Ratings based on 160 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Anaheim, CA

Joshua Tree Visit

Posted Jul 21, 2014
Pros: Location, breakfast and the helpful front desk staff
Cons: Walls could be thicker but you could build a hotel out of sound-proof material and it would never be perfect.
Location: Joshua Tree National Park
Stayed just one night out here this past weekend while visiting Joshua Tree for some star-gazing. The woman at the front desk was great and told us where the best places were to go in the park for what we wanted to do. Our room was clean and tidy and generally everything you'd expect from a Holiday Inn. We had noisy neighbors blaring their TV at around 11 so we called the front desk and it was resolved within 5 minutes. Breakfast was great- Eggs, bacon, sausage, pancakes, fruit, juice, coffee, etc...
Comment from Hotel Management
Jul 26, 2014 by Mona, Hotel Management
We are pleased that you had a great stay with us. We hope to see you on your next visit to Joshua Tree National Park.
5 out of 5
Recommended
for Everyone
by A verified traveler from VA

Great stay and staff was even better

Posted Jul 10, 2014
Pros: Was a very nic place and close to every way we needed to go.
Cons: Some of the guess were a little loud but not your fault
Location: Was a great location, and close to family and Joshua tree.
Needed help with direction and making copies for my sister and brother
Comment from Hotel Management
Jul 17, 2014 by Mona, Hotel Management
Thank you for your comments. We are always happy to assist guests.
Comment from Hotel Management
Jul 17, 2014 by Mona, Hotel Management
Thank you for your comment. We are always please to assist guests.
4 out of 5
Recommended
for Everyone
by jon from rsm, ca

Nice hotel near Joshua Tree

Posted Jun 2, 2014
Had a great time during our stay. The staff was wonderful and accommodating.
Comment from Hotel Management
Jun 5, 2014 by Mona, Hotel Management
Thank you for taking the time to tell us about your stay. We appreciate your comments.
5 out of 5
Recommended
for Everyone
by Kathy from Gilbert, AZ

Wonderful experience

Posted May 20, 2014
Pros: Comfortable bed and clean. Handicap accessibility made my stay stress-free.
Cons: Could not find anything I would improve.
Location: The location was close to the Marine base. We were there to visit our grandson before he was deployed. Visited Joshua Tree National Park.
We were very pleased with the hotel. It was very clean, bed very comfortable, and the staff were friendly and helpful. We had a handicap accessible room. The room was the most accessible hotel room I have even been in. I was blown away when I saw they had a handicap lift for the spa and another one for the pool. I will certainly recommend this Holiday Inn.
Comment from Hotel Management
May 22, 2014 by Mona, Hotel Management
Thank you for your comments. We are pleased that you enjoyed to stay.
5 out of 5
Recommended
for Everyone
by anonymous from San Diego

Clean hotel, friendly staff

Posted May 19, 2014
Pros: The staff were great and the hotel was very clean. I was sceptical staying in 29 Palms, but was thrilled with our room and stay there.
Location: Marine Corps base
The hotel was very clean and the staff were more than accommodating. Our room was very spacious and clean. Having a mini fridge and microwave in the room were an added bonus. Breakfast in the mornings were great and the staff was even willing to go out of their way to help with any additional help I needed.
Comment from Hotel Management
May 22, 2014 by Mona, Hotel Management
Thank you for taking the time to tell us about your stay. We are please that the staff meet your needs.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect accommodations

Posted May 5, 2014
Staff was incredibly friendly, overall place and room was really clean but the floor (the carpet) in the hotel was pretty dirty but everything else was great so I overlooked it. A plus was the wifi was actually fast!!
Comment from Hotel Management
May 8, 2014 by Mona, Hotel Management
Thank you for telling us about your stay. We appologize for the carpets. We are working on them.
5 out of 5
Recommended
for Everyone
by maria

The staff were all very friendly & helpful,

Posted Apr 25, 2014
Their Buffett was very good , the pool was very clean . Would recommend it
Comment from Hotel Management
May 2, 2014 by Mona, Hotel Management
Thank you for taking the time to tell us about your stay. We are please that you enjoyed your stay and we hope that in the future you will visit us again.
Comment from Hotel Management
May 2, 2014 by Mona, Hotel Management
We are pleased that you had an enjoyable stay . Thank you for taking time to write a review. Our future guests appreciate them.
3 out of 5
Recommended
for Everyone
by Dre from California l.a

It was to far out in the desert

Posted Apr 22, 2014
It was a nice room beds we're uncomfortable pictures shows a suite but we ended up in a standard room
Comment from Hotel Management
May 3, 2014 by Mona, Hotel Management
Thank you for your comments.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2014
Pros: Friendly staff, easy check in, decent free breakfast, close to entrance of Joshua Tree National Park
Good experience, friendly staff, comfortable accommodations, free breakfast came in handy before heading to Joshua Tree National Park.
Comment from Hotel Management
May 3, 2014 by Mona, Hotel Management
Thank you for taking the time to tell us about your stay. We hope you will come again.
1 out of 5
Recommended
for Everyone
by Ed from Dearborn, MI

HIE Twentynine Palms

Posted Mar 25, 2014
Pros: Clean, good food, pleasant staff.
Location: Joshua Tree NP is a must-visit place. Of course, there is not much else to see in the area.
I like clean hotel and this one was it. Even the carpets were clean enough to go without slippers. Breakfast was more than adequate and was available at good times.
Comment from Hotel Management
Mar 29, 2014 by Mona, Hotel Management
Thank you for your kind words. We are happy to hear that you enjoyed your stay. We are looking forward to seeing you in the future.