharon,Thank you for your review of your stay with us at the West Bay Club.Its so wonderful to read that you had a good time with us and that you enjoyed the service provided.We look forward to welcoming you back to the resort.
Dear Calleigh,Thank you for your review of your stay with us at the West Bay ClubIt is so good to know that you enjoyed your time with us.I hope to see you on another West Bay Club vacation in the future.Best Regards,
Dear Joe,Thank you for your review of your stay with us at the West Bay ClubIt is so good to know that you enjoyed your time with us.I hope to see you on another West Bay Club vacation in the future.Best Regards,
Hello Elizabeth,Thank you for your review of your stay with us at the West Bay ClubIt is so good to know that you enjoyed your time with us.I hope to see you on another West Bay Club vacation in the future.Best Regards,
Everyone was very friendly and not just in the resort but outside on the island as we went on bike rides. Hotel is very nice location and very close to other businesses.
Marcin
Stayed 5 nights in Jan 2024
Response from Jennifer on Mar 7, 2024
Thank you for staying with us we hope to welcome you back soon.
Very intimate property.Love the small intimate feeling of been like at a small private club. Very charming extremely relaxing. Wish the pool was closer to the beach and had more sun.
Very nice buffet breakfast included daily. Great staff and great service. Food quality was very good.
JEAN
Stayed 3 nights in Dec 2023
Response from jennifer on Dec 27, 2023
Thank you for choosing West Bay Club and taking the time to write a review. We are happy that you enjoyed your stay with us and hope to welcome you back soon.
The property is clean and beautiful. Excellent morning breakfast included. The staff is accommodating and attentive to guests. The resort has a very nice beach. The rooms are spacious.
Toysa
Stayed 8 nights in Dec 2023
Response from Jennifer on Dec 27, 2023
Hello, Thank you for choosing West Bay Club we are so happy to that you stayed with us and hope to welcome you back in the near future.
Very quiet with basic amenities and plenty of space on the beach. The beach/sand/water were just ok - if you’re looking for pristine white powdery sand and seaweed-free water go to the other side of Grace Bay. In-room Washer and dryer were convenient (except the dryer was rattling/noisy). The staff was kind and friendly.
This property while clean and neat is clearly dated and the price does not reflect the services available. The pool is in the front of the hotel and you cannot see the sea at all from there. The same outdoor cafe style breakfast area is where lunch and dinner can be found. Not great ambiance for dinner. While there is a cafe outdoor style small bistro by the beach it too has no real atmosphere. Also food was ok but again not anywhere it should be for the fees charged adn the location. They really need to lobby owners to bring the facility up to date in all respects
Pros: parking on site, beautiful beach, comfortable beach chairs, rooms are big, house keeping came twice a day, staff was friendly
Cons: no one was cleaning up the seaweed in the beach, 1 restaurant on site that was poor and not on the beach, no staff on the beach to serve drinks,
The west bay club is a beautiful property on grace bay. It is on the smaller side if you prefer this over larger hotels with more guest.
The front desk staff is amazing, very accommodating and helpful. Overall would recommend this property to others.
Very friendly staff and an excellent buffet breakfast.
The property fronts onto west part of Grace Bay, which is quieter and less crowded than the main Grace Bay beach. Most of the sea, but not the beach, in front of the property is roped off to exclude motor boats and jet skis.
A short walk along the beach is a protected coral reef which is teaming with fish and sometimes a juvenile shark visitor.
There is no shopping within easy walking distance, but parking is free for guests, in a gated lot adjacent to building.
Our room was showing signs of aging, one bathroom sink was not draining, the patio door handle was loose and hard to lock. Breakfast was very good. Pool area was nice and the location was great as far as the beach being so close.
Muy tranquilo.. para relajarte y disfrutar del mar excelente.. Todo el personal muy pero muy amable y la comida sabrosa y no dejes de comerte el helado de coco 👌👌
This property was marvelous, the view was not what I had expected... in fact it had surpassed my expectations!!! All the staff were superb in speech, very helpful and did considerate gestures. The front desk agent was to die for, so courteous, so soothing, her attitude was a thousand over 10.
You may ask why I gave a 4 star over 5 on overall rating, and it's solely because the complimentary breakfast is very limited... didn't really meet my tastebuds standards and the dinner menu is not really extensive neither.
However I would stay and visit again, but eat off property!!!