Ratings based on 131 Verified Reviews
They paid and stayed. We double-checked.
1.7 Room cleanliness
2.4 Service & staff
1.8 Room comfort
1.6 Hotel condition
They paid and stayed.
by A verified travelerfrom j
Terrible stayPosted Apr 20, 2015
Nasty dirty grundy cgsreetes ashes in bed tub was filthy room overlooked pool which looked like a swamp thus place was thevworst i have ever seen rate on expedia was rwice the normsl Price
by A verified travelerfrom Mobile, AL
AWFULPosted Apr 19, 2015
Pros: NOTHING Nothing
Cons: Clean up the rooms
Location: The proximity of the mall and eating establishments are great. Just the hotel/motel was dirty and unaccommodating.
Upon check-in the clerk had the incorrect type of room type (ie smoking). I accepted the room assignment; upon arriving to the assigned room I noticed a strong unpleasant smell. The bed sheets appeared to be a blanket of some type. The mattress was dirty. The bathroom was dirty. It appeared to have a stain on the commode. I locked myself out of the assigned room when I went to take my dog out for a walk. Upon notifying the clerk that I had locked myself out of the assigned room. Her comment to me was: you did not tell me that you had a dog. I disputed her comment. The clerk told me that she would have to charge me $24.00 for the pet fee. I refused to pay the $24.00 for a pet fee. The clerk told me that the cleaning staff would have to take the room apart after the pet leaves. I checked out with the clerk and left the property.The room that I was assigned to was just nasty and dirty. Please do not charge my credit card since I did not say at your property.
by A verified travelerfrom tuscloosa al
Nada place to stayPosted Apr 14, 2015
You can't go outside bc the ppl that stay there is all in ur business an they let crazy ppl stay there that cuss an holler all day never again will I stay here an the rooms are not clean
for Everyoneby A verified travelerfrom Afghanistan
Great hotel and excellent location !!Posted Apr 11, 2015
Pros: Location and staff
Location: Mall...Stores ... Shops and resturants
I absolutely loved my stay here was here for 2 weeks while taking class at the college... Staff is VERY helpful and friendly i would definitely tell anyone that is staying in the area to stay here.. All my co workers already have been told this is the place to stay while in Tuscaloosa!!
by A verified travelerfrom Atlanta
Masters of Awful!Posted Apr 7, 2015
Pros: It's close to the University of Alabama
Cons: just about everything
Location: Tuscaloosa is home to the University of Alabama. Nearby area couple of good disc golf courses, lots of descent and some unique restaurants.
First, check in was slow. I felt like she didn't care if I was there. The hotel was obviously almost empty, yet we got a room on the far side of the hotel where we had to walk around and up to our room. I didn't like leaving my vehicle where I couldn't see it-especially with large signs warning of no liability for car break ins. The room was awful. It was supposed to be non-smoking, but reeked of cigarettes. The cigarette burns in the bedspreads and lamp shades were too numerous to count. The carpet was not vacuumed. There was mold on the shower curtain & the tub stopper was missing. They absolutely refused to give us enough towels for the number of guests, claiming they had no more. The next day the maid stopped by before we left for the day to get our towels. She never brought more, nor did the room get tidied up. Later, the desk tried to insist that the towels HAD been left and told me, again, that they had none. Eventually, two were rustled up to share between 4 guests. The hotel had none of the usual amenities like hairdryer or shampoo. Continental breakfast was a crock pot full of grits, raisin bread and A (just one) bagel. Even though I usually stay at budget hotels, this one will never get my business again.
by A verified traveler
Posted Mar 10, 2015
The Room Was All Tore Up. Ragedy Carpet , Curtain Was Burnt. I Paid For A King Bed and They Gave Me An Queen. Sink Was Dirty,It Was Terrible
by A verified traveler
Posted Feb 16, 2015
Awful the room was nasty toilet wouldn't hardly flush...it was stinking in the room as well...wouldnt stay there again
for Familiesby A verified traveler
not pleasantPosted Jan 18, 2015 on Hotels.com
The tub and sink was dirty, the t.v kept going out and the power went out.
for Business Travelersby A verified traveler
no ePosted Jan 11, 2015 on Hotels.com
by A verified travelerfrom Ohio
ImprovementsPosted Jan 5, 2015
Cons: All the above
Mold on the tub matt. toilet handle broken. Terrible odor in the covers, drapes and carpet. Dust on top of the TV cabinet. Linen need to be changed (gray in color)). Had to change rooms