Ratings based on 100 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified travelerfrom Ensenada, B.C. México

Hotel close to mall, away from downtown.

Posted Nov 4, 2014
Pros: Some hotel staff, garden, pool, business center.
Cons: Not enough water from shower (just center holes worked). Not polite when asking for change or room because of horrible view to an empty parking lot.
Location: A big mall just across the street. Far away from downtown but a lot of taxis and public transportation.
Good. My fist trip to Tuxtla attending work at State University, Universidad Nacional Autónoma de Chiapas, located next to Holiday Inn, so location was perfect for me.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexicali, B.C

Excelente hotel.

Posted Aug 14, 2014
Abeldo, limpio, buena alberca y excelente servicio de su personal.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mx

Super bien

Posted Jul 20, 2014
Super bien atendidos el servicio adecuado , Los Dessyunos deliciosos
4 out of 5
Recommended
for Everyone
by Dieterfrom Unna

Ein schönes Stadthotel.

Posted Jun 21, 2014
Pros: Pool und Bar.
Das Hotel liegt gegenüber eines Einkaufszentrums, für mich ideal. Die Hotelanlage ist sauber und ruhig und hat einen schönen Pool. Das Personal ist sehr freundlich.
4 out of 5
by DolanFallsGirlfrom Spokane, WA

Fancy hotel with a few issues.

Posted May 30, 2014
Pros: Pretty.
Cons: Cooling.
Location: In an Americanized area, with an Applebees and Sam's Club, etc. nearby. Far far away from the airport.
We were pleased to finally arrive at our hotel, which was nice for Mexico. However, the room air conditioner was turned off when we got there and we had to get someone to come turn it on, as it was not self-explanatory. The thermostat was set to about 74 degrees and would not get any cooler, even after it was turned on. The room was fine, other than that. The restaurant was nice, but a little pricey. We needed a shuttle to the airport, but this hotel did not provide one. It was a hassle to have them call a taxi, which they initially were going to charge $100 for, but we negotiated them down to $40. (in pesos $400.) In their defense, this hotel is a long way from the airport, so don't stay here if you have to fly out from here.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Todo a unos cuantos minutos

Posted May 8, 2014
Pros: es un hotel interior, no se encuentra a la orilla de la calle por lo que no escucharas los ruidos de la ciudad
Cons: La vista de las habitaciones es mala y se siente algo claustrofobica. EL baño es muy basico y pequeño.
Agradable, comodo, tranquilo. Se encuentra dentro de un complejo compartiendo instalaciones con otro hotel. Maneja buena seleccion de canales en la TV. No tiene actividades extras o para los niños, por lo que viajar con familia no es recomendable. Tiene varios puntos a favor, puesto que se encuentra frente a una plaza comercial, cines, y tiendas de conveniencia, restaurantes y una estacion de transporte publico a solo uno pasos.
5 out of 5
Recommended
by Octaviofrom D.f.

Posted May 6, 2014 on Hotels.com
Muy agradable
3 out of 5
by A verified traveler

EL HOTEL

Posted Apr 29, 2014
Pros: EL DESAYUNO
Cons: COMPREN SOBBRILLAS
Location: LUGARES CERCANOS CAÑON DEL SUMIDERO, PARQUE LA MARIMBA, SAN CRISTOBAL DE LAS CASAS
ES AMABLE EL PERSONAL PERO CROWNE PLAZA Y HOLIDAY COMPARTEN LA PISCINA EL DESAYUNO ES MUCHO MEJOR EN HOLIDAY QUE EN CROWNE AH ALGO FATAL ES QUE NO HAY SOMBRILLAS EN LA ALBERCA, FATAL HABER SI YA COMPRAN UNAS ¡¡¡¡
4 out of 5
Recommended
for Families
by A verified traveler

Una propuesta "Promedio"

Posted Apr 29, 2014 on Hotels.com
No estuvo mal para una noche.
3 out of 5
Recommended
for Overnight Stay Before Destination
by MERoblesfrom Jalisco

Buen servicio

Posted Apr 28, 2014 on Hotels.com
Cerca de centros comerciales y muy lejos del centro de la ciudad.